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German Pool CEX13 Instantaneous Water Heater (3-Phase Power Supply)

German Pool CEX13 Instantaneous Water Heater (3-Phase Power Supply)

(4.63) 16 reviews 100+ purchased

    FPS/Bank Transfer/Cash
  • HK$6,840
  • HK$3,056

Discounted price for other paymentsHK$3,150

Extend Product Warranty

Extends your appliance warranty for additional years after the original warranty period ends. Includes free on-site inspection, repair, and one-for-one replacement services. Learn More

1 year(s)
$ 328
2 year(s)
$ 458
3 year(s)
$ 678
No Extended Warranty

Country Of Origin: Germany | Size: Dimensions: 294 Height x 177 Width x 108 Depth
Packaging: 309 Height x 235 Width x 145 Depth
| Warranty Period: 3 year

The German Pool CEX13 Instantaneous Water Heater (Model CEX13) is a powerful and efficient solution for on-demand hot water, designed with precision German engineering. Operating on a 3-phase power supply (380-415V) with a robust 13 kW heating element, it ensures a consistent hot water flow rate of up to 6.9 liters per minute. Its remarkably compact dimensions (294 x 177 x 108 mm) make it an ideal space-saving choice for any modern household, providing reliable performance and energy efficiency without the need for a bulky storage tank.

Key Features

  • Instant Hot Water Delivery: Experience immediate hot water without waiting, perfect for busy lifestyles.
  • High Power Output: A 13 kW power setting ensures rapid heating and consistent water temperature, adjustable between 20-60 °C.
  • Compact and Space-Saving: With dimensions of just (H) 294 x (W) 177 x (D) 108 mm, it fits seamlessly into smaller spaces.
  • 3-Phase Power System: Designed for robust performance and stability, catering to higher hot water demands.
  • German Engineering Excellence: Manufactured in Germany, holding VDE approval, IP25 class, and CB/ISO certifications for assured quality and safety.
  • Variable Flow Rate: Provides flexible hot water supply suitable for various domestic needs.

Technical Specifications

  • Model / Sub-Model: CEX13
  • Power Setting: 13 kW
  • Voltage: 380 - 415 V
  • Electric Power: 14-17 A | 18-21 A
  • Power (Max): 10.0-11.8 kW | 12.2-14.5 kW
  • Power Supply: 3 Phase
  • Hot Water Flow Rate Per Minute*: 5.6 L | 6.9 L (* Temperature increase @ Δt=28K e.g. from 12 to 40°C)
  • Min-Max Flow Rate: 2-5 L/min
  • Required Cable Size: 1.5 mm² | 2.5 mm²
  • Colour: White
  • Dimensions (H x W x D): 294 x 177 x 108 mm
  • Packing Dimensions (H x W x D): 309 x 235 x 145 mm
  • Net Weight: 2.5 kg
  • Net Weight (Filled with Water): 2.8 kg
  • Temperature Adjustment: 20-60 °C
  • Testing Pressure: 10 Bar
  • VDE Approval / Class: IP 25 / Class 1
  • Other Certification: CB/ISO
  • Country of Origin: Germany
  • Certification / Standard: VDE/EMC, VDE/GS

Important Notes & Warranty Information

For optimal operation, under normal working conditions, the incoming water pressure for the German Pool CEX13 should not exceed 0.6 MPa. Should the incoming water pressure exceed this specified limit, it is necessary to install a separate pressure control device. Please be advised that German Pool will not provide any repair service for issues arising from excessive water pressure until a suitable pressure control device is in place.

For all purchases made after 1 November 2015, customers are entitled to a comprehensive 3-year warranty covering all parts. This warranty includes free on-site service and parts replacement during the first year from the date of purchase.

Warranty Term: 3 Years



The product information above is for reference only; everything is subject to the brand's official website.

German Pool CEX13 Instantaneous Water Heater (3-Phase Power Supply) Review

Gr*****m 03/11/2024

The instant hot water is a lifesaver for bathing my kids. Temperature is very stable, no more sudden cold shocks. The compact design is also a huge plus for our small apartment. Highly recommended.

Ma****p 19/11/2024

The BBE sales team was helpful, they clarified the three-phase power requirement before I purchased. The heater itself works perfectly, heats up very quickly. Good service and product.

T. C. Poon 08/11/2024

部機本身係好用嘅,但要另外搵師傅拉三相電比較麻煩,搞咗一輪。如果屋企本身有三相電就perfect。

Ah**t 25/09/2024

約師傅上嚟裝都好快手。真係做到即開即熱,沖涼水溫好穩定,唔會再忽冷忽熱,very good!👍

K. L. Tsui 28/10/2024

Bought this for my rental unit. German Pool is a reliable brand and being made in Germany gives me peace of mind.

Be*****g 05/10/2024

Finally, no more waiting for water to heat up. This instant heater is very convenient and energy-saving. 😊

Mr. Wong 15/10/2024

BBE送貨好快。部機好細,裝喺我個細廁所啱啱好,完全唔阻地方。德國製有信心。

Da******i 01/12/2024

Replaced my old bulky storage heater. This one is so much smaller and more efficient.

張麗儀 20/10/2024

送貨好快手 仲有保養㗎!

Al*****n 18/07/2024

3-phase power very stable 👍

王家樂 05/01/2025

部機仔好細 浴室慳位

Ke*****e 10/02/2025

13kW power is enough! 🔥

陳大文 15/11/2024

即熱夠方便 唔使等

Sh**********g 01/08/2024

German quality so compact

Ma******g 22/09/2024

Instant hot water no wait

Installation

 

 

*Water Heater Standard installation fee    
Site inspection(No return) Ask For Agent    
Instantaneous Water Heater Ask For Agent    
Shower Unit Storage Water Heater Ask For Agent    
Central System Storage Water Heater (8 gal or below) Ask For Agent    
Central System Storage Water Heater (10 gal or above) Ask For Agent    
Horizontal Installation charge Ask For Agent    
Uninstall and take away the old machine Ask For Agent    
*Instantaneous Water Heater Standard installation include:      
a.3ft power cord (Surface wiring)      
b.4ft white plastic coated copper pipe for hot and cold water      
*Shower Unit Storage Water Heater Standard installation include:      
a.10ft power cord (Surface wiring)      
b.4ft white plastic coated copper pipe for hot and cold water & 2 Copper pipe accessories      
*Central System Storage Water Heater Standard installation include:      
a.10ft power cord (Surface wiring)      
b. 3ft white plastic coated copper pipe for hot and cold water & 7 Copper pipe accessories      

 

     
*Water Heater extra fee(For reference only)    
White plastic coated copper pipe for hot and cold water   $30 / ft    
White plastic pipe with drain valve (below 8ft) $100    
Copper pipe accessories $30/ each    
Air Bleed valve $400    
Make a new water input $200    
Split the electricity from one socket(include the 10ft Power cord) $800    
Power cord extension $20 / ft    
Power cord extension(3-phase*4) $80 / ft    
Stairs fee $30 (10steps)    
Installation surcharge for Tung Chung / Ma Wan area $100    
Installation surcharge for Discovery Bay area $400    
REMARK      
*Other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry      
Standard power socket be provlded by customer      
If extra installation fee is not in the installation list,need to quote.      
Location of installation are decided by customer.Any re-location after installation shall be subjected to extra charge.      

 

 

Delivery
  • Delivery: $100 per item
    a) Additional charge for Tung Chung, Ma Wan & Discovery Bay: $100 each job 
  • Additional Stair Charge for Delivery (Except village house will charge $50 for each level, All apartment or building will charge $50 for each 10 steps, below 5 steps free of charge)
    a) General appliances: $30 each
    b) Window type air conditioner: 3/4HP to 1HP $30 each, 1.5HP to 2.5HP $50 each, 3HP or above require discussion separately
    c) Split type air conditioner, refrigerator, washing machine: $50 each
  • d) Built-in oven , Built-in Steam oven,Chimney Type Hood: $50 each
  • Walking distance more than 100m : Extra fee
 
Installation Schedule
  • **Installation fee table above quote is the designated contractor responsible for BBE**
  • *Such as by other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry
  • Hong Kong Island (Tue,Thu,Sat) Kowloon (Mon to Sat) N.T. (Mon to Sat)

 

Installation

 

All installation job are covered by BBE's insurance policy, including Third Party Liability Insurance & Employees' Compensation Insurance (issued by Zurich Insurance Hong Kong).

 

 

Gas Water Heater Standard Installation Fee    
Gas Water heater $650    
Gas Water Heater standard installation include:
a. Connect Gas pipe
b. Connect Electricity
c. Connect Water pipe
Dismantle & disposal the old heater charge $100
   
       
Gas Water Heater Extra Fee List    
Site inspection (monday~friday) (No return) $200    
Only dismantle & disposal the old heater $150    
Stairs fee $30    
Installation surcharge for Tung Chung / Ma Wan area $150/$100    
Installation surcharge for Discovery Bay area $450    
Installation surcharge for Hong Kong Island $50    
REMARK      
**Installation fee table above quote is the designated contractor responsible for BBE**      
Such as by other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry      
Standard power socket be provlded by customer      
If extra installation fee is not in the installation list,need to quote.      
Location of installation are decided by customer.Any re-location after installation shall be subjected to extra charge.      

Standard installation is only applicable to residential user. No installation for shops, offices, factories and commercial clients

 

Delivery
  • Delivery: $100 per item (Waived for products with "Included delivery fee")
    a) Additional charge for Tung Chung, Ma Wan & Discovery Bay: $100 each job 
  • Additional Stair Charge for Delivery (Except village house will charge $50 for each level, All apartment or building will charge $50 for each 10 steps, below 5 steps free of charge)
    a) General appliances: $30 each
    b) Window type air conditioner: 3/4HP to 1HP $30 each, 1.5HP to 2.5HP $50 each, 3HP or above require discussion separately
    c) Split type air conditioner, refrigerator, washing machine: $50 each
  • d) Built-in oven , Built-in Steam oven,Chimney Type Hood: $50 each
  • Walking distance more than 100m : Extra fee
 
Installation Schedule
  • **Installation fee table above quote is the designated contractor responsible for BBE**
  • Such as by other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry
  • Hong Kong Island (Tue,Thu,Sat) Kowloon (Mon to Sat) N.T. (Mon to Sat)

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