Stiebel Eltron DEL18/21/24PLUS Water Heater(Electronic Control)
Citi Exclusive | $150 Instant Off
Interest-Free Installments
The Stiebel Eltron DEL18/21/24PLUS Water Heater (Electronic Control) is a sophisticated instantaneous water heater designed to provide consistent and efficient hot water. Featuring advanced electronic control, this model offers selectable power ratings from 18kW to 24kW (at 400V) or 16.2kW to 21.7kW (at 380V), ensuring a versatile solution for various household needs. Its compact dimensions of 466 x 225 x 116mm and a weight of 3.2kg allow for flexible installation. The unit is equipped with a bare wire heating system within a pressure-tested copper casing for high heating efficiency and durability, alongside an IP25 protection level for safe operation even within the showering area.
Key Features
- Precise Electronic Control: Utilizes a stylish LCD display and control panel for accurate temperature selection from 20℃ to 60℃, adjustable in 0.5℃ increments (from 35℃ or 43℃).
- Stable Temperature Output: Detects incoming water temperature and flow rate, precisely calculating energy requirements to sustain a stable output temperature, even with varying flow rates.
- Energy and Water Saving: Incorporates an ECO function to optimize resource consumption.
- Advanced Safety Systems: Features a temperature indication light, electronic safety system with air detection, and an electronic safety system with temperature cut-off.
- Child-Proof System: Includes selectable temperature settings at 43℃, 50℃, 55℃, and 60℃ for enhanced safety.
- Durable Heating Technology: Employs a bare wire heating system with a pressure-tested copper casing for high efficiency and longevity.
- Flexible Installation: IP25 hoseproof standard allows for installation directly within showering areas.
- Optional Remote Control: Compatible with the FFB 4 wireless comfort remote control for added convenience.
- Solar Operation Compatibility: Designed to work with preheated water systems, enhancing energy efficiency.
Technical Specifications
- Model: DEL 18/21/24 PLUS
- Power Rating (400V): 18/ 21/ 24 kW
- Power Rating (380V): 16.2/ 19/ 21.7 kW
- Dimensions (H/W/D): 466 x 225 x 116 mm
- Temperature Range: OFF, 20℃-60℃
- Working Pressure: 10 Bar
- Minimum Flow Rate: 2.5 l/min (Starting volume ≧2.5L)
- Typical Flow Rate: 5.2 – 13.8 l/min (dependent on model and temperature rise)
- Protection Level: IP25
- Inlet Size: 15mm (G1/2″)
- Weight: 3.2 kg
- Control Unit: Electronic Control
- Unit Type: Centralized
- Heating System: Bare wire heating system
- Safety Features: Electronic air detection system, Electronic safety system with temperature cut-off device
- Additional Controls: Electronic Flow rate control, LCD display
- Optional Accessory: Remote Control (FFB 4)
Safety & Reliability
The Stiebel Eltron DEL PLUS series prioritizes user safety and product reliability. Its IP25 hoseproof rating ensures the unit can be safely installed in moisture-prone areas like bathrooms. The integrated electronic safety system, including air detection and temperature cut-off, provides protection against potential hazards. A dedicated temperature indication light further enhances safety by providing clear status feedback. The child-proof system with pre-settable maximum temperatures offers peace of mind for families.
Warranty & Origin
This Stiebel Eltron DEL18/21/24PLUS Water Heater is proudly Made in Germany, a testament to its high-quality engineering and manufacturing standards. It comes with a 2-year warranty, reflecting confidence in its performance and durability.
The product information above is for reference only; everything is subject to the brand's official website.
Stiebel Eltron DEL18/21/24PLUS Water Heater(Electronic Control) Review
Installation
| *Water Heater Standard installation fee | |||
| Site inspection(No return) | Ask For Agent | ||
| Instantaneous Water Heater | Ask For Agent | ||
| Shower Unit Storage Water Heater | Ask For Agent | ||
| Central System Storage Water Heater (8 gal or below) | Ask For Agent | ||
| Central System Storage Water Heater (10 gal or above) | Ask For Agent | ||
| Horizontal Installation charge | Ask For Agent | ||
| Uninstall and take away the old machine | Ask For Agent | ||
| *Instantaneous Water Heater Standard installation include: | |||
| a.3ft power cord (Surface wiring) | |||
| b.4ft white plastic coated copper pipe for hot and cold water | |||
| *Shower Unit Storage Water Heater Standard installation include: | |||
| a.10ft power cord (Surface wiring) | |||
| b.4ft white plastic coated copper pipe for hot and cold water & 2 Copper pipe accessories | |||
| *Central System Storage Water Heater Standard installation include: | |||
| a.10ft power cord (Surface wiring) | |||
| b. 3ft white plastic coated copper pipe for hot and cold water & 7 Copper pipe accessories | |||
|
|
|||
| *Water Heater extra fee(For reference only) | |||
| White plastic coated copper pipe for hot and cold water | $30 / ft | ||
| White plastic pipe with drain valve (below 8ft) | $100 | ||
| Copper pipe accessories | $30/ each | ||
| Air Bleed valve | $400 | ||
| Make a new water input | $200 | ||
| Split the electricity from one socket(include the 10ft Power cord) | $800 | ||
| Power cord extension | $20 / ft | ||
| Power cord extension(3-phase*4) | $80 / ft | ||
| Stairs fee | $30 (10steps) | ||
| Installation surcharge for Tung Chung / Ma Wan area | $100 | ||
| Installation surcharge for Discovery Bay area | $400 | ||
| REMARK | |||
| *Other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry | |||
| Standard power socket be provlded by customer | |||
| If extra installation fee is not in the installation list,need to quote. | |||
| Location of installation are decided by customer.Any re-location after installation shall be subjected to extra charge. | |||
| Delivery | |
|
| Installation Schedule | |
|
Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.
Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Real Customer Service · Dedicated Follow-up
Order confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp anytime.
1-to-1 Expert Consultation
Instant support · Professional answers
Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
100% Official Stock
No parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
Award-Winning
Recognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
Safe Shopping · Professional Installation
One-stop service · More peace of mind
Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.

















































