included deilivery fee
✅ Authorized Good
-35%
GERMAN POOL CEX21 Water Heater (3-Phase Power Supply)

GERMAN POOL CEX21 Water Heater (3-Phase Power Supply)

(3.67) 6 reviews 300+ purchased

    FPS/Bank Transfer/Cash
  • HK$6,450
  • HK$4,063

Discounted price for other paymentsHK$4,189

Extend Product Warranty

Extends your appliance warranty for additional years after the original warranty period ends. Includes free on-site inspection, repair, and one-for-one replacement services. Learn More

1 year(s)
$ 358
2 year(s)
$ 488
3 year(s)
$ 718
No Extended Warranty

Country Of Origin: Germany | Size: 294 x 177 x 108 | Warranty Period: 3 year

The GERMAN POOL CEX21 Water Heater is a premium, full electronic instantaneous water heater engineered for efficient and reliable hot water supply. Manufactured in Germany, this advanced appliance requires a robust 3-Phase power supply (380-415 V) and offers flexible installation options, including suitability for under-ceiling operation. With selectable power settings of 18 kW or 21 kW, the CEX21 provides precise temperature control and is ideal for both single and multipoint applications, ensuring consistent performance and energy efficiency for modern households.

Key Features

  • German Engineering: Proudly made in Germany, ensuring high-quality construction and reliability.
  • Full Electronic Control: Advanced electronic system for precise temperature adjustment between 20-60 °C.
  • Versatile Application: Suitable for both single and multipoint hot water supply setups.
  • Space-Saving Design: Compact dimensions make it suitable for under-ceiling installation.
  • High Efficiency: Instantaneous heating minimizes energy waste by heating water only when needed.

Technical Specifications

  • Model: CEX21
  • Power Supply: 3-Phase Electric Power Only
  • Power Settings: 18 kW | 21 kW
  • Voltage: 380 - 415 V
  • Electric Power: 23.4-28.8 A (18kW) | 28.8-31.4 A (21kW)
  • Rated Power Consumption: 16.2-19.4 kW (18kW) | 19-22.6 kW (21kW)
  • Hot Water Flow Rate Per Minute*: 10.7 L (at 21kW with flow limiter 8L/min)
  • Min-Max Flow Rate: 2-8 L/min
  • Temperature Adjustment Range: 20-60 °C
  • Required Cable Size: 4 mm²
  • Colour: White
  • Testing Pressure: 10 Bar
  • Dimensions (H x W x D): 294 x 177 x 108 mm
  • Net Weight: 2.8 kg
  • Net Weight (Filled with Water): 3.1 kg
  • Gross Weight (With Packing): 3 kg

* Temperature increase @ Δt=28K, e.g., from 12 to 40°C.

Certifications & Safety

  • VDE Approval / Class: IP 25 (protection against water jets)
  • Other Certifications: CB/ISO, VDE/EMC, VDE/GS
  • Country of Origin: Germany

Warranty & Important Notes

Warranty Term: 3 Years **

** Upon purchases made after 1 November 2015, customers will enjoy a 3-year warranty on all parts plus free on-site and parts replacement services in the first year.

Under normal working conditions, incoming water pressure should not exceed 0.6 MPa. Otherwise, a separate pressure control device is necessary. When incoming water pressure exceeds 0.6 MPa, German Pool will not provide any repair service until a pressure control device is installed.

Specifications are subject to change without prior notice. Please refer to the Instruction Manual for complete Warranty Information.



The product information above is for reference only; everything is subject to the brand's official website.

GERMAN POOL CEX21 Water Heater (3-Phase Power Supply) Review

Be*****u 30/01/2025

Taking a shower with hot water today is no problem, it is warm and comfortable.

Li*******u 22/05/2024

方便易用,操作簡單,老人小朋友都可以使用。

Ce*******a 07/05/2024

安裝師傅態度好好,專業又快捷。

Ia****w 13/01/2025

價格實惠,性價比高,值得推薦。

Gl******n 01/12/2024

燃氣节能,環保又節慳開支。

Da******n 10/08/2024

好適合一家人使用

Installation

 

 

*Water Heater Standard installation fee    
Site inspection(No return) Ask For Agent    
Instantaneous Water Heater Ask For Agent    
Shower Unit Storage Water Heater Ask For Agent    
Central System Storage Water Heater (8 gal or below) Ask For Agent    
Central System Storage Water Heater (10 gal or above) Ask For Agent    
Horizontal Installation charge Ask For Agent    
Uninstall and take away the old machine Ask For Agent    
*Instantaneous Water Heater Standard installation include:      
a.3ft power cord (Surface wiring)      
b.4ft white plastic coated copper pipe for hot and cold water      
*Shower Unit Storage Water Heater Standard installation include:      
a.10ft power cord (Surface wiring)      
b.4ft white plastic coated copper pipe for hot and cold water & 2 Copper pipe accessories      
*Central System Storage Water Heater Standard installation include:      
a.10ft power cord (Surface wiring)      
b. 3ft white plastic coated copper pipe for hot and cold water & 7 Copper pipe accessories      

 

     
*Water Heater extra fee(For reference only)    
White plastic coated copper pipe for hot and cold water   $30 / ft    
White plastic pipe with drain valve (below 8ft) $100    
Copper pipe accessories $30/ each    
Air Bleed valve $400    
Make a new water input $200    
Split the electricity from one socket(include the 10ft Power cord) $800    
Power cord extension $20 / ft    
Power cord extension(3-phase*4) $80 / ft    
Stairs fee $30 (10steps)    
Installation surcharge for Tung Chung / Ma Wan area $100    
Installation surcharge for Discovery Bay area $400    
REMARK      
*Other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry      
Standard power socket be provlded by customer      
If extra installation fee is not in the installation list,need to quote.      
Location of installation are decided by customer.Any re-location after installation shall be subjected to extra charge.      

 

 

Delivery
  • Delivery: $100 per item
    a) Additional charge for Tung Chung, Ma Wan & Discovery Bay: $100 each job 
  • Additional Stair Charge for Delivery (Except village house will charge $50 for each level, All apartment or building will charge $50 for each 10 steps, below 5 steps free of charge)
    a) General appliances: $30 each
    b) Window type air conditioner: 3/4HP to 1HP $30 each, 1.5HP to 2.5HP $50 each, 3HP or above require discussion separately
    c) Split type air conditioner, refrigerator, washing machine: $50 each
  • d) Built-in oven , Built-in Steam oven,Chimney Type Hood: $50 each
  • Walking distance more than 100m : Extra fee
 
Installation Schedule
  • **Installation fee table above quote is the designated contractor responsible for BBE**
  • *Such as by other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry
  • Hong Kong Island (Tue,Thu,Sat) Kowloon (Mon to Sat) N.T. (Mon to Sat)

 

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