Included delivery fee
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GERMAN POOL DEN12 Instantaneous Water Heater(1-Phase Power Supply)

GERMAN POOL DEN12 Instantaneous Water Heater(1-Phase Power Supply)

(4.2) 5 reviews 500+ purchased

    FPS/Bank Transfer/Cash
  • HK$7,280
  • HK$4,820

Discounted price for other paymentsHK$4,969

Extend Product Warranty

Extends your appliance warranty for additional years after the original warranty period ends. Includes free on-site inspection, repair, and one-for-one replacement services. Learn More

1 year(s)
$ 358
2 year(s)
$ 488
3 year(s)
$ 718
No Extended Warranty

Country Of Origin: Germany | Size: 468 x 239 x 96 mm

The GERMAN POOL DEN12 Instantaneous Water Heater is a high-performance, single-phase water heating solution designed for immediate hot water supply. Manufactured in Germany with state-of-the-art technology, this model (DEN12) integrates an innovative IES® bare wire heating system for instant hot water and Twin Temperature Control TTC® for precise temperature regulation. Its MPS® feature allows for versatile power ratings, ranging from 8.1 kW to 12.5 kW, ensuring energy efficiency and adaptability for various household needs. The compact design and advanced features provide reliable and convenient hot water access.

Key Features

  • **Instant Hot Water:** Equipped with the innovative IES® bare wire heating system for immediate hot water availability.
  • **Precise Temperature Control:** Features Twin Temperature Control TTC® for accurate temperature regulation, adjustable from 20-60°C.
  • **Multi-Power Settings (MPS®):** Offers versatile power ratings (8.1-9.6 kW / 10.5-12.5 kW) to optimize energy consumption.
  • **User-Friendly Interface:** Incorporates a touch control LCD display with comprehensive monitoring functions for easy operation.
  • **Smart Connectivity (Optional):** Can be remotely controlled via a wireless console or Smart Control app (accessories sold separately).
  • **Enhanced Safety:** Includes IP25 Water Protection Class, Auto Safety Mechanisms, and a Child-Proof Setting.
  • **Flexible Installation:** Designed for easy and versatile installation with multiple tap outlets.
  • **Eco-Friendly:** Compatible with solar heating systems, promoting energy efficiency.
  • **Advanced Monitoring:** Offers multiple user settings and consumption monitoring capabilities.

Specifications

  • **Model:** DEN12
  • **Country of Origin:** Germany
  • **Power Supply:** 1-Phase
  • **Voltage:** 220-240 V
  • **Power (Rated Current):** 8.1-9.6 kW (8.8 kW) | 10.5-12.5 kW (11.5 kW)
  • **Electrical Current:**
    • 220 V: 37 A (8.1 kW) | 48 A (10.5 kW)
    • 230 V: 38 A (8.8 kW) | 50 A (11.5 kW)
    • 240 V: 40 A (9.6 kW) | 52 A (12.5 kW)
  • **Hot Water Flow Rate Per Minute*:** 4.5 L (8.8 kW) | 5.9 L (11.5 kW)
  • **Min-Max Flow Rate:** 1.5-5 L/min
  • **Temperature Adjustment Range:** 20-60°C
  • **Testing Pressure:** 10 Bar
  • **Required Cable Size:** ≥ 10 mm²
  • **Colour:** White
  • **Dimensions (H x W x D):** 468 x 239 x 96 mm
  • **Packing Dimensions (H x W x D):** 291 x 534 x 163 mm
  • **Net Weight (Filled with Water):** 4.2 kg
  • **Water Protection Class:** IP25
  • **VDE Approval / Class:** IP 25 / Class 1
  • **Other Certifications:** CCC, VDE/CE

* Temperature increase @ Δt=28K e.g. from 12 to 40°C.

Warranty & Important Notes

  • **Warranty Term:** 3 Years**
  • **Important Note on Water Pressure:** Under normal working conditions, incoming pressure should not exceed 0.6 MPa. If it exceeds this, a separate pressure control device is necessary. German Pool will not provide repair service until a pressure control device is installed for incoming water pressure exceeding 0.6 MPa.
  • Specifications are subject to change without prior notice. Please refer to the Instruction Manual for complete Warranty Information.

** Customers will enjoy a 3-year warranty on all parts, plus free on-site and parts replacement services in the first year.



The product information above is for reference only; everything is subject to the brand's official website.

GERMAN POOL DEN12 Instantaneous Water Heater(1-Phase Power Supply) Review

Ma********n 24/11/2024

It heats up quickly, convenient and practical! Quality is stable and it's quiet enough! A sensitive customer said it's very comfortable to use!

Br******i 27/10/2024

操作簡單,節能又快速!對家居裝修真係好有幫助!有時見有少少噪音,但快就快啦!

Fe*****u 08/11/2024

物超所值,安裝方便!今次買佢真係冇後悔!部份員工樂於助人,好耐心解答問題!

Er*******g 28/06/2024

耐用耐用,質量穩陣!雖然偶爾有少少故障,但售後服務好好,解決得迅速!

Lo******u 01/11/2024

好靚呀,價錢合理!服務態度好好呀!推薦呢個品牌!😊

Installation

 

 

*Water Heater Standard installation fee    
Site inspection(No return) Ask For Agent    
Instantaneous Water Heater Ask For Agent    
Shower Unit Storage Water Heater Ask For Agent    
Central System Storage Water Heater (8 gal or below) Ask For Agent    
Central System Storage Water Heater (10 gal or above) Ask For Agent    
Horizontal Installation charge Ask For Agent    
Uninstall and take away the old machine Ask For Agent    
*Instantaneous Water Heater Standard installation include:      
a.3ft power cord (Surface wiring)      
b.4ft white plastic coated copper pipe for hot and cold water      
*Shower Unit Storage Water Heater Standard installation include:      
a.10ft power cord (Surface wiring)      
b.4ft white plastic coated copper pipe for hot and cold water & 2 Copper pipe accessories      
*Central System Storage Water Heater Standard installation include:      
a.10ft power cord (Surface wiring)      
b. 3ft white plastic coated copper pipe for hot and cold water & 7 Copper pipe accessories      

 

     
*Water Heater extra fee(For reference only)    
White plastic coated copper pipe for hot and cold water   $30 / ft    
White plastic pipe with drain valve (below 8ft) $100    
Copper pipe accessories $30/ each    
Air Bleed valve $400    
Make a new water input $200    
Split the electricity from one socket(include the 10ft Power cord) $800    
Power cord extension $20 / ft    
Power cord extension(3-phase*4) $80 / ft    
Stairs fee $30 (10steps)    
Installation surcharge for Tung Chung / Ma Wan area $100    
Installation surcharge for Discovery Bay area $400    
REMARK      
*Other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry      
Standard power socket be provlded by customer      
If extra installation fee is not in the installation list,need to quote.      
Location of installation are decided by customer.Any re-location after installation shall be subjected to extra charge.      

 

 

Delivery
  • Delivery: $100 per item
    a) Additional charge for Tung Chung, Ma Wan & Discovery Bay: $100 each job 
  • Additional Stair Charge for Delivery (Except village house will charge $50 for each level, All apartment or building will charge $50 for each 10 steps, below 5 steps free of charge)
    a) General appliances: $30 each
    b) Window type air conditioner: 3/4HP to 1HP $30 each, 1.5HP to 2.5HP $50 each, 3HP or above require discussion separately
    c) Split type air conditioner, refrigerator, washing machine: $50 each
  • d) Built-in oven , Built-in Steam oven,Chimney Type Hood: $50 each
  • Walking distance more than 100m : Extra fee
 
Installation Schedule
  • **Installation fee table above quote is the designated contractor responsible for BBE**
  • *Such as by other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry
  • Hong Kong Island (Tue,Thu,Sat) Kowloon (Mon to Sat) N.T. (Mon to Sat)

 

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