VIESSMANN VITOTHERM EI PREMIUM27 Instantaneous Water Heater 3-phase power
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Experience consistent and efficient hot water delivery with the VIESSMANN VITOTHERM EI PREMIUM27, a high-performance instantaneous water heater. Engineered in Europe, this 3-phase unit delivers a powerful 27kW output, ensuring an immediate and continuous supply of hot water. Its fully electronic control system allows for precise temperature regulation between 30°C and 60°C, providing both comfort and energy efficiency for your home.
Advanced Performance and Efficiency
The VITOTHERM EI PREMIUM27 is designed for superior performance. Its robust system guarantees a steady flow of hot water on demand, making it an ideal solution for households that value reliability and convenience.
- Powerful Heating: Delivers up to 27kW (at 400V) for rapid heating, with a mixed water flow rate of 13 l/min.
- Full Electronic Control: Ensures precise temperature management and stable water temperatures.
- Energy Efficient: Heats water only when needed, reducing standby energy loss.
- Solar Compatible: Can be integrated with pre-heated water from solar systems, further enhancing energy savings.
User-Friendly Design and Safety
VIESSMANN prioritises both safety and ease of use. The VITOTHERM EI PREMIUM27 is equipped with multiple features to ensure a safe and straightforward user experience.
- Intuitive Interface: Features a large LED display and a rotary function button for simple adjustments.
- Programmable Keys: Three customisable memory keys allow you to save and recall your preferred temperature settings instantly.
- Child Anti-scald Protection: A crucial safety feature to prevent accidental burns, providing peace of mind for families.
- Electronic Safety System: Includes an automatic shut-off function with air detection to protect the unit from damage.
- Durable and Safe: Built with an IP25 waterproof rating, ensuring safe operation in wet environments.
Technical Specifications
- Model: VITOTHERM EI PREMIUM27
- Power Supply: 3-phase
- Rated Output: 27 kW (at 400V) / 24.4 kW (at 380V)
- Rated Current: ~39 A
- Required Fuse Protection: 40 A
- Temperature Selection: Approx. 30°C – 60°C
- Activation Water Flow Rate: 2.5 l/min
- Max. Inlet Temperature: 60°C
- Waterproof Rating: IP25
- Dimensions (H x W x D): 440 x 245 x 126 mm
- Origin: Made in Europe
This product comes with a 2-year warranty.
The product information above is for reference only; everything is subject to the brand's official website.
VIESSMANN VITOTHERM EI PREMIUM27 Instantaneous Water Heater 3-phase power Review
Installation
Electric Water Heaters
Standard Installation
| Item | Charge |
|---|---|
| Site inspection (non-refundable) | Installed by agent; charges apply separately |
| Instant type (three-phase or single-phase) | Installed by agent; charges apply separately |
| Shower type | Installed by agent; charges apply separately |
| Pressure type, 6.5 gallons or below | Installed by agent; charges apply separately |
| Pressure type, 10 gallons or above | Installed by agent; charges apply separately |
| Horizontal type | Installed by agent; charges apply separately |
| Remove and dispose of old unit | Installed by agent; charges apply separately |
Standard Installation Scope
| Type | Included |
|---|---|
| Instant type | Includes 3 ft exposed wiring Includes 4 ft plastic-coated hot/cold copper pipe |
| Shower type | Includes 10 ft exposed electrical cable Includes 4 ft plastic-coated hot/cold copper pipe and 2 fittings |
| Pressure type | Includes 10 ft exposed electrical cable Includes 3 ft plastic-coated hot/cold water pipe and 7 fittings |
Electric Water Heater Additional Installation Charges (For Reference Only)
| Item | Charge |
|---|---|
| Plastic-coated hot/cold copper pipe (per ft) | HK$30 |
| White discharge-valve copper pipe (within 8 ft) | HK$100 |
| Copper pipe fitting (each) | HK$30 |
| Pressure reducing valve | HK$400 |
| Add tee water connection if no water inlet is available | HK$200 |
| Install one electrical point (includes 15 ft cable and circuit breaker) | HK$800 |
| Install branched electrical point (includes 10 ft cable) | HK$250 |
| Extend power cable (per ft) | HK$20 |
| Extend power cable (three-phase ×4, per ft) | HK$80 |
| Staircase handling (per floor per item) | HK$30 |
| Tung Chung and Ma Wan installation surcharge (per order) | HK$100 |
| Discovery Bay installation surcharge (per order): 3 units or fewer | HK$300 |
| Discovery Bay installation surcharge (per order): more than 3 units | HK$600 |
Delivery Charges
Basic Delivery
| Item | Charge |
|---|---|
| Delivery (per item) | HK$100 |
| Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery) | HK$100 |
| Carrying distance to delivery location exceeds 100 m | Additional charges apply |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
Staircase Handling
Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.
| Item | Charge |
|---|---|
| General appliances | HK$30 / item / floor |
| Window AC, 3/4 HP to 1 HP | HK$30 / item / floor |
| Window AC, 1.5 HP to 2.5 HP | HK$50 / item / floor |
| Window AC, 3 HP or above | To be discussed |
| Split AC, refrigerator, washing machine | HK$50 / item / floor |
| Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher | HK$50 / item / floor |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
General Notes
- The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
- Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
- A compliant power supply must be provided by the customer near the appliance.
- Items not listed in this fee schedule must be discussed with the technician.
- The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
- Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
- Delivery coverage excludes outlying islands, restricted areas and overseas locations.
- Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.
Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.
Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Real Customer Service · Dedicated Follow-up
Order confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp anytime.
1-to-1 Expert Consultation
Instant support · Professional answers
Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
100% Official Stock
No parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
Award-Winning
Recognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
Safe Shopping · Professional Installation
One-stop service · More peace of mind
Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.
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