included delivery fee
✅ Authorized Good
-27%
PANASONIC CS-HZ18BWA/CU-HZ18BWA 2HP Wi-Fi Inverter Window-Split Type Heat Pump Air-Conditioner
PANASONIC 樂聲 CS-HZ18BWA/CU-HZ18BWA

PANASONIC CS-HZ18BWA/CU-HZ18BWA 2HP Wi-Fi Inverter Window-Split Type Heat Pump Air-Conditioner

(4.63) 32 reviews 30+ purchased

    FPS/Bank Transfer/Cash
  • HK$18,800
  • HK$13,348

Discounted price for other paymentsHK$13,761

Extend Product Warranty

Extends your appliance warranty for additional years after the original warranty period ends. Includes free on-site inspection, repair, and one-for-one replacement services. Learn More

1 year(s)
$ 686
2 year(s)
$ 1,331
3 year(s)
$ 1,718
No Extended Warranty
🔧 Installation is not included. Please schedule a site visit to receive an installation quote.

Size: Indoor unit: 315 x 980 x 245
Outdoor unit: 429 x 651 x 441
| Warranty Period: 1 Year | Energy Label: Level 1 | Compressor Warranty Period: 5 year

The PANASONIC CS-HZ18BWA 2HP Wi-Fi Inverter Window-Split Type Heat Pump Air-Conditioner is a high-performance climate control solution designed for modern homes. This 2-horsepower heat pump model features advanced inverter technology, delivering a powerful 18,110 Btu/h in both cooling and heating capacities. It has achieved a Grade 1 Energy Efficiency Label, ensuring optimal energy savings and environmental responsibility. A key advantage is its integration of the nanoe®X Mark 3 air purification system and a Triple Clean Process, effectively suppressing bacteria, viruses, and allergens. Combined with Wi-Fi smart control, it provides users with a clean, comfortable, and convenient home environment. Utilizing eco-friendly R32 refrigerant, this model demonstrates a commitment to sustainability, making it an ideal choice for those seeking efficiency, air purity, and intelligent living.

Core Features & Technology

  • nanoe®X Mark 3 Air Purification System: Equipped with the new generation nanoe®X technology, it effectively suppresses 99.99% of bacteria and viruses, and powerfully inhibits various allergens. It has received anti-allergen certification from the National Asthma Council Australia (NACA) and passed Germany's VDI 6022 anti-allergen test, ensuring clean and healthy indoor air.
  • Triple Clean Process:
    1. Self-Cleaning: During the initial phase of operation, the indoor unit forms frost on the heat exchanger. When defrosting, the melted frost water washes away accumulated dust and dirt.
    2. nanoe®X Release: Continuously releases nanoe®X ions during operation, actively purifying indoor air.
    3. Drying & Mould Prevention: After shutdown, the fan continues to operate and release nanoe®, effectively suppressing mould growth inside the unit, preventing odours, and maintaining internal cleanliness.
  • 24-Hour Mould Prevention Monitor: All-day intelligent monitoring effectively prevents mould formation inside the unit.
  • Wi-Fi Smart Control: Supports the Panasonic Comfort Cloud application, allowing you to remotely control the air conditioner anytime, anywhere via your smartphone for a convenient smart home experience.
  • High-Efficiency Inverter Technology: "Inverter" operation precisely adjusts compressor speed, effectively maintaining the set temperature, reducing temperature fluctuations, and significantly saving power consumption, providing comfortable and economical operation.
  • Eco-friendly R32 Refrigerant: Uses R32 eco-friendly refrigerant with zero ozone depletion potential, reducing global warming potential and being more environmentally friendly.

Product Specifications

  • Outdoor Unit Model: CU-HZ18BWA
  • Cooling Capacity: 18,110 Btu/h (5.31 kW)
  • Heating Capacity: 18,110 Btu/h (5.31 kW)
  • Cooling EER (W/W): 3.40
  • Cooling Seasonal Performance Factor (CSPF): 5.662
  • Heating Seasonal Performance Factor (HSPF): 5.101
  • Power Supply: 220V
  • Current (A): Cooling: 7.5A; Heating: 8.6A
  • Power Input (kW): Cooling: 1.56kW; Heating: 1.80kW
  • Power Plug: 15A three-round pin plug
  • Dehumidifying Capacity: 3.0 L/h
  • Airflow - Indoor Unit (High): 15.9 m³/min
  • Indoor Unit Dimensions (HxWxD): 315 x 980 x 245 mm
  • Outdoor Unit Dimensions (HxWxD): 429 x 651 x 441 mm
  • Net Weight: Indoor unit 14 kg; Outdoor unit 34 kg
  • Piping Diameter: Liquid side ψ6.35 / 1/4"; Gas side ψ12.7 / 1/2"
  • Power Source: Indoor unit

Warranty Information

  • Full Unit Warranty: 1 Year
  • Compressor Warranty: 5 Years

 The product information above is for reference only, everything is subject to the brand's official website.

PANASONIC CS-HZ18BWA Air Conditioner Image 1 PANASONIC CS-HZ18BWA Air Conditioner Image 2 PANASONIC CS-HZ18BWA Air Conditioner Image 3


The product information above is for reference only; everything is subject to the brand's official website.

PANASONIC CS-HZ18BWA/CU-HZ18BWA 2HP Wi-Fi Inverter Window-Split Type Heat Pump Air-Conditioner Review

K. C. Leung 15/06/2025

屋企小朋友有鼻敏感,特登揀呢部有nanoeX功能嘅。用咗個幾月,小朋友打乞嗤真係少咗。部機好靜,變頻夠慳電,夏天長開都唔肉赤。BBE送貨安裝一條龍服務,好方便。

Mrs. Ho 01/07/2025

舊嗰部窗口機又嘈又食電,換咗呢部變頻分體式真係靜好多,瞓覺都安樂啲。一級能源標籤,希望下期電費單有驚喜。師傅安裝都好快手,整體滿意。

Mr. Mak 02/05/2025

The air-con itself is great, cools the room quickly. However, the initial Wi-Fi setup was a bit tricky and took a few tries to connect. For this price, I expected a smoother app experience.

Al***u 20/05/2025

The Wi-Fi control is a game changer. I can turn on the AC on my way home from work. The Panasonic Comfort Cloud app is quite user-friendly. BBE delivery was super fast, next day arrival.

Je*******m 05/03/2025

Perfect for my home office. It's quiet enough not to disturb my video calls. The stable temperature from the inverter helps with concentration. The self-clean feature is a big plus.

Mr. Kwok 18/06/2025

落單前有問過CS關於室外機尺寸問題,解答得好清晰。部機運作正常,夠凍夠靜,但個遙控器design有啲舊,好彩主要都係用app控制。

W. K. Lee 22/01/2025

今年冬天試用暖氣功能,估唔到咁舒服,又唔會好似暖風機咁乾。部機夠靜,製冷製暖都快,BBE送貨安裝都跟得好足。

Un******g 11/06/2025

安裝師傅好好人,好有耐性教我呢個老人家點用個遙控,讚!部機好靜,瞓覺安樂哂,對我嚟講Wi-Fi功能就冇乜用。

Gr*****m 28/06/2025

最怕冷氣機有陣霉味,呢部有乾燥防霉功能,熄機後會自己吹乾,感覺乾淨好多!👍 非常欣賞呢個design。

P. Chan 02/07/2025

A bit pricey, but the 5-year compressor warranty provides peace of mind. Hope it's durable and the energy savings are as good as claimed.

Robert B. 15/04/2025

The dehumidifier function is a godsend during spring. Much more effective than a standalone unit. Very satisfied with the purchase.

El**e 10/02/2025

Sleek and modern design. Looks much better than old bulky units and blends in well with my living room decor. ✨

Th**s 18/04/2025

Works as expected. Very powerful cooling and the unit is surprisingly quiet. A solid purchase.

Ci******w 29/12/2024

Bought this for the heating function. It warms up my bedroom much faster than a space heater.

Ah**i 29/05/2025

屋企有貓貓,用咗之後空氣清新咗好多,陣味都冇咁勁。nanoeX work! 👍

Installation Price

Split-type AC Standard Installation fee    
Site inspection $200    
HP Installation fee    
3/4HP $1650    
1HP $1650    
1.5HP $1750    
2HP $1950    
2.5HP $2600    
3HP $3000    
Inspection fee $100, if the installation is confirmed after inspection,will be refunded for installation fee. Please note that we can not fix the date & time for inspection, master will contact the customer directly to confirm the date.    
Standard installation include:
12ft Refrigerant pipe
Water pipe and electric wire
4pcs Shock absorber rubber
Standard installation does not include the following items:
Electricity supply or extension of electric wire
Extra wall opening and dismantling window frame
Cutting or removal for an extra-large or extra-thick glass
Decoration /Finishing work such as wall-painting
Delivery location which is no elevator service provide
   
Inverter or cool warm type AC need with extra control wire; it will be quoted in separate.    
HP Installation fee    
3/4HP ** $380    
       
 
 
 
Split-type AC Extra Fee list
Installation of indoor unit rack (aluminum) Per set $300    
Installation of window split type air-conditioner unit rack with concrete base more than 28" (W) X 20"(D) Per set $300    
Installation of window split type air-conditioner unit rack without concrete base or with base less than 28"(W) X 20"(D) Per set $500    
Outdoor air-conditioner frame (aluminum or China 202 stainless steel) Per set (3/4-2.5HP) $500    
Same as above Per set (3HP) $650    
Same as above 3HP or above Quotation    
Extra surface refrigerant pipe with white insulator and control wire 3/4-1.0 HP Per feet $70    
Same as above 1.5HP or above Per feet $80    
Control wire with PVC conduit Included 12 feet $200    
Control wire with PVC conduit(after the12 feets) Per feet $20    
Additional Drain Pipe Per feet $10    
Concrete Wall opening (non structure brick wall only)*Not included leakproof & repair hole Per Hole (less 4" thick) $200    
Curtain Wall opening (non structure brick wall only)*Not included leakproof & repair hole Per Hole (less 6" thick) $200    
Remove waterproofed material of wall hole for refrigerator pipe which is located outside the building (9" depth or above) Per Hole $200    
Extra refrigerant for the extra pipe(7 meters above) Per set $500    
Installation of stainless steel water tray for outdoor unit (Highly Recommended for heat pump model) Per set $550    
To install quiet clear protective strip Per set $150    
Removal and Reinstallation of the window for the outdoor unit installation Per window $150    
Normal glass covering ( 6mm thick)(Use normal glass frit: other glass frit may have additional charge ) Per feet $80    
Frosted or tea glass seal (6mm thick) (if other glass glue is required, another quotation will be charged) per square foot Per square foot $90    
Aluminum window flying edge Per side $150    
Replacement of socket (each) $120    
Replacement of plug (each) $60    
Outdoor unit power supply (per foot) $20    
Dismantling of old window machine and aluminum frame (iron window / iron frame is calculated separately) $100    
Dismantling of old split machine and removal (under safe conditions) $300    
Outdoor high-altitude work (from the ground upwards of two meters or more, or half-body stretched out of the wall and practical according to the site environment) $300    
Radiator installation height above ground exceeds 2 meters $300    
Opening mouth (wood board or plasterboard), excluding mouth door and restoration $250    
Dismantling and installation of external wall insulation cover (shrimp shell) (under safe conditions) Each(first 3 meters) $250, thereafter each meter $50    
Emergency stop system $200    
Waterproof knife system $200    
Digging and hiding the throat without including the mud and water closure (per foot) $200    
Pulling the wire system one by one, pulled out from the main power box (including 15 feet of wire and insurance system) $800    
Pulling the wire system one by one, including 10 feet of wire $550    
Electric wire per foot $20    
Outdoor power supply with PVC soft lamp throat and accessories (within 6 feet) $150    
Snow seed throat shell (per foot) $150    
The installation process of split unit is carried out in multiple steps $150    
Arranging scaffolding for customers (reference price) (the third-party insurance amount is 20 million, if the estate requires a larger insurance amount, additional charges will be made) Standard scaffolding (within 8 feet X 8 feet) $3800    
Additional dimensions / special scaffolding shapes / insurance plus name or address (short-term) Quote    
Safety workbench Quote    
Special installation Quote    
Moving old split unit up or down stairs (per set per floor) $30    
Discovery Bay, outlying islands, restricted areas, and remote areas charges every single $300    
Village entrance fee (if the car cannot reach and requires walking to the installation location and depending on the length of the road conditions) Each single (reference price) $120    
       
Remarks

a. 12 months warrant is provided for installation works.

The warranty includes:(I)Air-conditioner frame (II)Connection failure of refrigerants pipes

Maintenance service does not include the followings:

Scaffolding must be provided by clients

Problems caused by poor maintenance such as leaking of drain pipe due to improper and irregular maintenance

Clients will responsible for the decoration /finishing work for inspection or maintenance if the air-conditioner pipe is covered or decorated.

In event of discrepancy or inconsistency between the Chinese and the English version

Delivery
  • Delivery: $100 per item(Waived for products marked as "Included free delivery")
    a) Additional charge for Tung Chung, Ma Wan & Discovery Bay: $100 each job 
  • Additional Stair Charge for Delivery (Except village house will charge $50 for each level, All apartment or building will charge $50 for each 10 steps, below 5 steps free of charge)
    a) General appliances: $30 each
    b) Window type air conditioner: 3/4HP to 1HP $30 each, 1.5HP to 2.5HP $50 each, 3HP or above require discussion separately
    c) Split type air conditioner, refrigerator, washing machine: $50 each
  • d) Built-in oven , Built-in Steam oven,Chimney Type Hood: $50 each
  • Walking distance more than 100m : Extra fee
Installation Schedule
  • **Installation fee table above quote is the designated contractor responsible for BBE**
  • Such as by other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry
  • Hong Kong Island (Tue,Thu,Sat) Kowloon (Mon to Sat) N.T. (Mon to Sat)

Why us?

Why Choose BBE?

The trusted choice of over 100,000 Hong Kong families, dedicated to delivering excellence in quality and service.

🏬 Multiple HK Showrooms

Visit our flagship stores in Mong Kok, Causeway Bay, and Tuen Mun to experience over 1,000 appliances from Europe, the US, and Japan. Our consultants are ready to provide expert installation advice.

💰 Best Price Guarantee

Awarded store with nearly 30,000 authentic reviews. We guarantee transparent and competitive pricing.

💬 1-on-1 Live Support

Get instant professional support via WhatsApp. From spec comparisons to dimension queries and installation questions, our expert team provides immediate answers.

100% Genuine Products

No parallel imports! All appliances are official Hong Kong distributor stock, coming with at least a 1-year original manufacturer warranty and a 7-day defective replacement guarantee.

🏆 Award-Winning Reputation

Our service quality is recognized by the industry and top brands alike. We have been honored with the Towngas TGC Sales Gold Award and Daikin’s Diamond Dealer status, alongside prestigious partner and distributor awards from Gree, Carrier, and Philips Smart Lock.

🔒 Secure Shopping & Install

Our site uses SSL encryption and supports various e-payments. We offer one-stop professional delivery and installation services for a worry-free experience.