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Rasonic RWH-N12TF(L)-W 12L Instantaneous LPG Gas Water Heater (Top-flue) (Cloudy White)

Rasonic RWH-N12TF(L)-W 12L Instantaneous LPG Gas Water Heater (Top-flue) (Cloudy White)

(4.59) 32 reviews 30+ purchased Gift Points $18

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  • HK$4,980
  • HK$3,578

Discounted price for other payments HK$3,689

Size Body: H565 x W360 x D150 mm Warranty Period 3 Year Energy Label Level 1 EMSD Info

The Rasonic RWH-N12TF(L)-W is a high-performance 12-liter smart energy-saving constant temperature instantaneous LPG water heater. Featuring a top exhaust design and a sleek Cloud White finish, it is equipped with a smart thermostat system, multiple safety protections, and carries a Grade 1 energy efficiency label.

Main Features

  • Smart Constant Temperature System: Built-in Japan-made CPU ensures precise temperature control with a margin of error within ±1°C.
  • ECO Green Technology: Features advanced energy-saving technology that reduces energy consumption by up to 40%.
  • Smart Stage Heating: The system automatically adjusts combustion stages based on inlet water temperature to improve efficiency.
  • Comprehensive Safety Protection: Includes 60-minute continuous combustion cutoff protection, dual solenoid valves for leak prevention, and a DC frequency conversion fan.
  • Smart Exhaust Adjustment: The fan automatically adjusts speed and oxygen supply to effectively control carbon monoxide concentration.
  • Durable Core Components: High-quality core parts ensure precise operation and extend the product's lifespan.

Energy Label Information

  • Energy Label Grade: 1
  • Gas Type: LPG
  • Thermal Efficiency (%) at 100% Load Condition: 93.8
  • Thermal Efficiency (%) at 50% Load Condition: 94.6
  • Rated Heat Input (kW): 26.0
  • Measured Heat Input (kW): 27.1
  • Place of Manufacture: China

Product Specifications

  • Model: RWH-N12TF(L)-W
  • Gas Type: LPG
  • Hot Water Supply: 12 Liters per minute
  • Exhaust Type: Top Exhaust
  • Temperature Range: 35°C – 60°C
  • Minimum Operating Water Pressure: 20 kPa
  • Maximum Rated Heat Load: 26 kW
  • Power Specifications: AC 220V ~50Hz / 28W
  • Dimensions: H 565 x W 360 x D 150 mm
  • Net Weight: 13.5 kg
  • Warranty: 3 Years


The product information above is for reference only; everything is subject to the brand's official website.

Rasonic RWH-N12TF(L)-W 12L Instantaneous LPG Gas Water Heater (Top-flue) (Cloudy White) Review

Em********g 03/08/2025

With two kids, we often have back-to-back showers. The 12L capacity is more than enough and the temperature stays perfectly consistent for everyone. The 60-min auto-off is a great safety feature.

Je********n 03/12/2025

Had a few questions about the top vent model. BBE's CS was very responsive and helped me confirm this was the right one for my flat. Great pre-sales service. The heater itself is fantastic. 👍

Mr. Wong 17/01/2026

舊熱水爐時冷時熱,小朋友成日投訴。換咗呢部Rasonic之後,恆溫真係做得好好,水溫好穩定,開住水喉都唔會變。BBE送貨安裝夾得幾好,滿意。

Er****e 19/10/2025

My old heater would cut out on windy days. This Rasonic with the DC inverter fan is much more stable. Even with the recent strong winds, it works flawlessly. Gives me a lot of peace of mind.

T. C. Mak 18/02/2026

The constant temperature feature works as advertised, which is good. However, the LED panel is very basic. For the price, it's a solid performer, but don't expect any fancy smart features.

K. Y. Lam 02/07/2025

揀呢部係為咗個ECO mode,用咗一個月,張煤氣單真係平咗少少。部機雲霧白個樣好簡潔,襯返我屋企個Muji-style design。BBE送貨都ok快。

Ah****g 19/09/2025

格過幾間價,BBE算係幾抵。揀呢部係因為有1級能源標籤同3年保養,CP值高。恆溫功能比想像中好,希望可以襟用啲。

Mi******g 11/08/2025

恆溫係幾好,但點火下下都「嘭」一聲,夜晚用有時會嚇一嚇。如果可以靜啲就perfect。除咗呢樣之外都冇乜投訴。

Je*******m 23/02/2026

The slim design is perfect for my small bathroom. Love the cloud white color, looks very modern and clean. Delivery was next-day, very efficient.

Pe*r 14/09/2025

買俾屋企人用,操作簡單,LED顯示夠大隻,老人家都識用。最緊要有熄火保護,用得安心啲。👍

Em******i 28/11/2025

Works great, hot water is almost instant. The 'GU Mark' gives me peace of mind. A very straightforward and reliable unit.

K. Y. Fong 10/08/2025

舊機壞咗急住用,落單第二日就送到。部機夠薄身,出熱水快,沖涼唔再忽冷忽熱。😊

Mi*******g 24/01/2026

It does its job. No issues with installation or performance so far. Satisfied with the purchase.

Mr. Wong 24/12/2025

師傅好準時,安裝快手又乾淨。部機出熱水快,搞掂。

Ah**i 26/11/2025

Finally, no more 忽冷忽熱 showers! This thing is a lifesaver. ✨

Installation

 

All installation job are covered by BBE's insurance policy, including Third Party Liability Insurance & Employees' Compensation Insurance (issued by Zurich Insurance Hong Kong).

 

 

Gas Water Heater Standard Installation Fee    
Gas Water heater $650    
Gas Water Heater standard installation include:
a. Connect Gas pipe
b. Connect Electricity
c. Connect Water pipe
Dismantle & disposal the old heater charge $100
   
       
Gas Water Heater Extra Fee List    
Site inspection (monday~friday) (No return) $200    
Only dismantle & disposal the old heater $150    
Stairs fee $30    
Installation surcharge for Tung Chung / Ma Wan area $150/$100    
Installation surcharge for Discovery Bay area $450    
Installation surcharge for Hong Kong Island $50    
REMARK      
**Installation fee table above quote is the designated contractor responsible for BBE**      
Such as by other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry      
Standard power socket be provlded by customer      
If extra installation fee is not in the installation list,need to quote.      
Location of installation are decided by customer.Any re-location after installation shall be subjected to extra charge.      

Standard installation is only applicable to residential user. No installation for shops, offices, factories and commercial clients

 

Delivery
  • Delivery: $100 per item (Waived for products with "Included delivery fee")
    a) Additional charge for Tung Chung, Ma Wan & Discovery Bay: $100 each job 
  • Additional Stair Charge for Delivery (Except village house will charge $50 for each level, All apartment or building will charge $50 for each 10 steps, below 5 steps free of charge)
    a) General appliances: $30 each
    b) Window type air conditioner: 3/4HP to 1HP $30 each, 1.5HP to 2.5HP $50 each, 3HP or above require discussion separately
    c) Split type air conditioner, refrigerator, washing machine: $50 each
  • d) Built-in oven , Built-in Steam oven,Chimney Type Hood: $50 each
  • Walking distance more than 100m : Extra fee
 
Installation Schedule
  • **Installation fee table above quote is the designated contractor responsible for BBE**
  • Such as by other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry
  • Hong Kong Island (Tue,Thu,Sat) Kowloon (Mon to Sat) N.T. (Mon to Sat)

Why us?

Why Choose BBE?

The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.

Multiple Large Showrooms

Experience in person · Compare on the spot

Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.

Real Customer Service · Dedicated Follow-up

Order confirmation · Peace of mind follow-up

Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp anytime.

1-to-1 Expert Consultation

Instant support · Professional answers

Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.

100% Official Stock

No parallel imports · Clear warranty coverage

All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.

Award-Winning

Recognized by brands · Valued service

Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.

Safe Shopping · Professional Installation

One-stop service · More peace of mind

Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.

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