GERMAN POOL DBN24 24000W Instantaneous Water Heater (3-Phase Power Supply)
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The GERMAN POOL DBN24 is a high-performance 24000W instantaneous water heater engineered for 3-phase power supplies. Made in Germany, this unit features a powerful 24kW output and advanced technology to deliver an immediate and stable supply of hot water, combining efficiency with robust safety features for modern homes.
German Engineering for Instant Comfort
Experience the reliability and innovation of German technology. The DBN24 is designed to provide hot water on demand, saving energy and time. Its state-of-the-art systems ensure a consistently comfortable shower, even with fluctuations in water pressure.
- Innovative IES® Heating System: The cutting-edge bare wire heating technology heats water instantly as it flows through the unit, eliminating pre-heating time and reducing energy consumption.
- Twin Temperature Control TTC®: This smart system guarantees a highly precise outlet temperature, providing stable hot water for maximum comfort.
Flexible, Efficient and Safe
The DBN24 is built for versatility and safety, making it a dependable choice for any household. Its design accommodates various plumbing setups and includes multiple safety layers for complete peace of mind.
- Versatile Installation: Capable of supplying multiple tap outlets and suitable for homes with low inlet water flow, operating effectively from as low as 1.5 L/min.
- Certified Safety: Features an IP25 water protection rating, automatic safety shut-off mechanisms, and a child-proof temperature setting.
- Energy Efficient: By heating water only when needed, it offers significant energy savings compared to traditional storage water heaters.
Product Specifications
- Model: DBN24
- Voltage: 400 V
- Power: 24 kW
- Power Supply: 3-Phase
- Electrical Current: 35 A
- Hot Water Flow Rate: 12.3 L/min (*at temperature increase of 28°C)
- Min-Max Flow Rate: 1.5 - 8 L/min
- Temperature Adjustment: 30-60°C
- Required Cable Size: 6 mm²
- Dimensions (H x W x D): 468 x 239 x 96 mm
- Net Weight (Filled with Water): 4.2 kg
- Water Protection Class: IP25
- Certification / Standard: VDE / CE / CCC
- Country of Origin: Germany
Warranty & Important Notes
Warranty: Customers will enjoy a 3-year warranty on all parts, plus free on-site and parts replacement services in the first year.
Pressure Requirement: Under normal working conditions, incoming water pressure should not exceed 0.6 MPa. Otherwise, a separate pressure control device is necessary. When incoming water pressure exceeds 0.6 MPa, German Pool will not provide any repair service until a pressure control device is installed.
Specifications are subject to change without prior notice. Please refer to the instruction manual for full warranty information.
The product information above is for reference only; everything is subject to the brand's official website.
GERMAN POOL DBN24 24000W Instantaneous Water Heater (3-Phase Power Supply) Review
Installation
Electric Water Heaters
Standard Installation
| Item | Charge |
|---|---|
| Site inspection (non-refundable) | Installed by agent; charges apply separately |
| Instant type (three-phase or single-phase) | Installed by agent; charges apply separately |
| Shower type | Installed by agent; charges apply separately |
| Pressure type, 6.5 gallons or below | Installed by agent; charges apply separately |
| Pressure type, 10 gallons or above | Installed by agent; charges apply separately |
| Horizontal type | Installed by agent; charges apply separately |
| Remove and dispose of old unit | Installed by agent; charges apply separately |
Standard Installation Scope
| Type | Included |
|---|---|
| Instant type | Includes 3 ft exposed wiring Includes 4 ft plastic-coated hot/cold copper pipe |
| Shower type | Includes 10 ft exposed electrical cable Includes 4 ft plastic-coated hot/cold copper pipe and 2 fittings |
| Pressure type | Includes 10 ft exposed electrical cable Includes 3 ft plastic-coated hot/cold water pipe and 7 fittings |
Electric Water Heater Additional Installation Charges (For Reference Only)
| Item | Charge |
|---|---|
| Plastic-coated hot/cold copper pipe (per ft) | HK$30 |
| White discharge-valve copper pipe (within 8 ft) | HK$100 |
| Copper pipe fitting (each) | HK$30 |
| Pressure reducing valve | HK$400 |
| Add tee water connection if no water inlet is available | HK$200 |
| Install one electrical point (includes 15 ft cable and circuit breaker) | HK$800 |
| Install branched electrical point (includes 10 ft cable) | HK$250 |
| Extend power cable (per ft) | HK$20 |
| Extend power cable (three-phase ×4, per ft) | HK$80 |
| Staircase handling (per floor per item) | HK$30 |
| Tung Chung and Ma Wan installation surcharge (per order) | HK$100 |
| Discovery Bay installation surcharge (per order): 3 units or fewer | HK$300 |
| Discovery Bay installation surcharge (per order): more than 3 units | HK$600 |
Delivery Charges
Basic Delivery
| Item | Charge |
|---|---|
| Delivery (per item) | HK$100 |
| Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery) | HK$100 |
| Carrying distance to delivery location exceeds 100 m | Additional charges apply |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
Staircase Handling
Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.
| Item | Charge |
|---|---|
| General appliances | HK$30 / item / floor |
| Window AC, 3/4 HP to 1 HP | HK$30 / item / floor |
| Window AC, 1.5 HP to 2.5 HP | HK$50 / item / floor |
| Window AC, 3 HP or above | To be discussed |
| Split AC, refrigerator, washing machine | HK$50 / item / floor |
| Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher | HK$50 / item / floor |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
General Notes
- The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
- Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
- A compliant power supply must be provided by the customer near the appliance.
- Items not listed in this fee schedule must be discussed with the technician.
- The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
- Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
- Delivery coverage excludes outlying islands, restricted areas and overseas locations.
- Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.
Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.
Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Real Customer Service · Dedicated Follow-up
Order confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp anytime.
1-to-1 Expert Consultation
Instant support · Professional answers
Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
100% Official Stock
No parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
Award-Winning
Recognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
Safe Shopping · Professional Installation
One-stop service · More peace of mind
Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.
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