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STIEBEL ELTRON DHB-E18/21/24LCD vs GERMAN POOL CEX21 Comparison

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DHB-E18/21/24LCD CEX21

  • DHB-E18/21/24LCD offers selectable 18/21/24 kW ratings at 400 V; CEX21 offers 18/21 kW settings and requires a three-phase supply.
  • CEX21 is smaller and lighter: 294 × 177 × 108 mm and 2.8 kg net, versus DHB-E18/21/24LCD at 466 × 225 × 116 mm and 3.2 kg.
  • DHB-E18/21/24LCD specifies an LCD display, childproof temperature limits and solar-preheated water compatibility; these features are not specified for CEX21.
  • DHB-E18/21/24LCD is listed as a centralized unit; CEX21 explicitly supports single-point and multipoint supply and under-ceiling installation.
  • DHB-E18/21/24LCD has a 2-year warranty; CEX21 has a conditional 3-year warranty, with free on-site and parts replacement services in the first year.
項目/itemDHB-E18/21/24LCDCEX21
Power ratings and settings18/21/24 kW at 400 V; 16.2/19/21.7 kW at 380 VSettings: 18/21 kW. Rated power consumption: 16.2–19.4 kW at the 18 kW setting; 19–22.6 kW at the 21 kW setting
Supply phase requirementNot specifiedThree-phase electric power only
Voltage380 V and 400 V, as listed with power ratings380–415 V
Current, listed as “Electric Power”Not specified23.4–28.8 A at the 18 kW setting; 28.8–31.4 A at the 21 kW setting
Required cable sizeNot specified4 mm²
Control systemFull electronic control
Temperature rangeOFF; 20–60°C20–60°C
Fine temperature adjustment0.5°C increments from 35°C or 43°C, as statedNot specified
Temperature displayLCDNot specified
Dimensions, H × W × D466 × 225 × 116 mm294 × 177 × 108 mm
Weight3.2 kg2.8 kg net
Net weight when filled with waterNot specified3.1 kg
Gross weight with packagingNot specified3 kg
Flow-rate specifications5.2–13.8 L/min, dependent on modelMin–max flow: 2–8 L/min. Stated hot water output: 10.7 L/min at 21 kW with an 8 L/min flow limiter, at Δt = 28 K, for example 12°C to 40°C
Minimum starting flow and starting volumeMinimum flow: 2.5 L/min; starting volume: ≥2.5 LNot specified
Working pressure10 barNot specified
Testing pressureNot specified10 bar
Incoming water pressure limitationNot specifiedShould not exceed 0.6 MPa under normal working conditions. Above 0.6 MPa, a separate pressure control device is required; repair service is withheld until it is installed
Water inlet size15 mm, G1/2″Not specified
Ingress protection ratingIP25
Heating systemBare wire heating system with pressure-tested copper casingInstantaneous heating
Hot water supply configurationCentralized unitSingle-point and multipoint supply
Under-ceiling installation suitability❌ Not specified✅ Suitable
Water hardness compatibilityHard and soft waterNot specified
Childproof temperature limits43°C / 50°C / 55°C / 60°CNot specified
Electronic safety system✅ Air detection and temperature cut-off device❌ Not specified
Solar-preheated water compatibility✅ Compatible❌ Not specified
Optional wireless remote control✅ FFB4 comfort remote available separately❌ Not specified
Energy-efficiency statementsKey features: up to 30% energy savings compared with traditional cylinder water-heating systems. Important note: the comparison is with hydraulic instantaneous water heaters and depends on usage patternInstantaneous heating heats water only when needed to minimize energy waste
Certifications and approvalsNot specifiedVDE approval; CB/ISO; VDE/EMC; VDE/GS
ColourNot specifiedWhite
Country of originGermany
Warranty2 years3 years on all parts for purchases after 1 November 2015, including free on-site and parts replacement services in the first year

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