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Stiebel Eltron DHE18/21/24SLI 24000W Fully Electronic Control Instantaneous Water Heater
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The Stiebel Eltron DHE18/21/24SLI is a high-performance fully electronic instantaneous water heater designed for efficient and precise hot water delivery. With a maximum power rating of 24kW (380V, 3-phase) and selectable power settings of 18kW, 21kW, or 24kW, this unit offers versatile installation to suit various household needs. Its robust copper inner tank ensures durability and excellent heat transfer, providing instant hot water on demand. The compact design allows for flexible placement, making it an ideal choice for modern homes.
Key Features
- Fully Electronic Control: Ensures precise temperature regulation and consistent hot water output, enhancing user comfort.
- Multiple Power Settings: Offers flexible power options (18kW, 21kW, 24kW) to adapt to different electrical installations and hot water demands.
- Durable Copper Inner Tank: Constructed with high-quality copper for superior corrosion resistance and long-lasting performance.
- Precise Temperature Selection: Allows users to set desired water temperatures accurately between 20°C and 60°C via an intuitive LCD display.
- Advanced Safety Mechanisms: Equipped with multiple safety features including thermal cutout, anti-scalding protection, and air bubble detection for secure operation.
- Compact and Space-Saving Design: Its sleek dimensions make it suitable for installation in various spaces, optimizing utility.
Specifications
- Type: Instantaneous Water Heater
- Model: DHE18/21/24SLI
- Power Rating: 18kW / 21kW / 24kW (380V, 3-Phase)
- Maximum Power Output: 24000W
- Temperature Setting: Yes (Digital, 20°C - 60°C)
- Thermal Cutout: Yes
- Inner Tank Material: Copper
- Empty Weight: 4.5 kg
- Operating Weight: 4.5 kg
- Dimensions (H x W x D): Approximately 468 x 225 x 110 mm
- Control Type: LCD Display with Touch Buttons
Benefits
- Instant Hot Water: Provides continuous hot water supply without the need for a storage tank, eliminating waiting times.
- Energy Efficiency: Heats water only when needed, potentially leading to lower energy consumption compared to traditional storage heaters.
- Optimized Comfort: Maintains a constant water temperature even with fluctuating incoming water pressure, ensuring a comfortable shower experience.
- Long-term Reliability: Built with robust materials and advanced technology for extended operational life.
The product information above is for reference only; everything is subject to the brand's official website.
Stiebel Eltron DHE18/21/24SLI 24000W Fully Electronic Control Instantaneous Water Heater Review
Installation
Electric Water Heaters
Standard Installation
| Item | Charge |
|---|---|
| Site inspection (non-refundable) | Installed by agent; charges apply separately |
| Instant type (three-phase or single-phase) | Installed by agent; charges apply separately |
| Shower type | Installed by agent; charges apply separately |
| Pressure type, 6.5 gallons or below | Installed by agent; charges apply separately |
| Pressure type, 10 gallons or above | Installed by agent; charges apply separately |
| Horizontal type | Installed by agent; charges apply separately |
| Remove and dispose of old unit | Installed by agent; charges apply separately |
Standard Installation Scope
| Type | Included |
|---|---|
| Instant type | Includes 3 ft exposed wiring Includes 4 ft plastic-coated hot/cold copper pipe |
| Shower type | Includes 10 ft exposed electrical cable Includes 4 ft plastic-coated hot/cold copper pipe and 2 fittings |
| Pressure type | Includes 10 ft exposed electrical cable Includes 3 ft plastic-coated hot/cold water pipe and 7 fittings |
Electric Water Heater Additional Installation Charges (For Reference Only)
| Item | Charge |
|---|---|
| Plastic-coated hot/cold copper pipe (per ft) | HK$30 |
| White discharge-valve copper pipe (within 8 ft) | HK$100 |
| Copper pipe fitting (each) | HK$30 |
| Pressure reducing valve | HK$400 |
| Add tee water connection if no water inlet is available | HK$200 |
| Install one electrical point (includes 15 ft cable and circuit breaker) | HK$800 |
| Install branched electrical point (includes 10 ft cable) | HK$250 |
| Extend power cable (per ft) | HK$20 |
| Extend power cable (three-phase ×4, per ft) | HK$80 |
| Staircase handling (per floor per item) | HK$30 |
| Tung Chung and Ma Wan installation surcharge (per order) | HK$100 |
| Discovery Bay installation surcharge (per order): 3 units or fewer | HK$300 |
| Discovery Bay installation surcharge (per order): more than 3 units | HK$600 |
Delivery Charges
Basic Delivery
| Item | Charge |
|---|---|
| Delivery (per item) | HK$100 |
| Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery) | HK$100 |
| Carrying distance to delivery location exceeds 100 m | Additional charges apply |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
Staircase Handling
Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.
| Item | Charge |
|---|---|
| General appliances | HK$30 / item / floor |
| Window AC, 3/4 HP to 1 HP | HK$30 / item / floor |
| Window AC, 1.5 HP to 2.5 HP | HK$50 / item / floor |
| Window AC, 3 HP or above | To be discussed |
| Split AC, refrigerator, washing machine | HK$50 / item / floor |
| Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher | HK$50 / item / floor |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
General Notes
- The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
- Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
- A compliant power supply must be provided by the customer near the appliance.
- Items not listed in this fee schedule must be discussed with the technician.
- The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
- Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
- Delivery coverage excludes outlying islands, restricted areas and overseas locations.
- Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.
Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.
Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Mong KokCauseway BayTuen Mun
100% Official StockNo parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong authorised distributors. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
Real Customer Service · Dedicated Follow-upOrder confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp or phone call.
1-to-1 Expert ConsultationInstant support · Professional answers
Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
Award-WinningRecognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
Safe Shopping · Professional InstallationOne-stop service · More peace of mind
Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.
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