VIESSMANN VITOTHERM EI CLASSIC27 Instantaneous Water Heater 3-phase power
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The VIESSMANN VITOTHERM EI CLASSIC27 is a high-performance 3-phase instantaneous water heater engineered for reliability and efficiency. With a powerful 27kW output, this unit delivers hot water on demand, precisely controlled to your desired temperature between 30°C and 60°C. Its fully electronic control system ensures a stable water temperature, while its compact, wall-mounted design saves valuable space. Made in Europe, the VITOTHERM EI CLASSIC27 is built for durability and offers an energy-efficient solution for modern homes and commercial spaces.
Advanced Performance and Control
Experience consistent and comfortable hot water with the VITOTHERM EI CLASSIC27. The full electronic control system automatically adjusts to variations in pressure and inlet temperature, guaranteeing a constant output. Its user-friendly interface, featuring an intuitive rotary function button and a clear LED display, makes temperature selection effortless.
- Powerful On-Demand Heating: 27kW output provides instant hot water without the need for a storage tank, saving energy and reducing heat loss.
- Precise Temperature Management: Set your ideal water temperature anywhere from 30°C to 60°C for perfect comfort.
- User-Friendly Interface: Features a simple rotary dial and an easy-to-read LED display for straightforward operation.
- Built-in Safety: Equipped with an electronic safety shut-off system, including air detection, to prevent damage and ensure safe operation.
Durable, Efficient, and Versatile Design
Crafted in Europe to the highest standards, this water heater is designed for long-lasting performance. Its IP25 waterproof rating protects internal components from water splashes, making it a safe choice for any bathroom. The unit is also compatible with solar heating systems, allowing it to serve as an efficient backup for an even greener hot water solution.
- Energy Efficient: Heats water only when needed, significantly reducing standby energy consumption compared to traditional storage heaters.
- Solar Compatible: Can be integrated with pre-heated water from solar thermal systems.
- Robust Construction: IP25 waterproof protection and quality European manufacturing ensure reliability.
- Compact and Sleek: The modern, space-saving design fits seamlessly into various interiors.
Technical Specifications
- Model: VITOTHERM EI CLASSIC27
- Power Supply: 3-phase
- Rated Output (at 400V): 27 kW
- Rated Output (at 380V): 24.4 kW
- Rated Current: ~39 A
- Fuse Protection: 40 A
- Temperature Selection: Approx. 30°C – 60°C
- Activation Water Flow Rate: 2.5 l/min
- Max. Mixed Water Flow at Δt=30K: 13 l/min
- Max. Inlet Temperature: 60°C
- Protection Level: IP25
- Dimensions (H x W x D): 440 x 245 x 126 mm
- Origin: Made in Europe
This product includes a 2-year warranty.
The product information above is for reference only; everything is subject to the brand's official website.
VIESSMANN VITOTHERM EI CLASSIC27 Instantaneous Water Heater 3-phase power Review
Installation
Electric Water Heaters
Standard Installation
| Item | Charge |
|---|---|
| Site inspection (non-refundable) | Installed by agent; charges apply separately |
| Instant type (three-phase or single-phase) | Installed by agent; charges apply separately |
| Shower type | Installed by agent; charges apply separately |
| Pressure type, 6.5 gallons or below | Installed by agent; charges apply separately |
| Pressure type, 10 gallons or above | Installed by agent; charges apply separately |
| Horizontal type | Installed by agent; charges apply separately |
| Remove and dispose of old unit | Installed by agent; charges apply separately |
Standard Installation Scope
| Type | Included |
|---|---|
| Instant type | Includes 3 ft exposed wiring Includes 4 ft plastic-coated hot/cold copper pipe |
| Shower type | Includes 10 ft exposed electrical cable Includes 4 ft plastic-coated hot/cold copper pipe and 2 fittings |
| Pressure type | Includes 10 ft exposed electrical cable Includes 3 ft plastic-coated hot/cold water pipe and 7 fittings |
Electric Water Heater Additional Installation Charges (For Reference Only)
| Item | Charge |
|---|---|
| Plastic-coated hot/cold copper pipe (per ft) | HK$30 |
| White discharge-valve copper pipe (within 8 ft) | HK$100 |
| Copper pipe fitting (each) | HK$30 |
| Pressure reducing valve | HK$400 |
| Add tee water connection if no water inlet is available | HK$200 |
| Install one electrical point (includes 15 ft cable and circuit breaker) | HK$800 |
| Install branched electrical point (includes 10 ft cable) | HK$250 |
| Extend power cable (per ft) | HK$20 |
| Extend power cable (three-phase ×4, per ft) | HK$80 |
| Staircase handling (per floor per item) | HK$30 |
| Tung Chung and Ma Wan installation surcharge (per order) | HK$100 |
| Discovery Bay installation surcharge (per order): 3 units or fewer | HK$300 |
| Discovery Bay installation surcharge (per order): more than 3 units | HK$600 |
Delivery Charges
Basic Delivery
| Item | Charge |
|---|---|
| Delivery (per item) | HK$100 |
| Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery) | HK$100 |
| Carrying distance to delivery location exceeds 100 m | Additional charges apply |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
Staircase Handling
Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.
| Item | Charge |
|---|---|
| General appliances | HK$30 / item / floor |
| Window AC, 3/4 HP to 1 HP | HK$30 / item / floor |
| Window AC, 1.5 HP to 2.5 HP | HK$50 / item / floor |
| Window AC, 3 HP or above | To be discussed |
| Split AC, refrigerator, washing machine | HK$50 / item / floor |
| Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher | HK$50 / item / floor |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
General Notes
- The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
- Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
- A compliant power supply must be provided by the customer near the appliance.
- Items not listed in this fee schedule must be discussed with the technician.
- The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
- Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
- Delivery coverage excludes outlying islands, restricted areas and overseas locations.
- Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.
Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.
Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Real Customer Service · Dedicated Follow-up
Order confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp anytime.
1-to-1 Expert Consultation
Instant support · Professional answers
Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
100% Official Stock
No parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
Award-Winning
Recognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
Safe Shopping · Professional Installation
One-stop service · More peace of mind
Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.
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