Included basic delivery fee Basic installation fee $900
✅ Authorized Good
VIESSMANN VITOTHERM EI CLASSIC18/21/24 Instantaneous Water Heater 3-phase power

VIESSMANN VITOTHERM EI CLASSIC18/21/24 Instantaneous Water Heater 3-phase power

(3.8) 5 reviews 200+ purchased Gift Points $16

    FPS/Bank Transfer/Cash
  • HK$4,780
  • HK$3,182

Discounted price for other payments HK$3,280

Extend Product Warranty

Extends your appliance warranty for additional years after the original warranty period ends. Includes free on-site inspection, repair, and one-for-one replacement services. Learn More

+1 year(s)
$ 328
+2 year(s)
$ 458
+3 year(s)
$ 678
No Extended Warranty

Country Of Origin Germany Size 440 x 245 x 126 mm Warranty Period 2 Year

The VIESSMANN VITOTHERM EI CLASSIC is a high-performance, 3-phase instantaneous water heater designed for reliable on-demand hot water. Manufactured in Europe, this unit features a selectable power output of 18, 21, or 24 kW, providing efficient and consistent performance. Its fully electronic control system ensures precise temperature management, delivering hot water exactly when you need it, making it an ideal solution for modern households and commercial applications.

Reliable and Precise Hot Water on Demand

Experience superior comfort with the Vitotherm EI Classic's fully electronic control system. Set your desired water temperature with precision, anywhere between 30°C and 60°C, using the intuitive rotary function button. The clear LED display provides at-a-glance information, ensuring your hot water is always at the perfect temperature for your needs.

Efficient and Safe Operation

Engineered for both safety and efficiency, this water heater incorporates an electronic safety shut-off system, which includes air detection to prevent damage and ensure longevity. Its energy-efficient design helps reduce electricity consumption. The unit is also compatible with pre-heated water from solar systems, further enhancing its green credentials. With an IP25 waterproof rating, it guarantees safe installation and operation in wet environments like bathrooms.

Key Features

  • Full electronic control for consistent temperature
  • User-selectable power output: 18 / 21 / 24 kW
  • Precise temperature selection from 30°C to 60°C
  • User-friendly rotary dial and LED display
  • Advanced electronic safety system with air detection
  • High energy efficiency
  • Compatible with solar thermal systems
  • IP25 waterproof protection
  • Durable construction, Made in Europe

Technical Specifications

  • Model: VITOTHERM EI CLASSIC 18/21/24
  • Power Supply: 3-phase
  • Rated Output (at 400V): 18 / 21 / 24 kW
  • Rated Output (at 380V): 16.3 / 19 / 21.7 kW
  • Rated Current: ~26 / ~30 / ~35 A
  • Fuse Protection: 32 / 32 / 40 A
  • Activation Water Flow Rate: 2.5 l/min
  • Mixed Water Flow Rate: 8.7 / 10.1 / 11.6 l/min
  • Max. Inlet Temperature: 60°C
  • Dimensions (H x W x D): 440 x 245 x 126 mm
  • Warranty: 2 years


The product information above is for reference only; everything is subject to the brand's official website.

VIESSMANN VITOTHERM EI CLASSIC18/21/24 Instantaneous Water Heater 3-phase power Review

Sa********n 04/08/2024

呢個Instantaneous Water Heater 價格好吸引,日常熱水用唔流弁。

Sa*******g 26/06/2024

Easy installation, good service attitude of the staff, worth recommending!

Sy******n 18/11/2024

好方便,無論係煮食定熨衫,都保存咗好多時間。

Ru*****g 27/09/2024

好抵用,清洗簡單,唔洗等耐就有熱水㗎。😊

Je*******k 01/07/2024

嘩!即熱式電熱水爐真係幫到我裝修啲浴室。

Installation

 

 

*Water Heater Standard installation fee    
Site inspection(No return) Ask For Agent    
Instantaneous Water Heater Ask For Agent    
Shower Unit Storage Water Heater Ask For Agent    
Central System Storage Water Heater (8 gal or below) Ask For Agent    
Central System Storage Water Heater (10 gal or above) Ask For Agent    
Horizontal Installation charge Ask For Agent    
Uninstall and take away the old machine Ask For Agent    
*Instantaneous Water Heater Standard installation include:      
a.3ft power cord (Surface wiring)      
b.4ft white plastic coated copper pipe for hot and cold water      
*Shower Unit Storage Water Heater Standard installation include:      
a.10ft power cord (Surface wiring)      
b.4ft white plastic coated copper pipe for hot and cold water & 2 Copper pipe accessories      
*Central System Storage Water Heater Standard installation include:      
a.10ft power cord (Surface wiring)      
b. 3ft white plastic coated copper pipe for hot and cold water & 7 Copper pipe accessories      

 

     
*Water Heater extra fee(For reference only)    
White plastic coated copper pipe for hot and cold water   $30 / ft    
White plastic pipe with drain valve (below 8ft) $100    
Copper pipe accessories $30/ each    
Air Bleed valve $400    
Make a new water input $200    
Split the electricity from one socket(include the 10ft Power cord) $800    
Power cord extension $20 / ft    
Power cord extension(3-phase*4) $80 / ft    
Stairs fee $30 (10steps)    
Installation surcharge for Tung Chung / Ma Wan area $100    
Installation surcharge for Discovery Bay area $400    
REMARK      
*Other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry      
Standard power socket be provlded by customer      
If extra installation fee is not in the installation list,need to quote.      
Location of installation are decided by customer.Any re-location after installation shall be subjected to extra charge.      

 

 

Delivery
  • Delivery: $100 per item
    a) Additional charge for Tung Chung, Ma Wan & Discovery Bay: $100 each job 
  • Additional Stair Charge for Delivery (Except village house will charge $50 for each level, All apartment or building will charge $50 for each 10 steps, below 5 steps free of charge)
    a) General appliances: $30 each
    b) Window type air conditioner: 3/4HP to 1HP $30 each, 1.5HP to 2.5HP $50 each, 3HP or above require discussion separately
    c) Split type air conditioner, refrigerator, washing machine: $50 each
  • d) Built-in oven , Built-in Steam oven,Chimney Type Hood: $50 each
  • Walking distance more than 100m : Extra fee
 
Installation Schedule
  • **Installation fee table above quote is the designated contractor responsible for BBE**
  • *Such as by other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry
  • Hong Kong Island (Tue,Thu,Sat) Kowloon (Mon to Sat) N.T. (Mon to Sat)

 

Why us?

Why Choose BBE?

The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.

Multiple Large Showrooms

Experience in person · Compare on the spot

Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.

Real Customer Service · Dedicated Follow-up

Order confirmation · Peace of mind follow-up

Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp anytime.

1-to-1 Expert Consultation

Instant support · Professional answers

Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.

100% Official Stock

No parallel imports · Clear warranty coverage

All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.

Award-Winning

Recognized by brands · Valued service

Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.

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One-stop service · More peace of mind

Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.

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