HITACHI RAK-XH18HDK/RAC-XH18HDK 2HP R32 Split Type Inverter Air-conditioner (Heating and Cooling)
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The HITACHI RAK-XH18HDK / RAC-XH18HDK is a 2HP Inverter Heat Pump Split Type Air Conditioner featuring eco-friendly R32 refrigerant. It combines Vector DC Inverter technology with upgraded FrostWash technology to deliver powerful performance and maintain hygiene.
Advanced Purification and Cleaning Technologies
- Upgraded FrostWash: A three-step automatic cleaning process (heat, freeze, wash) that cleans the heat exchangers of both indoor and outdoor units to maintain thermal efficiency.
- 4-Stage Purification: Combines a pre-filter, ViroSense Z1 filter, FrostWash technology, and AQtiV-Ion technology to effectively inhibit viruses, bacteria, odors, and allergens.
Smart Energy Saving and Comfort Features
- AirCloud Go App: Supports remote control and power consumption tracking for smarter home management.
- Smart Eco: Uses an infrared sensor to detect occupancy and automatically reduces power when the room is empty to minimize energy waste.
- Sleep Sense: Automatically adjusts sound levels, humidity, and temperature based on sleep status for a comfortable sleeping environment.
- Quiet Design: Equipped with wave-shaped fan blades to effectively reduce operating noise.
Energy Label Information
- Energy Label Grade: 1
- Place of Manufacture: China & Malaysia
- Category: 4
- Refrigerant: R32
- Annual Energy Consumption (Cooling): 567 kWh
- Rated Power Consumption (Cooling): 1.850 kW
- Rated Cooling Capacity: 5.300 kW
- Cooling Capacity: 5.54 kW
- Cooling Seasonal Performance Factor (CSPF): 4.7252
- Inverter: Yes
- Energy Efficiency Grade (Heating): 1
- Annual Energy Consumption (Heating): 43 kWh
- Rated Power Consumption (Heating): 1.300 kW
- Rated Heating Capacity: 4.500 kW
- Heating Capacity: 4.75 kW
- Heating Seasonal Performance Factor (HSPF): 4.5264
Product Specifications
- Model: RAK-XH18HDK (Indoor) / RAC-XH18HDK (Outdoor)
- Horsepower: 2 HP
- Cooling Capacity: 18,084 BTU/h
- Heating Capacity: 15,350 BTU/h
- Dimensions (W x H x D): Indoor 950 x 294 x 230 mm / Outdoor 792 x 420 x 299 mm
- Warranty: 2-year full unit warranty and 5-year compressor warranty provided by Hitachi
The product information above is for reference only; everything is subject to the brand's official website.
HITACHI RAK-XH18HDK/RAC-XH18HDK 2HP R32 Split Type Inverter Air-conditioner (Heating and Cooling) Review
Installation Price
Split Type Air Conditioners
Basic Installation Charges
| Capacity | Basic Installation Fee |
|---|---|
| 3/4 HP | HK$1750 |
| 1 HP | HK$1750 |
| 1.5 HP | HK$1850 |
| 2 HP | HK$2050 |
| 2.5 HP | HK$2700 |
| 3 HP | HK$3000 |
Split AC site inspection fee is HK$100. If the split AC installation is confirmed after inspection, the amount will be deducted from the installation charge. A specific inspection date/time cannot be arranged; the technician will contact the customer to schedule. Inverter or cooling/heating models require additional control wiring and will be quoted separately.
Basic Installation Scope
Included
- 12 ft refrigerant pipe with white insulation
- Drain hose and power cable
- One glass hole opening and four anti-vibration pads
Not Included
- Aluminium frame
- Electrical wiring, socket installation or power-cord extension
- Space modification, wall chiselling, removal/reinstallation of iron bars or window grilles
- Cutting and removing large or extra-thick glass
- Finishing works and carrying appliance up/down stairs
Split Type Air Conditioner Additional Installation Charges
| Item | Charge |
|---|---|
| Additional indoor-unit frame / hanging bracket | HK$300 |
| Split AC aluminium frame on concrete platform (with platform area at least 28 in W × 20 in D) | HK$300 |
| Split AC aluminium frame on concrete platform (not suitable for cantilever slab; no platform or area under 28 in W × 20 in D) | HK$500 |
| Outdoor-unit frame (aluminium or China-made 202 stainless steel), 3/4 HP to 2.5 HP | HK$500 |
| Outdoor-unit frame (aluminium or China-made 202 stainless steel), 3 HP | HK$650 |
| Outdoor-unit frame (aluminium or China-made 202 stainless steel), 3.5 HP or above | Quote required |
| Extra refrigerant pipe with white insulation, drain hose and power cable beyond standard length (per ft), 1 HP or below | HK$70 |
| Extra refrigerant pipe with white insulation, drain hose and power cable beyond standard length (per ft), 1.5 HP or above | HK$80 |
| Additional control wire and PVC conduit for inverter or cooling/heating split AC models (includes 12 ft) | HK$200 |
| Control wire in PVC conduit beyond standard length (per ft) | HK$20 |
| Drain hose (per ft) | HK$10 |
| Concrete wall pipe opening* (non-load-bearing / non-structural position), under 4 in, each | HK$200 |
| Brick wall pipe opening*, under 6 in, each | HK$200 |
| Remove waterproofing structure in building-provided refrigerant-pipe wall opening (9 in deep or more), each | HK$200 |
| Additional refrigerant due to long piping (pipe length 7 m or above), per unit | HK$500 |
| Stainless steel drain tray with 5 ft drain hose (per set; recommended for cooling/heating split AC) | HK$550 |
| Soundproofing pad (per unit) | HK$150 |
| Remove and reinstate aluminium window | HK$150 |
| Glass sealing with clear glass, 6 mm thick (sealed with standard acid-cure glass sealant), per sq ft | HK$80 |
| Frosted or tinted glass sealing, 6 mm thick (other sealants quoted separately), per sq ft | HK$90 |
| Trim aluminium window edge (per side) | HK$150 |
| Replace socket base (each) | HK$120 |
| Replace plug (each) | HK$60 |
| Outdoor-unit power supply (per ft) | HK$20 |
| Remove old window AC and aluminium frame (iron window/frame charged separately) | HK$100 |
| Remove and dispose of old split AC (where safe) | HK$300 |
| External work at height (2 m or more above ground, or half body extending outside the wall; subject to site conditions) | HK$300 |
| Outdoor unit installation height more than 2 m above ground | HK$300 |
| Create access opening (wood board or gypsum board), excluding access panel door and reinstatement | HK$250 |
| Remove/reinstall external wall insulation cover (where safe), per unit (first 3 m) | HK$250, then HK$50 per additional metre |
| Emergency stop switch | HK$200 |
| Waterproof isolator switch | HK$200 |
| Chase wall for concealed piping, excluding plastering/finishing (per ft) | HK$200 |
| Install one electrical point from main switchboard (includes 15 ft cable and circuit breaker) | HK$800 |
| Install one branched electrical point, includes 10 ft cable | HK$250 |
| Electrical cable per ft | HK$20 |
| Outdoor power supply with flexible PVC conduit and fittings (within 6 ft) | HK$150 |
| Refrigerant pipe cover (per ft) | HK$150 |
| Split AC installation carried out in multiple visits | HK$150 |
| Scaffolding arrangement on behalf of customer (reference price; third-party coverage HK$20 million. Extra charge applies if the estate requires higher coverage), standard scaffold within 8 ft × 8 ft Note: Additional size, special scaffold shape, or adding name/address to insurance (short term) requires quotation | HK$3800 |
| Safety work platform | Quote required |
| Special installation | Quote required |
| Carry old split AC up or down stairs (per floor per set) | HK$30 |
| Discovery Bay, outlying islands, restricted areas and remote-area surcharge, per order | HK$300 |
| Village access fee (where vehicle access is unavailable and walking distance/road conditions apply), per order (reference price) | HK$120 |
Other Notes for Split Type Air Conditioners
- Air conditioners may only be installed on a stable window or AC platform with sufficient space.
- Installation work is warranted for one year; product warranty is provided by the relevant distributor according to its warranty terms.
- Warranty covers the frame, water leakage caused by poor glass sealing, and refrigerant leakage caused by poor pipe connection.
- Scaffolding, safety platforms and issues caused by improper maintenance are not included.
- If the AC or piping is covered or finished with other materials, any future removal/reinstatement for inspection or repair is the customer’s responsibility.
- The contractor will not apply for electricity meters or ventilation licences on behalf of the customer.
- The installation location must be confirmed by the customer. Any relocation or reinstallation after installation will be quoted separately.
- After completion, decoration and finishing repairs are the customer’s responsibility.
- For window-sill split AC installations, future repair or maintenance costs arising from location and glass removal/sealing limitations are borne by the customer.
- If existing refrigerant pipes or drain pipes are reused, related future repair or maintenance costs are borne by the customer.
- Third-party and public liability insurance coverage is HK$20,000,000. If the building requires higher coverage, the additional requirement is borne by the customer.
- Charges may differ if delivery/installation is arranged by an agent or other contractor.
- A compliant power supply must be provided by the customer near the unit. Items not listed in this fee schedule must be discussed with the technician.
- *Waterproofing and finishing are not included.
Delivery Charges
Basic Delivery
| Item | Charge |
|---|---|
| Delivery (per item) | HK$100 |
| Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery) | HK$100 |
| Carrying distance to delivery location exceeds 100 m | Additional charges apply |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
Staircase Handling
Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.
| Item | Charge |
|---|---|
| General appliances | HK$30 / item / floor |
| Window AC, 3/4 HP to 1 HP | HK$30 / item / floor |
| Window AC, 1.5 HP to 2.5 HP | HK$50 / item / floor |
| Window AC, 3 HP or above | To be discussed |
| Split AC, refrigerator, washing machine | HK$50 / item / floor |
| Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher | HK$50 / item / floor |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
General Notes
- The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
- Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
- A compliant power supply must be provided by the customer near the appliance.
- Items not listed in this fee schedule must be discussed with the technician.
- The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
- Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
- Delivery coverage excludes outlying islands, restricted areas and overseas locations.
- Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.
Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.
Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Real Customer Service · Dedicated Follow-up
Order confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp anytime.
1-to-1 Expert Consultation
Instant support · Professional answers
Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
100% Official Stock
No parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
Award-Winning
Recognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
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