TGC STW12HD(W) 12L/min Ultra-thin Instant Gas Water Heater
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The TGC STW12HD(W) is a high-performance 12L/min ultra-slim instantaneous gas water heater. Featuring advanced segmented flame technology and an electronic safety monitoring system, it is designed to provide a stable, precise, and safe constant-temperature bathing experience for modern homes.
Key Features
- Segmented Flame Technology: Innovative segmented flame technology reduces the minimum heat load to 4.0kW, effectively preventing water from overheating during summer for enhanced comfort.
- Precise Constant Temperature: Minimum hot water flow adjusted to 1.8L/min, significantly reducing temperature fluctuations during use.
- Wide Temperature Range: Offers 17 precise temperature settings from 35°C to 60°C to meet diverse seasonal and individual water needs.
- Smart Safety Monitoring: Equipped with an advanced electronic safety monitoring system, fully automatic ignition, and constant temperature control for reliable hot water output.
- Ultra-Slim Design: With a depth of only 81.6mm and an extended backplate, it is compatible with various wall hole sizes (e.g., 240x240 and 240x340) and sleeve installations.
Technical Specifications
- Brand: TGC
- Model: STW12HD(W)
- Series: Ultra-Slim Constant Temperature Series
- Color: White
- Overall Dimensions: 587.5 (H) x 360 (W) x 81.6 (D) mm
- Hot Water Supply (25°C Temp Rise): 12.0 L/min
- Rated Heat Load: 4.0-26.2kW
- Exhaust Method: Forced Flue (Rear Exhaust)
- Power Consumption: 55W
- Maximum Temperature Setting: 60°C
- Pipe Connection (B.S.P): Gas 3/4", Cold Water 1/2", Hot Water 1/2"
- Control Panel: Push-button with temperature display screen
- Minimum Operating Water Pressure: 20 kPa
- Weight: 16 kg
- Power Supply: 220V 50Hz AC
Service and Warranty
- Warranty Service: Permanent warranty (first 3 years include parts).
- Delivery Service: Free delivery service provided.
- Installation Service: Free standard installation included.
The product information above is for reference only; everything is subject to the brand's official website.
TGC STW12HD(W) 12L/min Ultra-thin Instant Gas Water Heater Review
Installation
All installation job are covered by BBE's insurance policy, including Third Party Liability Insurance & Employees' Compensation Insurance (issued by Zurich Insurance Hong Kong).
| Gas Water Heater Standard Installation Fee | |||
| Gas Water heater | $650 | ||
| Gas Water Heater standard installation include: a. Connect Gas pipe b. Connect Electricity c. Connect Water pipe Dismantle & disposal the old heater charge $100 |
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| Gas Water Heater Extra Fee List | |||
| Site inspection (monday~friday) (No return) | $200 | ||
| Only dismantle & disposal the old heater | $150 | ||
| Stairs fee | $30 | ||
| Installation surcharge for Tung Chung / Ma Wan area | $150/$100 | ||
| Installation surcharge for Discovery Bay area | $450 | ||
| Installation surcharge for Hong Kong Island | $50 | ||
| REMARK | |||
| **Installation fee table above quote is the designated contractor responsible for BBE** | |||
| Such as by other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry | |||
| Standard power socket be provlded by customer | |||
| If extra installation fee is not in the installation list,need to quote. | |||
| Location of installation are decided by customer.Any re-location after installation shall be subjected to extra charge. | |||
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Standard installation is only applicable to residential user. No installation for shops, offices, factories and commercial clients |
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Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.
Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Real Customer Service · Dedicated Follow-up
Order confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp anytime.
1-to-1 Expert Consultation
Instant support · Professional answers
Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
100% Official Stock
No parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
Award-Winning
Recognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
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Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.

















































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