GERMAN POOL DBN18 18000W Instantaneous Water Heater (3-Phase Power Supply)
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Experience consistent and reliable hot water with the GERMAN POOL DBN18 Instantaneous Water Heater. Engineered and manufactured in Germany, this powerful 18kW unit operates on a 3-phase power supply, delivering hot water on demand with exceptional efficiency. Its robust design and advanced technology make it an ideal solution for modern homes requiring a stable and instant hot water supply.
German Engineering for Peak Performance
Enjoy the quality and reliability of German manufacturing. The DBN18 is designed to provide an exceptional user experience with its advanced, energy-saving features.
- Made in Germany: Guarantees state-of-the-art technology and superior build quality for long-lasting performance.
- Innovative IES® Bare Wire Heating System: This technology ensures rapid heating, providing hot water almost instantly while reducing energy waste.
- Twin Temperature Control TTC®: Delivers precise temperature control for consistent comfort, maintaining your desired water temperature accurately.
- Versatile & Efficient: Suitable for low water inlet volumes (as low as 1.5L/min) and can be connected to multiple tap outlets, offering flexible installation options.
Advanced Safety Features
Your safety is paramount. The GERMAN POOL DBN18 is equipped with multiple safety systems for complete peace of mind.
- IP25 Water Protection Class: Certified splash-proof design ensures safe operation in wet bathroom environments.
- Auto Safety Mechanisms: Equipped with multiple safety features to prevent overheating and ensure user protection.
- Child-Proof Setting: Includes a temperature lock to prevent accidental scalding, making it a safe choice for families.
Product Specifications
- Model: DBN18
- Power Supply: 3 Phase
- Voltage: 380-415 V
- Power Setting: 18 kW (Max: 16.2-19.4 kW)
- Electrical Current: 26 A
- Required Cable Size: 4 mm²
- Hot Water Flow Rate: 9.2 L/min (at a temperature increase of 28K)
- Min-Max Flow Rate: 1.5 - 8 L/min
- Temperature Adjustment: 30-60°C (set upon installation)
- Dimensions (H x W x D): 468 x 239 x 96 mm
- Net Weight (filled with water): 4.2 kg
- Country of Origin: Germany
- Certification / Standard: VDE, CE, CCC
Warranty & Important Information
Warranty: Customers will enjoy a 3-year warranty on all parts, plus free on-site and parts replacement services in the first year.
Important Water Pressure Notice: Under normal working conditions, incoming water pressure should not exceed 0.6 MPa. Otherwise, a separate pressure control device is necessary. German Pool will not provide any repair service for units installed where water pressure exceeds this limit without a pressure control device installed.
Note: Specifications are subject to change without prior notice. Please refer to the instruction manual for full warranty information.
The product information above is for reference only; everything is subject to the brand's official website.
GERMAN POOL DBN18 18000W Instantaneous Water Heater (3-Phase Power Supply) Review
Installation
Electric Water Heaters
Standard Installation
| Item | Charge |
|---|---|
| Site inspection (non-refundable) | Installed by agent; charges apply separately |
| Instant type (three-phase or single-phase) | Installed by agent; charges apply separately |
| Shower type | Installed by agent; charges apply separately |
| Pressure type, 6.5 gallons or below | Installed by agent; charges apply separately |
| Pressure type, 10 gallons or above | Installed by agent; charges apply separately |
| Horizontal type | Installed by agent; charges apply separately |
| Remove and dispose of old unit | Installed by agent; charges apply separately |
Standard Installation Scope
| Type | Included |
|---|---|
| Instant type | Includes 3 ft exposed wiring Includes 4 ft plastic-coated hot/cold copper pipe |
| Shower type | Includes 10 ft exposed electrical cable Includes 4 ft plastic-coated hot/cold copper pipe and 2 fittings |
| Pressure type | Includes 10 ft exposed electrical cable Includes 3 ft plastic-coated hot/cold water pipe and 7 fittings |
Electric Water Heater Additional Installation Charges (For Reference Only)
| Item | Charge |
|---|---|
| Plastic-coated hot/cold copper pipe (per ft) | HK$30 |
| White discharge-valve copper pipe (within 8 ft) | HK$100 |
| Copper pipe fitting (each) | HK$30 |
| Pressure reducing valve | HK$400 |
| Add tee water connection if no water inlet is available | HK$200 |
| Install one electrical point (includes 15 ft cable and circuit breaker) | HK$800 |
| Install branched electrical point (includes 10 ft cable) | HK$250 |
| Extend power cable (per ft) | HK$20 |
| Extend power cable (three-phase ×4, per ft) | HK$80 |
| Staircase handling (per floor per item) | HK$30 |
| Tung Chung and Ma Wan installation surcharge (per order) | HK$100 |
| Discovery Bay installation surcharge (per order): 3 units or fewer | HK$300 |
| Discovery Bay installation surcharge (per order): more than 3 units | HK$600 |
Delivery Charges
Basic Delivery
| Item | Charge |
|---|---|
| Delivery (per item) | HK$100 |
| Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery) | HK$100 |
| Carrying distance to delivery location exceeds 100 m | Additional charges apply |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
Staircase Handling
Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.
| Item | Charge |
|---|---|
| General appliances | HK$30 / item / floor |
| Window AC, 3/4 HP to 1 HP | HK$30 / item / floor |
| Window AC, 1.5 HP to 2.5 HP | HK$50 / item / floor |
| Window AC, 3 HP or above | To be discussed |
| Split AC, refrigerator, washing machine | HK$50 / item / floor |
| Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher | HK$50 / item / floor |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
General Notes
- The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
- Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
- A compliant power supply must be provided by the customer near the appliance.
- Items not listed in this fee schedule must be discussed with the technician.
- The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
- Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
- Delivery coverage excludes outlying islands, restricted areas and overseas locations.
- Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.
Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.
Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Real Customer Service · Dedicated Follow-up
Order confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp anytime.
1-to-1 Expert Consultation
Instant support · Professional answers
Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
100% Official Stock
No parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
Award-Winning
Recognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
Safe Shopping · Professional Installation
One-stop service · More peace of mind
Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.
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