GERMAN POOL DEN Instantaneous Water Heater(3-Phase Power Supply)
Citi Exclusive | $150 Instant Off
Interest-Free Installments
The GERMAN POOL DEN Instantaneous Water Heater is a high-performance, energy-efficient solution for on-demand hot water, designed to operate with a 3-Phase power supply. Manufactured in Germany, this advanced appliance (H 468 x W 239 x D 96 mm) integrates cutting-edge technology for superior comfort and reliability. Featuring an innovative IES® bare wire heating system, the DEN model delivers hot water instantly, offering power settings ranging from 18 kW to 27 kW to suit diverse household needs. Its precise temperature control and robust design ensure consistent performance and durability for modern living.
Key Features & Benefits
- German Engineering: Manufactured in Germany with state-of-the-art technology, ensuring premium quality and performance.
- Instant Hot Water: Utilizes an innovative IES® bare wire heating system to provide hot water instantaneously, eliminating waiting times.
- Precise Temperature Control: Twin Temperature Control TTC® technology offers accurate temperature regulation for your comfort.
- Versatile Power Settings: MPS® function allows for setting at various power ratings (18 kW, 21 kW, 24 kW, 27 kW) to optimize energy consumption.
- Intuitive Touch Control: Features a user-friendly touch control LCD display with comprehensive monitoring functions for easy operation.
- Flexible Installation: Designed for easy and versatile installation, supporting multiple tap outlets.
Smart Functions & Safety
- Multiple User Settings: Create and save up to 8 individual user profiles with personalized water temperature preferences.
- Consumption Monitoring: Track water and electricity consumption to optimize cost efficiency, ideal for conscious consumers.
- Energy Efficient Eco Mode: Limits water outlet temperatures to an energy-efficient value, maximizing savings on water and electricity.
- Automatic Optimized Actuator: Combined with an electronic water stop function, ensures safety and simplifies tub filling.
- IP25 Water Protection: Effectively guards against direct water splashing, making it perfectly safe for installation within shower areas.
- Child-Proof Setting: Limiting the maximum outlet temperature helps prevent accidental scalding, ensuring a safer environment.
- Solar System Compatible: Can accept inlet temperatures up to 70 °C, allowing seamless integration with supplementary heating systems like solar setups.
Technical Specifications
- Model: DEN
- Voltage: 380-415 V (for 18 kW, 21 kW, 24 kW options) | 400 V (for 27 kW option)
- Power Settings: 18 kW | 21 kW | 24 kW | 27 kW (selectable)
- Maximum Power Output: 16.2-19.4 kW (18 kW setting) | 19.0-22.6 kW (21 kW setting) | 21.6-25.8 kW (24 kW setting) | 24.4-27.0 kW (27 kW setting)
- Colour: White
- Dimensions (H x W x D): 468 x 239 x 96 mm
- Electrical Current: 25-27 A (18 kW) | 29-30 A (21 kW) | 33-36 A (24 kW) | 37-39 A (27 kW)
- Power Supply: 3 Phase
- Hot Water Flow Rate Per Minute*: 9.2 L (18 kW) | 10.7 L (21 kW) | 12.3 L (24 kW) | 13.8 L (27 kW) (*Temperature increase @ Δt=28K e.g. from 12 to 40°C.)
- Min-Max Flow Rate: 1.5 L/min – automatic
- Required Cable Size: 4 mm² (18 kW, 21 kW) | 6 mm² (24 kW, 27 kW)
- Net Weight (Filled with Water): 4.5 kg
- Temperature Adjustment Range: 20-60°C [Thermal Treatment: 70°C]
- Testing Pressure: 10 Bar
- Certifications: VDE Approval / Class IP25, CCC, VDE/CE
- Country of Origin: Germany
Warranty & Important Information
This appliance comes with a 3-year warranty**. Customers will enjoy a 3-year warranty on all parts, plus free on-site and parts replacement services in the first year.
Please note that remote control with wireless console or Smart Control app are sold separately.
Under normal working conditions, incoming pressure should not exceed 0.6 MPa. If it does, a separate pressure control device is necessary. German Pool will not provide any repair service when incoming water pressure exceeds 0.6 MPa until a pressure control device is properly installed.
Specifications are subject to change without prior notice. Please refer to the Instruction Manual for complete warranty information and operational guidelines.
The product information above is for reference only; everything is subject to the brand's official website.
GERMAN POOL DEN Instantaneous Water Heater(3-Phase Power Supply) Review
Installation
| *Water Heater Standard installation fee | |||
| Site inspection(No return) | Ask For Agent | ||
| Instantaneous Water Heater | Ask For Agent | ||
| Shower Unit Storage Water Heater | Ask For Agent | ||
| Central System Storage Water Heater (8 gal or below) | Ask For Agent | ||
| Central System Storage Water Heater (10 gal or above) | Ask For Agent | ||
| Horizontal Installation charge | Ask For Agent | ||
| Uninstall and take away the old machine | Ask For Agent | ||
| *Instantaneous Water Heater Standard installation include: | |||
| a.3ft power cord (Surface wiring) | |||
| b.4ft white plastic coated copper pipe for hot and cold water | |||
| *Shower Unit Storage Water Heater Standard installation include: | |||
| a.10ft power cord (Surface wiring) | |||
| b.4ft white plastic coated copper pipe for hot and cold water & 2 Copper pipe accessories | |||
| *Central System Storage Water Heater Standard installation include: | |||
| a.10ft power cord (Surface wiring) | |||
| b. 3ft white plastic coated copper pipe for hot and cold water & 7 Copper pipe accessories | |||
|
|
|||
| *Water Heater extra fee(For reference only) | |||
| White plastic coated copper pipe for hot and cold water | $30 / ft | ||
| White plastic pipe with drain valve (below 8ft) | $100 | ||
| Copper pipe accessories | $30/ each | ||
| Air Bleed valve | $400 | ||
| Make a new water input | $200 | ||
| Split the electricity from one socket(include the 10ft Power cord) | $800 | ||
| Power cord extension | $20 / ft | ||
| Power cord extension(3-phase*4) | $80 / ft | ||
| Stairs fee | $30 (10steps) | ||
| Installation surcharge for Tung Chung / Ma Wan area | $100 | ||
| Installation surcharge for Discovery Bay area | $400 | ||
| REMARK | |||
| *Other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry | |||
| Standard power socket be provlded by customer | |||
| If extra installation fee is not in the installation list,need to quote. | |||
| Location of installation are decided by customer.Any re-location after installation shall be subjected to extra charge. | |||
| Delivery | |
|
| Installation Schedule | |
|
Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.
Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Real Customer Service · Dedicated Follow-up
Order confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp anytime.
1-to-1 Expert Consultation
Instant support · Professional answers
Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
100% Official Stock
No parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
Award-Winning
Recognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
Safe Shopping · Professional Installation
One-stop service · More peace of mind
Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.
GERMAN POOL 德國寶DEN Related Products
VIESSMANN VITOTHERM EI CLASSIC18/21/24 Instantaneous Water Heater 3-phase power
The VIESS..
HK$4,780 HK$3,280
