HIBACHI HY-13TWS 13L Town Gas Water Heater

0 200+ sold Gift Points $14

Discontinued. Ask us about the latest replacement models to secure your full warranty coverage

FPS/Bank Transfer/Cash

$6,980
HK$2,794

Discounted price for other payments HK$2,880

Print Smart Compare Official website

Citi Exclusive | $150 Instant Off

Get $150 off upon a single net transaction of $6,000. Use code [CITI150] online. (In-store & Online)

X Pay Buy Now, Pay Later

Interest-Free 3 Installments | New users get $30 off $80 + $20 coupon

Interest-Free Installments

In-Store Only: Spend $2,000+ for 12-month 0% interest (HSBC/AE/BOC/DBS/Aeon)

The HIBACHI HY-13TWS 13L Town Gas Water Heater is a high-performance, energy-efficient appliance designed to provide consistent hot water for modern households. Featuring a 13 litres per minute (L/min) hot water output and compact dimensions of 540mm (H) x 335mm (W) x 130mm (D), this model incorporates advanced intelligent constant temperature control for optimal user comfort and energy saving.

Key Features

Intelligent Constant Temperature Control: Equipped with water-gas linkage automatic constant temperature technology, the system precisely adjusts the water and gas ratio based on the user's set temperature, ensuring a stable and comfortable hot water supply. This provides a consistent water temperature experience, often referred to as "水氣雙調恆溫".
High Efficiency & Energy Saving: Achieves thorough combustion and high thermal efficiency, leading to significant energy savings and reduced operating costs.
Micro-Flame Combustion Technology: Capable of delivering hot water at a low temperature of 35°C, making it suitable for comfortable showering even in warmer seasons while providing ample warmth in colder months.
Ultra-Quiet DC Inverter Fan: Features a super-quiet DC inverter fan that forcibly discharges combustion exhaust gases outdoors. The balanced forced flue design (對衡強制排煙式) with options for top or rear exhaust ensures safe indoor operation.
User-Friendly Operation: Ignition and operation are controlled by water flow sensing, offering simple and convenient use. The heater is designed for ultra-low water pressure start-up, ensuring reliable performance even in areas with fluctuating water supply.
Sensitive Ion Flame Sensing: Utilizes ion flame sensing for responsive and reliable flame detection and control, enhancing safety.
Compact Design: With a slim depth of just 130mm, this water heater is ideal for space-conscious installations.

Specifications

Model: HY-13TWS
Hot Water Output: 13 L/min (Litres per minute)
Gas Type: Town Gas
Dimensions (H x W x D): 540mm x 335mm x 130mm
Gas Pipe Connection: Half-inch braided soft hose / 9.5 soft tube
Ignition Method: Water-controlled automatic continuous pulse ignition
Exhaust Method: Balanced Forced Flue Type (Top Exhaust / Rear Exhaust)
Minimum Water Temperature: 35°C (with Micro-Flame technology)

The product information above is for reference only; everything is subject to the brand's official website.

HIBACHI HY-13TWS 13L Town Gas Water Heater Review

Installation

Gas Water Heaters

Standard Installation Charges

Item	Charge
Install gas water heater	HK$650
Remove and dispose of old unit during installation	HK$100
Site inspection (non-refundable; not available on Saturdays)	HK$200
Standalone removal of gas water heater	HK$200
Staircase fee (per floor)	HK$30
Discovery Bay installation surcharge (per order)	HK$450
Tung Chung installation surcharge (per order)	HK$100
Park Island installation surcharge (per order)	HK$100
Hong Kong Island installation surcharge (per order)	HK$50

Note: Standard installation includes gas hose, water pipe and electrical connections. Standard installation applies to residential customers only.

Delivery Charges

Basic Delivery

Item	Charge
Delivery (per item)	HK$100
Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery)	HK$100
Carrying distance to delivery location exceeds 100 m	Additional charges apply

Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.

Staircase Handling

Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.

Item	Charge
General appliances	HK$30 / item / floor
Window AC, 3/4 HP to 1 HP	HK$30 / item / floor
Window AC, 1.5 HP to 2.5 HP	HK$50 / item / floor
Window AC, 3 HP or above	To be discussed
Split AC, refrigerator, washing machine	HK$50 / item / floor
Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher	HK$50 / item / floor

Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.

General Notes

The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
A compliant power supply must be provided by the customer near the appliance.
Items not listed in this fee schedule must be discussed with the technician.
The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
Delivery coverage excludes outlying islands, restricted areas and overseas locations.
Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.

Why us?

Why Choose BBE?

The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.

BBE showroom displaying washing machines, ovens and kitchen appliances — Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Mong KokCauseway BayTuen Mun

100% Official StockNo parallel imports · Clear warranty coverage

All appliances are official products from the Hong Kong authorised distributors. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.

Real Customer Service · Dedicated Follow-upOrder confirmation · Peace of mind follow-up

Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp or phone call.

1-to-1 Expert ConsultationInstant support · Professional answers

Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.

Award-WinningRecognized by brands · Valued service

Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.

Safe Shopping · Professional InstallationOne-stop service · More peace of mind

Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.