HIBACHI HY-10TWN 10L Towngas Water Heater Back Flue
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HIBACHI HY-10TWN is a 10L rear flue smart constant temperature water heater designed for Town Gas users, featuring Grade 1 energy efficiency and multiple safety certifications for a stable and efficient hot water supply.
Key Features and Functions
- Smart Constant Temperature: Automatically adjusts firepower to precisely control water temperature, ensuring a consistent shower experience.
- Multiple Safety Protections: Built-in protections for accidental flameout, overheating, anti-backwind, and flue blockage, certified with the EMSD GU mark.
- Ultra-Low Water Pressure Start: Requires a minimum starting pressure of only 0.02MPa, suitable for various residential floors.
- Flexible Connection: Capable of connecting to multiple outlets including bathroom and kitchen to meet all household needs.
- High-Efficiency Heating: Rated heat input of 22kW allows for rapid heating while effectively saving energy.
Product Specifications
- Model: HY-10TWN
- Gas Type: Town Gas
- Exhaust Type: Balanced Forced Exhaust (Rear Flue)
- Hot Water Flow Rate: 10L/min (at 25°C temperature rise)
- Rated Heat Input: 22 kW
- Rated Input Power: 40W
- Voltage: 220V~50Hz
- Minimum Starting Water Pressure: 0.02MPa
- Ignition Method: Water-controlled automatic continuous pulse ignition
- Waterproof Rating: IPX4
- Dimensions (W x D x H): 340 x 166 x 525 mm
- Net Weight: 14 kg
Energy Label Information
- Energy Label Grade: 1
- Place Of Manufacture: China
- Gas Type: Town Gas
- Thermal Efficiency (%) at 100% Load Condition: 95.7
- Thermal Efficiency (%) at 50% Load Condition: 94.9
- Rated Heat Input (kW): 22.0
- Measured Heat input (kW): 20.7
Warranty Information
This product includes a 1-year warranty on parts and a 5-year on-site inspection service (excluding parts replacement). Additional labor costs apply for inspection, transportation, installation, and removal.
The product information above is for reference only; everything is subject to the brand's official website.
HIBACHI HY-10TWN 10L Towngas Water Heater Back Flue Review
Installation
Gas Water Heaters
Standard Installation Charges
| Item | Charge |
|---|---|
| Install gas water heater | HK$650 |
| Remove and dispose of old unit during installation | HK$100 |
| Site inspection (non-refundable; not available on Saturdays) | HK$200 |
| Standalone removal of gas water heater | HK$200 |
| Staircase fee (per floor) | HK$30 |
| Discovery Bay installation surcharge (per order) | HK$450 |
| Tung Chung installation surcharge (per order) | HK$100 |
| Park Island installation surcharge (per order) | HK$100 |
| Hong Kong Island installation surcharge (per order) | HK$50 |
Note: Standard installation includes gas hose, water pipe and electrical connections. Standard installation applies to residential customers only.
Delivery Charges
Basic Delivery
| Item | Charge |
|---|---|
| Delivery (per item) | HK$100 |
| Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery) | HK$100 |
| Carrying distance to delivery location exceeds 100 m | Additional charges apply |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
Staircase Handling
Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.
| Item | Charge |
|---|---|
| General appliances | HK$30 / item / floor |
| Window AC, 3/4 HP to 1 HP | HK$30 / item / floor |
| Window AC, 1.5 HP to 2.5 HP | HK$50 / item / floor |
| Window AC, 3 HP or above | To be discussed |
| Split AC, refrigerator, washing machine | HK$50 / item / floor |
| Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher | HK$50 / item / floor |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
General Notes
- The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
- Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
- A compliant power supply must be provided by the customer near the appliance.
- Items not listed in this fee schedule must be discussed with the technician.
- The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
- Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
- Delivery coverage excludes outlying islands, restricted areas and overseas locations.
- Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.
Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.
Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Real Customer Service · Dedicated Follow-up
Order confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp anytime.
1-to-1 Expert Consultation
Instant support · Professional answers
Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
100% Official Stock
No parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
Award-Winning
Recognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
Safe Shopping · Professional Installation
One-stop service · More peace of mind
Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.
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