JENFORT JHR-10(S) 38L 3kW Central System Storage Water Heater
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The JENFORT JHR10(S) 38L Central System Storage Water Heater is a high-performance electric water heater designed for efficient and reliable hot water supply in various settings. Featuring a robust 38-litre capacity and available with a selectable power output of 3kW, this wall-mountable, multi-point central heater is suitable for homes, facilities, and commercial applications. Engineered with a heavy gauge stainless steel inner tank, high-density polyurethane foam insulation, and advanced safety features, it ensures long-lasting durability and energy efficiency, providing a consistent supply of hot water.
Key Features
- Central System Design: Wall-mountable, multi-point configuration for comprehensive hot water supply throughout your premises.
- Capacity & Power: Generous 38-litre storage capacity with selectable 3kW or 4kW power output to cater to diverse hot water demands.
- Energy Efficiency: Incorporates "Infinity Technic" for energy saving and high-density polyurethane foam insulation to preserve water temperature longer.
- Precise Temperature Control: Non-step temperature control, adjustable from 35℃ to 80℃, with an automatic thermostat for stable water temperature.
- Rapid Heating: Capable of heating water to a comfortable temperature in approximately 5 minutes.
- Included Water-saving Showerhead: Comes with an original water-saving aerator showerhead to promote water conservation.
Advanced Construction & Safety
- Durable Inner Tank: Constructed with a heavy gauge stainless steel inner tank and automatic welding for superior longevity.
- High Performance Heating Element: Ensures efficient and rapid water heating.
- 5-Level Safeguard System: Equipped with comprehensive safety features including water resistance protection and an automatic thermal cut-out at 90℃ (manual resettable).
- Product Liability Insurance: Backed by HK$10,000,000.00 product liability insurance for added peace of mind.
Technical Specifications
- Model: JHR-10(S)
- Capacity: 38 Litres
- Voltage / Phase: 220V
- Power Output: 3kW
- Net Weight: 19.5 kg
- Net Weight (Full Tank): 56.5 kg
- Thermal Control: 35℃ - 80℃ Adjustable
- Thermal Cut-Out: 90℃ Manual Resettable
- Test/Working Pressure: 2.0 MPa / 1.0 MPa
- Dimensions (H x W x D): 700 x 358 x 365 mm
Warranty Information
- Electrical Parts: 2-Year Warranty
- Inner Tank: 10-Year Warranty
The product information above is for reference only; everything is subject to the brand's official website.
Customer reviews
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21 reviews
Showing 15 of 21 reviews
Al*****w
Performance is solid, the Incoloy heating element heats up fast. But the overall design is very basic, especially the knob control. For this price, I was expecting a digital display or a more modern look. It's a bit of a mismatch between the internal tech and external design.
Mrs. Chan
送貨快,約咗師傅裝都好順利。熱水爐夠力,可以同時開廚房同廁所都唔會搶水,對我哋屋企嚟講好方便。水溫都好穩定,唔會忽冷忽熱。唯一係個溫度旋鈕design有少少舊款,不過唔影響用。😊
Je*******p
Was concerned about the electricity bill but the Infinity Technic seems to work well. It heats up much faster than my old one, so I don't need to keep it on for long. BBE staff confirmed the energy efficiency rating before I bought it, very helpful.
K. F. Wong
村屋用,之前個舊爐成日唔夠力,換咗呢部真富,廚房同沖涼一齊開都夠熱,水壓都好穩定。不銹鋼內膽聽落好襟用,希望用得長久。送貨安排得好好,準時送到。
Th**s
I appreciate the simple rotary knob for temperature. No complex digital menus to fiddle with. Just turn it to the level you want. User-friendly and does the job well. BBE's website was easy to order from.
Mr. Leung
屋企有小朋友,最緊要係安全。揀呢部就係睇中佢有5重安全保護,同埋個90度超溫斷路器,用起上嚟會安心好多。材料都用得足,感覺好穩陣。
Bi****e
Bought this for a rental unit. The 10-year warranty on the inner tank is the main reason. It's a solid, no-fuss appliance that should last. A good investment.
Br*****o
輕鬆一按,即可享有熱水🔥
Ri*****u
擁有靚仔員工,服務親切👍
Le********g
沖涼夠晒力 洗碗又得喎👍
Je*******m
Five safety features! 安心用✅
Al*****k
Reasonable price, worth the money!
Mi****e
夠熱,夠快,無投訴。👍
Ar******n
快速熱水,用家最愛!
Ke*******g
Wall mount design saves space
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Installation
Electric Water Heaters
Standard Installation
| Item | Charge |
|---|---|
| Site inspection (non-refundable) | Installed by agent; charges apply separately |
| Instant type (three-phase or single-phase) | Installed by agent; charges apply separately |
| Shower type | Installed by agent; charges apply separately |
| Pressure type, 6.5 gallons or below | Installed by agent; charges apply separately |
| Pressure type, 10 gallons or above | Installed by agent; charges apply separately |
| Horizontal type | Installed by agent; charges apply separately |
| Remove and dispose of old unit | Installed by agent; charges apply separately |
Standard Installation Scope
| Type | Included |
|---|---|
| Instant type | Includes 3 ft exposed wiring Includes 4 ft plastic-coated hot/cold copper pipe |
| Shower type | Includes 10 ft exposed electrical cable Includes 4 ft plastic-coated hot/cold copper pipe and 2 fittings |
| Pressure type | Includes 10 ft exposed electrical cable Includes 3 ft plastic-coated hot/cold water pipe and 7 fittings |
Electric Water Heater Additional Installation Charges (For Reference Only)
| Item | Charge |
|---|---|
| Plastic-coated hot/cold copper pipe (per ft) | HK$30 |
| White discharge-valve copper pipe (within 8 ft) | HK$100 |
| Copper pipe fitting (each) | HK$30 |
| Pressure reducing valve | HK$400 |
| Add tee water connection if no water inlet is available | HK$200 |
| Install one electrical point (includes 15 ft cable and circuit breaker) | HK$800 |
| Install branched electrical point (includes 10 ft cable) | HK$250 |
| Extend power cable (per ft) | HK$20 |
| Extend power cable (three-phase ×4, per ft) | HK$80 |
| Staircase handling (per floor per item) | HK$30 |
| Tung Chung and Ma Wan installation surcharge (per order) | HK$100 |
| Discovery Bay installation surcharge (per order): 3 units or fewer | HK$300 |
| Discovery Bay installation surcharge (per order): more than 3 units | HK$600 |
Delivery Charges
Basic Delivery
| Item | Charge |
|---|---|
| Delivery (per item) | HK$100 |
| Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery) | HK$100 |
| Carrying distance to delivery location exceeds 100 m | Additional charges apply |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
Staircase Handling
Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.
| Item | Charge |
|---|---|
| General appliances | HK$30 / item / floor |
| Window AC, 3/4 HP to 1 HP | HK$30 / item / floor |
| Window AC, 1.5 HP to 2.5 HP | HK$50 / item / floor |
| Window AC, 3 HP or above | To be discussed |
| Split AC, refrigerator, washing machine | HK$50 / item / floor |
| Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher | HK$50 / item / floor |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
General Notes
- The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
- Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
- A compliant power supply must be provided by the customer near the appliance.
- Items not listed in this fee schedule must be discussed with the technician.
- The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
- Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
- Delivery coverage excludes outlying islands, restricted areas and overseas locations.
- Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.
Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.

Multiple Large Showrooms
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Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
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100% Official StockNo parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong authorised distributors. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
Real Customer Service · Dedicated Follow-upOrder confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp or phone call.
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Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
Award-WinningRecognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
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