Loyalty Points Program

How It Works

Spend & Earn

Earn 1 point for every HK$200 spent

Review & Earn

Earn 5 points for each product review

Point Value

1 point = HK$1

How to Redeem

Redeem points at both stores and online shop

Point Distribution

Points credited within 14 days after delivery confirmation

Frequently Asked Questions

How do I become a member and earn points?
When you make a purchase, we will automatically earn points for you using the phone number you provide, no extra registration is required!
How do I check my points balance?
Scan the QR code on your invoice to log in to our website and check your points balance.
Can I transfer my points?
Points are non-transferable, cannot be sold, and cannot be exchanged for cash.
Do points expire?
Points are valid for 1 year. If you make another purchase within 1 year, all your points will be extended for another year from that purchase date.
What happens to redeemed points if I cancel an order?
Points will be returned within 14 days after order cancellation.
What happens if I modify an order and the redeemed points exceed the new total?
Excess points will be returned within 14 days after order modification.
How do I review a product?
On the points page, you can view the details of each order and then rate every product.
Why are my points still pending more than 14 days after delivery?
Some items are delivered directly by the brand. We need to wait for the brand to confirm delivery before the related points can become available. We apologize for the inconvenience.

Terms & Conditions

  • BBE reserves the right to modify the program terms, conditions, and point conversion rates at any time without prior notice.
  • BBE reserves the final decision in case of any disputes.
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