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TGC ST20SD 19.8L Town Gas Water Heater

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Discontinued. Ask us about the latest replacement models to secure your full warranty coverage

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basic installation

$10,760
HK$10,437

【ATTENTION】An additional fee of $950 will be charged for delivery of this product to Ma Wan, an additional fee of $3100 will be charged to Discovery Bay, and an additional fee of $800 will be charged for each subsequent repair. In addition, this product cannot be used for industrial and commercial purposes. (Do not accept industrial and commercial orders/address)

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The TGC ST20SD 19.8L Town Gas Water Heater is a high-performance, compact solution engineered for efficient and reliable hot water supply in modern homes. Boasting a superslim design with dimensions of 587.5 x 360.0 x 78.0 mm, this unit delivers an impressive 19.8 litres per minute of hot water at a 25°C temperature rise. It features an advanced automatic electronic ignition system and a fan-assisted room-sealed design, ensuring both safety and consistent water temperature up to 55°C.

Key Features

**Superslim Design:** Elegant and compact dimensions (H 587.5 x W 360.0 x D 78.0 mm) ideal for contemporary bathroom spaces.
**Instantaneous Hot Water:** Provides immediate hot water at a user-selected constant temperature, enhancing user convenience.
**Automatic Electronic Ignition:** Ensures quick and reliable startup with ease of use.
**Fan Assisted Room-sealed Design:** Offers enhanced safety and efficiency by preventing gas leaks and ensuring proper ventilation.
**Temperature-modulated Control:** Part of the Superslim Series, allowing for precise temperature adjustments for optimal comfort.
**Stylish Finishes:** Available in White and Silver to complement diverse interior designs.

Technical Specifications

**Model:** ST20SD
**Series:** Temperature-modulated Superslim Series
**Hot Water Supply (25°C Temp. Rise):** 19.8 litres/min
**Max. Water Temperature Setting:** 55 °C
**Gas Type:** Town Gas
**Gas Consumption (Max-Min):** 155.5 (43.2) - 27.4 (7.6) MJ/hr (kW)
**Dimensions (H x W x D):** 587.5 x 360.0 x 78.0 mm
**Weight:** 22 kg
**Electric Supply:** 220V a.c. (50Hz)
**Flue Type:** Fan Assisted Room-sealed Design
**Permitted No. of Wired Remote Controls:** 2
**Dimensions of Remote Control(s) (H x W x D):** 130.0 x 85.0 x 20.0 mm
**Water Heater Pipe Connection (B.S.P):** 1/2" Gas, 1/2" Cold Water, 1/2" Hot Water
**Min. Differential Operating Water Pressure:** 20 kPa (3 p.s.i)

Warranty & Important Information

Free parts with 3-year warranty.
Remark: All specifications are subject to change without prior notice.

The product information above is for reference only; everything is subject to the brand's official website.

TGC ST20SD 19.8L Town Gas Water Heater Review

Installation

Gas Water Heaters

Standard Installation Charges

Item	Charge
Install gas water heater	HK$650
Remove and dispose of old unit during installation	HK$100
Site inspection (non-refundable; not available on Saturdays)	HK$200
Standalone removal of gas water heater	HK$200
Staircase fee (per floor)	HK$30
Discovery Bay installation surcharge (per order)	HK$450
Tung Chung installation surcharge (per order)	HK$100
Park Island installation surcharge (per order)	HK$100
Hong Kong Island installation surcharge (per order)	HK$50

Note: Standard installation includes gas hose, water pipe and electrical connections. Standard installation applies to residential customers only.

Delivery Charges

Basic Delivery

Item	Charge
Delivery (per item)	HK$100
Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery)	HK$100
Carrying distance to delivery location exceeds 100 m	Additional charges apply

Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.

Staircase Handling

Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.

Item	Charge
General appliances	HK$30 / item / floor
Window AC, 3/4 HP to 1 HP	HK$30 / item / floor
Window AC, 1.5 HP to 2.5 HP	HK$50 / item / floor
Window AC, 3 HP or above	To be discussed
Split AC, refrigerator, washing machine	HK$50 / item / floor
Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher	HK$50 / item / floor

Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.

General Notes

The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
A compliant power supply must be provided by the customer near the appliance.
Items not listed in this fee schedule must be discussed with the technician.
The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
Delivery coverage excludes outlying islands, restricted areas and overseas locations.
Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.

Why us?

Why Choose BBE?

The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.

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Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp or phone call.

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Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.

100% Official Stock

No parallel imports · Clear warranty coverage

All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.

Award-Winning

Recognized by brands · Valued service

Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.

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