GERMAN WEST GWH-23SIS 23L Storage Water Heater with 3-Tank, Glass Fast-Heating Electric Water Heater
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The GERMAN WEST GWH-23SIS 23L 3-tank glass rapid heating storage electric water heater features a patented rapid heating system and an ultra-slim 188mm design, delivering hot water in just 3 minutes.
Product Features
- Ultra-Slim Design: With a depth of only 188mm, it is one of the thinnest designs in Hong Kong, ideal for saving space.
- Patented Rapid Heating: Equipped with a dual-tank / tank-within-tank system that provides hot water within 3 minutes.
- Superior Efficiency: Delivers hot water 3 times faster and in 3 times the volume compared to other heaters with identical capacity.
Specifications
- Series: Low Pressure Series
- Capacity: 23 Liters / 6.5 Gallons
- Rated Power: 3kW
- Dimensions: 380mm (W) x 188mm (D) x 690mm (H)
The product information above is for reference only; everything is subject to the brand's official website.
Customer reviews
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16 reviews
Showing 15 of 16 reviews
T. Y. Ng
The heating speed is impressive, it really takes about 3 minutes as advertised. However, the 23L capacity is just enough for a quick shower if you don't turn the water to max. Overall satisfied with the purchase.
Mrs. Ip
部機得 188mm 真係超薄,裝喺浴缸位都唔覺掗拃。開機 3 分鐘就有熱水,唔使好似以前咁等十幾分鐘,CP值真係好高!BBE 送貨師傅好準時,值得推薦!✨
Mi****m
之前嗰部要等成 15 分鐘,呢部 3 mins 就有熱水。CS salesperson was very patient explaining the system. Packaging was very secure. 👍
Mr. Ho
German West is a reliable brand. The 3-tank system heats up much faster than my old one, saving me a lot of time. Professional installation too.
St******u
Extremely slim design. Fits perfectly in my tiny bathroom. Great service from BBE.
K. L. Chan
The ultra-thin body is the best feature. Very modern vibe.
Je********w
Solid product. Secure packaging and fast delivery.
Ah**t
送貨好快,熱水夠熱,design 幾靚。
Em****o
Super thin design, saves so much space!
Fi********g
Fits perfectly in my small bathroom.
Ch****r
唔佔地方,裝修岩哂
Wo****i
3分鐘出水好快喎👍
Da****g
Heating is really fast.
So*******g
good value for money.
Ja*****m
呢個容量岩岩好
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Installation
Electric Water Heaters
Standard Installation
| Item | Charge |
|---|---|
| Site inspection (non-refundable) | Installed by agent; charges apply separately |
| Instant type (three-phase or single-phase) | Installed by agent; charges apply separately |
| Shower type | Installed by agent; charges apply separately |
| Pressure type, 6.5 gallons or below | Installed by agent; charges apply separately |
| Pressure type, 10 gallons or above | Installed by agent; charges apply separately |
| Horizontal type | Installed by agent; charges apply separately |
| Remove and dispose of old unit | Installed by agent; charges apply separately |
Standard Installation Scope
| Type | Included |
|---|---|
| Instant type | Includes 3 ft exposed wiring Includes 4 ft plastic-coated hot/cold copper pipe |
| Shower type | Includes 10 ft exposed electrical cable Includes 4 ft plastic-coated hot/cold copper pipe and 2 fittings |
| Pressure type | Includes 10 ft exposed electrical cable Includes 3 ft plastic-coated hot/cold water pipe and 7 fittings |
Electric Water Heater Additional Installation Charges (For Reference Only)
| Item | Charge |
|---|---|
| Plastic-coated hot/cold copper pipe (per ft) | HK$30 |
| White discharge-valve copper pipe (within 8 ft) | HK$100 |
| Copper pipe fitting (each) | HK$30 |
| Pressure reducing valve | HK$400 |
| Add tee water connection if no water inlet is available | HK$200 |
| Install one electrical point (includes 15 ft cable and circuit breaker) | HK$800 |
| Install branched electrical point (includes 10 ft cable) | HK$250 |
| Extend power cable (per ft) | HK$20 |
| Extend power cable (three-phase ×4, per ft) | HK$80 |
| Staircase handling (per floor per item) | HK$30 |
| Tung Chung and Ma Wan installation surcharge (per order) | HK$100 |
| Discovery Bay installation surcharge (per order): 3 units or fewer | HK$300 |
| Discovery Bay installation surcharge (per order): more than 3 units | HK$600 |
Delivery Charges
Basic Delivery
| Item | Charge |
|---|---|
| Delivery (per item) | HK$100 |
| Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery) | HK$100 |
| Carrying distance to delivery location exceeds 100 m | Additional charges apply |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
Staircase Handling
Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.
| Item | Charge |
|---|---|
| General appliances | HK$30 / item / floor |
| Window AC, 3/4 HP to 1 HP | HK$30 / item / floor |
| Window AC, 1.5 HP to 2.5 HP | HK$50 / item / floor |
| Window AC, 3 HP or above | To be discussed |
| Split AC, refrigerator, washing machine | HK$50 / item / floor |
| Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher | HK$50 / item / floor |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
General Notes
- The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
- Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
- A compliant power supply must be provided by the customer near the appliance.
- Items not listed in this fee schedule must be discussed with the technician.
- The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
- Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
- Delivery coverage excludes outlying islands, restricted areas and overseas locations.
- Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.
Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.

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All appliances are official products from the Hong Kong authorised distributors. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
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