1 / 3
Rasonic RWH-N12TF(T)-W 12L Instantaneous TG Gas Water Heater (Top-flue) (Cloudy White)
Product offers
4 offers
Spend $5,000 & save $50
Citi Exclusive | $150 Instant Off
X Pay Buy Now, Pay Later
Interest-Free Installments
The Rasonic RWH-N12TF(T)-W is a 12L smart energy-saving constant temperature instantaneous town gas water heater featuring a Cloud White finish and top-outlet design. This model holds a Grade 1 Energy Efficiency Label and is equipped with a Japanese CPU and ECO technology to ensure stable water temperatures and high energy efficiency.
Key Features
- ECO Energy-Saving Technology: Features a unique energy-saving mode that saves up to 40% energy, reducing costs and supporting environmental protection.
- Smart Constant Temperature Control: Equipped with a Japanese CPU to maintain water temperature fluctuations within ±1°C for a stable shower experience.
- Intelligent Burner Segmentation: Automatically adjusts the number of active burners based on inlet water temperature to improve combustion efficiency and reduce gas waste.
- DC Inverter Fan: A powerful fan system that resists up to level 8 strong winds, preventing exhaust backflow and ensuring air quality.
- Multiple Safety Protections: Includes 60-minute continuous combustion auto-off, dual monitoring solenoid valves, and anti-freeze protection.
- Core Component Upgrades: Optimized internal components significantly enhance operational stability and product durability.
Energy Label Information
- Energy Label Grade: 1
- Place Of Manufacture: China
- Gas Type: Town Gas
- Thermal Efficiency (100% Load): 91.3%
- Thermal Efficiency (50% Load): 93.3%
- Rated Heat Input: 26.0 kW
- Measured Heat Input: 25.7 kW
Product Specifications
- Model: RWH-N12TF(T)-W
- Product Type: Smart Energy-Saving Constant Temperature Instantaneous Town Gas Water Heater
- Color: Cloud White
- Exhaust Type: Top Outlet
- Hot Water Supply: 12 L/min
- Temperature Range: 35°C – 60°C
- Minimum Operating Water Pressure: 20 kPa
- Dimensions (H x W x D): 565 x 360 x 150 mm
- Net Weight: 13.5 kg
- Ignition Method: Continuous Pulse Ignition
- Electrical Specification: AC 220V ~ 50Hz (28W)
- Warranty: 3 Years
The product information above is for reference only; everything is subject to the brand's official website.
Popular Comparisons
Customer reviews
Write a reviewOverall rating
32 reviews
Showing 15 of 32 reviews
Mrs. Wong
屋企有老有嫩，最緊要係安全。呢部樂信熱水爐有60分鐘自動熄火，恆溫又做得好好，唔怕啲水會突然辣親小朋友。BBE送貨快，約師傅安裝都好順利，成個體驗唔錯。
Pe*****m
Purchased this for a rental flat. The key selling points for me were the multiple safety features like the 60-min auto shut-off and the 3-year warranty. Gives me peace of mind. A solid investment.
Ke*****o
新屋裝修，揀家電最緊要個design。呢部雲霧白真係好靚，同我哋個minimalist廁所好夾。用落恆溫好準，沖涼唔會再忽冷忽熱，個vibe即刻高級晒！✨
C. Y. Ma
Product itself is 5-star, very stable temperature. However, the third-party installer arranged by BBE was late by 2 hours, which was quite inconvenient. Just be aware of the scheduling.
Mr. Ho
買之前問過CS安裝問題，答得好詳細。用落發現個智能分段火排真係有用，夏天用好少火就夠熱，應該會慳到煤氣費。恆溫控制好stable。
Mr. Leung
Works as advertised. The constant temperature is very stable. Installation was arranged by BBE and went smoothly. Overall a solid and reliable product.
Ah**i
終於換走部舊機！呢部即熱真係即熱，唔使再等。而且點火靜好多，個直流變頻風機 good job! 沖涼體驗level up! 👍
Be******n
睇中佢個1級能源標籤同ECO mode，希望可以慳返啲煤氣費。恆溫功能ok，出水都夠快夠熱，CP值算高。
Ch******i
Super user-friendly controls, easy to set the exact temperature we want. The white colour is very clean and modern.
Eric
The ±1℃ temperature control is impressively accurate, thanks to the Japanese CPU. Very smart machine. ✨
Ah***u
舊嗰部一打風就死火，呢部個防風功能堅得，用落真係穩定好多，沖涼安心晒。
Gr*****m
Finally, no more surprise cold showers! The water temperature is super stable. A great purchase! 😊
Qu*******k
Very efficient and quiet. The 12L capacity is perfect for my family. BBE delivered the next day.
C. F. Ng
The unit is a bit louder than my old one when it ignites. Not a dealbreaker, but noticeable.
T. C. Mak
Bought this for my rental unit. BBE delivery was fast and the 3-year warranty is a big plus.
No reviews match this filter.
Write a review
Installation
Gas Water Heaters
Standard Installation Charges
| Item | Charge |
|---|---|
| Install gas water heater | HK$650 |
| Remove and dispose of old unit during installation | HK$100 |
| Site inspection (non-refundable; not available on Saturdays) | HK$200 |
| Standalone removal of gas water heater | HK$200 |
| Staircase fee (per floor) | HK$30 |
| Discovery Bay installation surcharge (per order) | HK$450 |
| Tung Chung installation surcharge (per order) | HK$100 |
| Park Island installation surcharge (per order) | HK$100 |
| Hong Kong Island installation surcharge (per order) | HK$50 |
Note: Standard installation includes gas hose, water pipe and electrical connections. Standard installation applies to residential customers only.
Delivery Charges
Basic Delivery
| Item | Charge |
|---|---|
| Delivery (per item) | HK$100 |
| Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery) | HK$100 |
| Carrying distance to delivery location exceeds 100 m | Additional charges apply |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
Staircase Handling
Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.
| Item | Charge |
|---|---|
| General appliances | HK$30 / item / floor |
| Window AC, 3/4 HP to 1 HP | HK$30 / item / floor |
| Window AC, 1.5 HP to 2.5 HP | HK$50 / item / floor |
| Window AC, 3 HP or above | To be discussed |
| Split AC, refrigerator, washing machine | HK$50 / item / floor |
| Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher | HK$50 / item / floor |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
General Notes
- The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
- Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
- A compliant power supply must be provided by the customer near the appliance.
- Items not listed in this fee schedule must be discussed with the technician.
- The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
- Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
- Delivery coverage excludes outlying islands, restricted areas and overseas locations.
- Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.
Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.
Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Mong KokCauseway BayTuen Mun
100% Official StockNo parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong authorised distributors. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
Real Customer Service · Dedicated Follow-upOrder confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp or phone call.
1-to-1 Expert ConsultationInstant support · Professional answers
Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
Award-WinningRecognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
Safe Shopping · Professional InstallationOne-stop service · More peace of mind
Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.
RASONIC 樂信RWH-N12TF(T)-W Related Products
Rasonic RWH-N12RF(T)-W 12L Instantaneous TG Gas Water Heater (Back-flue) (Cloudy White)
The Rasoni..
HK$4,980 HK$3,839
Rasonic RWH-N10RF(T)-W 10L Instantaneous TG Gas Water Heater (Back-flue) (Cloudy White)
The Rasoni..
HK$4,580 HK$3,469
Rasonic RWH-N12RF(T)-B 12L Instantaneous TG Gas Water Heater (Back-flue) (Black Matte)
The Rasoni..
HK$4,980 HK$3,839
