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Hibachi HY-12VTS 12L/min Town Gas Water Heater
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The Hibachi HY-12VTS 12L/min Town Gas Water Heater is a high-performance, intelligent appliance designed for efficient and consistent hot water delivery. Featuring a sleek brushed steel surface for enhanced durability and aesthetics, this model operates on Town Gas and boasts a 12 litres per minute capacity, making it suitable for modern household needs. Its smart thermostatic control ensures stable water temperatures, providing comfort and energy efficiency.
Key Features
- Unique Brushed Steel Design: The elegant brushed steel surface is not only visually appealing but also resistant to scratches and discoloration, ensuring long-lasting aesthetics.
- High Efficiency & Eco-Friendly Combustion: Achieves full combustion for high thermal efficiency, leading to energy conservation and a reduction in nitrogen oxide emissions, making it environmentally responsible.
- Advanced Flow Sensor Control: Equipped with a precise flow sensor that controls ignition and operation, ensuring easy use and reliable start-up even under ultra-low water pressure conditions.
- Sensitive Ionization Flame Control: Features ionization flame control for sensitive and stable flame management, enhancing safety and performance.
- Quiet Forced Exhaust System: Utilizes low-noise, high-speed fans to effectively force combustion exhaust gases outdoors, ensuring safe indoor air quality.
- Smart Thermostatic Stability: Intelligent thermostat design maintains stable hot water temperatures. In warmer seasons, it can achieve a comfortable low water temperature of 36 degrees Celsius.
Technical Specifications
- Model: HY-12VTS
- Capacity: 12 Litres/minute
- Fuel Type: Town Gas
- Ignition Method: Automatic Continuous Water Control Pulse Ignition
- Exhaust Type: Balance Force Exhaust (Back Row)
- Dimensions (L x W x H): 535 mm x 340 mm x 155 mm
- Weight: 15.5 kg
- Gas Connection: Half-inch weaving hose / 9.5 hose
The product information above is for reference only; everything is subject to the brand's official website.
Hibachi HY-12VTS 12L/min Town Gas Water Heater Review
Installation
Gas Water Heaters
Standard Installation Charges
| Item | Charge |
|---|---|
| Install gas water heater | HK$650 |
| Remove and dispose of old unit during installation | HK$100 |
| Site inspection (non-refundable; not available on Saturdays) | HK$200 |
| Standalone removal of gas water heater | HK$200 |
| Staircase fee (per floor) | HK$30 |
| Discovery Bay installation surcharge (per order) | HK$450 |
| Tung Chung installation surcharge (per order) | HK$100 |
| Park Island installation surcharge (per order) | HK$100 |
| Hong Kong Island installation surcharge (per order) | HK$50 |
Note: Standard installation includes gas hose, water pipe and electrical connections. Standard installation applies to residential customers only.
Delivery Charges
Basic Delivery
| Item | Charge |
|---|---|
| Delivery (per item) | HK$100 |
| Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery) | HK$100 |
| Carrying distance to delivery location exceeds 100 m | Additional charges apply |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
Staircase Handling
Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.
| Item | Charge |
|---|---|
| General appliances | HK$30 / item / floor |
| Window AC, 3/4 HP to 1 HP | HK$30 / item / floor |
| Window AC, 1.5 HP to 2.5 HP | HK$50 / item / floor |
| Window AC, 3 HP or above | To be discussed |
| Split AC, refrigerator, washing machine | HK$50 / item / floor |
| Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher | HK$50 / item / floor |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
General Notes
- The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
- Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
- A compliant power supply must be provided by the customer near the appliance.
- Items not listed in this fee schedule must be discussed with the technician.
- The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
- Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
- Delivery coverage excludes outlying islands, restricted areas and overseas locations.
- Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.
Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.
Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Mong KokCauseway BayTuen Mun
100% Official StockNo parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong authorised distributors. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
Real Customer Service · Dedicated Follow-upOrder confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp or phone call.
1-to-1 Expert ConsultationInstant support · Professional answers
Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
Award-WinningRecognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
Safe Shopping · Professional InstallationOne-stop service · More peace of mind
Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.
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