Stiebel Eltron DHB-E18/21/24LCD Water Heater(Electronic Control)
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The Stiebel Eltron DHB-E18/21/24LCD Water Heater (Electronic Control) is a high-performance instantaneous electric water heater designed for efficient and precise hot water supply. This model series offers selectable power ratings of 18kW, 21kW, or 24kW (at 400V, or 16.2kW, 19kW, 21.7kW at 380V), ensuring versatile application and reliable performance. Featuring fully electronic control and a robust bare wire heating system with a pressure-tested copper casing, it provides consistent water temperatures and enhanced durability, all within a compact design measuring 466 x 225 x 116mm.
Key Features
- Selectable Power Output: Adjustable power ratings of 18kW, 21kW, or 24kW (400V) / 16.2kW, 19kW, or 21.7kW (380V) to suit varying requirements.
- Fully Electronic Control: Maintains a stabilized hot water supply without temperature fluctuations, ensuring consistent comfort.
- Precise Temperature Setting: Accurate delivery of hot water in temperatures ranging from 20℃ to 60℃, with fine adjustments from 35℃ or 43℃ within 0.5℃ increments.
- Energy Efficiency: Saves up to 30% energy compared to traditional cylinder water heating systems.*
- LCD Temperature Display: Clear digital display for easy monitoring and setting of desired water temperature.
- Bare Wire Heating System: Utilizes a high-efficiency bare wire heating system with a pressure-tested copper casing for rapid heating and long-term reliability.
- Enhanced Safety: Equipped with an electronic safety system, including air detection and temperature cut-off device, for secure operation.
- Versatile Water Compatibility: Suitable for use with both hard and soft water conditions.
- High Protection Level: Hoseproof design with IP25 protection level, ensuring durability against water splashes.
- Childproof Settings: Customizable temperature limits (43℃/50℃/55℃/60℃) for added safety.
- Solar Operation Compatible: Designed to work efficiently with preheated water from solar systems.
Technical Specifications
- Model: DHB-E 18/21/24 LCD
- Power Rating (400V): 18/ 21/ 24 kW
- Power Rating (380V): 16.2/ 19/ 21.7 kW
- Dimensions (H x W x D): 466 x 225 x 116 mm
- Weight: 3.2 kg
- Temperature Range: OFF, 20℃-60℃
- Working Pressure: 10 Bar
- Minimum Flow Rate / Starting Volume: 2.5 l/min / ≧2.5L
- Flow Rate (dependent on model): 5.2 – 13.8 l/min
- Inlet Size: 15mm (G1/2″)
- Protection Level: IP25
- Control Unit: Electronic Control
- Unit Type: Centralized
Important Notes
- *Energy saving claim compared to hydraulic instantaneous water heaters; subject to pattern of use.
- An optional wireless comfort remote control (Model: FFB4) is available for purchase at $1600.
- Made in Germany.
- Comes with a 2-year warranty.
The product information above is for reference only; everything is subject to the brand's official website.
Stiebel Eltron DHB-E18/21/24LCD Water Heater(Electronic Control) Review
Installation
| *Water Heater Standard installation fee | |||
| Site inspection(No return) | Ask For Agent | ||
| Instantaneous Water Heater | Ask For Agent | ||
| Shower Unit Storage Water Heater | Ask For Agent | ||
| Central System Storage Water Heater (8 gal or below) | Ask For Agent | ||
| Central System Storage Water Heater (10 gal or above) | Ask For Agent | ||
| Horizontal Installation charge | Ask For Agent | ||
| Uninstall and take away the old machine | Ask For Agent | ||
| *Instantaneous Water Heater Standard installation include: | |||
| a.3ft power cord (Surface wiring) | |||
| b.4ft white plastic coated copper pipe for hot and cold water | |||
| *Shower Unit Storage Water Heater Standard installation include: | |||
| a.10ft power cord (Surface wiring) | |||
| b.4ft white plastic coated copper pipe for hot and cold water & 2 Copper pipe accessories | |||
| *Central System Storage Water Heater Standard installation include: | |||
| a.10ft power cord (Surface wiring) | |||
| b. 3ft white plastic coated copper pipe for hot and cold water & 7 Copper pipe accessories | |||
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| *Water Heater extra fee(For reference only) | |||
| White plastic coated copper pipe for hot and cold water | $30 / ft | ||
| White plastic pipe with drain valve (below 8ft) | $100 | ||
| Copper pipe accessories | $30/ each | ||
| Air Bleed valve | $400 | ||
| Make a new water input | $200 | ||
| Split the electricity from one socket(include the 10ft Power cord) | $800 | ||
| Power cord extension | $20 / ft | ||
| Power cord extension(3-phase*4) | $80 / ft | ||
| Stairs fee | $30 (10steps) | ||
| Installation surcharge for Tung Chung / Ma Wan area | $100 | ||
| Installation surcharge for Discovery Bay area | $400 | ||
| REMARK | |||
| *Other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry | |||
| Standard power socket be provlded by customer | |||
| If extra installation fee is not in the installation list,need to quote. | |||
| Location of installation are decided by customer.Any re-location after installation shall be subjected to extra charge. | |||
| Delivery | |
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| Installation Schedule | |
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Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.
Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Real Customer Service · Dedicated Follow-up
Order confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp anytime.
1-to-1 Expert Consultation
Instant support · Professional answers
Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
100% Official Stock
No parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
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Recognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
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