TGC STW12HD(W) 12L/min Ultra-thin Instant Gas Water Heater
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The TGC STW12HD(W) is a high-performance 12L/min ultra-slim instantaneous gas water heater. Featuring advanced segmented flame technology and an electronic safety monitoring system, it is designed to provide a stable, precise, and safe constant-temperature bathing experience for modern homes.
Key Features
- Segmented Flame Technology: Innovative segmented flame technology reduces the minimum heat load to 4.0kW, effectively preventing water from overheating during summer for enhanced comfort.
- Precise Constant Temperature: Minimum hot water flow adjusted to 1.8L/min, significantly reducing temperature fluctuations during use.
- Wide Temperature Range: Offers 17 precise temperature settings from 35°C to 60°C to meet diverse seasonal and individual water needs.
- Smart Safety Monitoring: Equipped with an advanced electronic safety monitoring system, fully automatic ignition, and constant temperature control for reliable hot water output.
- Ultra-Slim Design: With a depth of only 81.6mm and an extended backplate, it is compatible with various wall hole sizes (e.g., 240x240 and 240x340) and sleeve installations.
Technical Specifications
- Brand: TGC
- Model: STW12HD(W)
- Series: Ultra-Slim Constant Temperature Series
- Color: White
- Overall Dimensions: 587.5 (H) x 360 (W) x 81.6 (D) mm
- Hot Water Supply (25°C Temp Rise): 12.0 L/min
- Rated Heat Load: 4.0-26.2kW
- Exhaust Method: Forced Flue (Rear Exhaust)
- Power Consumption: 55W
- Maximum Temperature Setting: 60°C
- Pipe Connection (B.S.P): Gas 3/4", Cold Water 1/2", Hot Water 1/2"
- Control Panel: Push-button with temperature display screen
- Minimum Operating Water Pressure: 20 kPa
- Weight: 16 kg
- Power Supply: 220V 50Hz AC
Service and Warranty
- Warranty Service: Permanent warranty (first 3 years include parts).
- Delivery Service: Free delivery service provided.
- Installation Service: Free standard installation included.
The product information above is for reference only; everything is subject to the brand's official website.
TGC STW12HD(W) 12L/min Ultra-thin Instant Gas Water Heater Review
Installation
All installation job are covered by BBE's insurance policy, including Third Party Liability Insurance & Employees' Compensation Insurance (issued by Zurich Insurance Hong Kong).
| Gas Water Heater Standard Installation Fee | |||
| Gas Water heater | $650 | ||
| Gas Water Heater standard installation include: a. Connect Gas pipe b. Connect Electricity c. Connect Water pipe Dismantle & disposal the old heater charge $100 |
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| Gas Water Heater Extra Fee List | |||
| Site inspection (monday~friday) (No return) | $200 | ||
| Only dismantle & disposal the old heater | $150 | ||
| Stairs fee | $30 | ||
| Installation surcharge for Tung Chung / Ma Wan area | $150/$100 | ||
| Installation surcharge for Discovery Bay area | $450 | ||
| Installation surcharge for Hong Kong Island | $50 | ||
| REMARK | |||
| **Installation fee table above quote is the designated contractor responsible for BBE** | |||
| Such as by other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry | |||
| Standard power socket be provlded by customer | |||
| If extra installation fee is not in the installation list,need to quote. | |||
| Location of installation are decided by customer.Any re-location after installation shall be subjected to extra charge. | |||
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Standard installation is only applicable to residential user. No installation for shops, offices, factories and commercial clients |
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Why us?
Why Choose BBE?
The trusted choice of over 100,000 Hong Kong families, dedicated to delivering excellence in quality and service.
Visit our flagship stores in Mong Kok, Causeway Bay, and Tuen Mun to experience over 1,000 appliances from Europe, the US, and Japan. Our consultants are ready to provide expert installation advice.
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Get instant professional support via WhatsApp. From spec comparisons to dimension queries and installation questions, our expert team provides immediate answers.
No parallel imports! All appliances are official Hong Kong distributor stock, coming with at least a 1-year original manufacturer warranty and a 7-day defective replacement guarantee.
Our service quality is recognized by the industry and top brands alike. We have been honored with the Towngas TGC Sales Gold Award and Daikin’s Diamond Dealer status, alongside prestigious partner and distributor awards from Gree, Carrier, and Philips Smart Lock.
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