Included delivery fee
✅ Authorized Good
-34%
GERMAN POOL DEN Instantaneous Water Heater(3-Phase Power Supply)

GERMAN POOL DEN Instantaneous Water Heater(3-Phase Power Supply)

(3.8) 5 reviews 500+ purchased

    FPS/Bank Transfer/Cash
  • HK$7,880
  • HK$5,082

Discounted price for other paymentsHK$5,239

Extend Product Warranty

Extends your appliance warranty for additional years after the original warranty period ends. Includes free on-site inspection, repair, and one-for-one replacement services. Learn More

1 year(s)
$ 358
2 year(s)
$ 488
3 year(s)
$ 718
No Extended Warranty

Causeway Bay Store On Display
C&D 15/F Chinaweal Centre, 414-424 Jaffe Road, Causeway Bay
Mong Kong Flagship Store
G/F & 1/F, 407&409 Shanghai Street, Mong Kok, Kowloon
Tuen Mun Store
Flt 2209 - 2210, Parklane Square, 2 Tuen Hi Road, Tuen Mun
Mong Kok Store (Reclamation Street)
22/F, Island Centre, 470 Reclamation Street, Mong Kok

Country Of Origin: Germany | Size: 468 x 239 x 96 | Warranty Period: 3 year

The GERMAN POOL DEN Instantaneous Water Heater is a high-performance, energy-efficient solution for on-demand hot water, designed to operate with a 3-Phase power supply. Manufactured in Germany, this advanced appliance (H 468 x W 239 x D 96 mm) integrates cutting-edge technology for superior comfort and reliability. Featuring an innovative IES® bare wire heating system, the DEN model delivers hot water instantly, offering power settings ranging from 18 kW to 27 kW to suit diverse household needs. Its precise temperature control and robust design ensure consistent performance and durability for modern living.

Key Features & Benefits

  • German Engineering: Manufactured in Germany with state-of-the-art technology, ensuring premium quality and performance.
  • Instant Hot Water: Utilizes an innovative IES® bare wire heating system to provide hot water instantaneously, eliminating waiting times.
  • Precise Temperature Control: Twin Temperature Control TTC® technology offers accurate temperature regulation for your comfort.
  • Versatile Power Settings: MPS® function allows for setting at various power ratings (18 kW, 21 kW, 24 kW, 27 kW) to optimize energy consumption.
  • Intuitive Touch Control: Features a user-friendly touch control LCD display with comprehensive monitoring functions for easy operation.
  • Flexible Installation: Designed for easy and versatile installation, supporting multiple tap outlets.

Smart Functions & Safety

  • Multiple User Settings: Create and save up to 8 individual user profiles with personalized water temperature preferences.
  • Consumption Monitoring: Track water and electricity consumption to optimize cost efficiency, ideal for conscious consumers.
  • Energy Efficient Eco Mode: Limits water outlet temperatures to an energy-efficient value, maximizing savings on water and electricity.
  • Automatic Optimized Actuator: Combined with an electronic water stop function, ensures safety and simplifies tub filling.
  • IP25 Water Protection: Effectively guards against direct water splashing, making it perfectly safe for installation within shower areas.
  • Child-Proof Setting: Limiting the maximum outlet temperature helps prevent accidental scalding, ensuring a safer environment.
  • Solar System Compatible: Can accept inlet temperatures up to 70 °C, allowing seamless integration with supplementary heating systems like solar setups.

Technical Specifications

  • Model: DEN
  • Voltage: 380-415 V (for 18 kW, 21 kW, 24 kW options) | 400 V (for 27 kW option)
  • Power Settings: 18 kW | 21 kW | 24 kW | 27 kW (selectable)
  • Maximum Power Output: 16.2-19.4 kW (18 kW setting) | 19.0-22.6 kW (21 kW setting) | 21.6-25.8 kW (24 kW setting) | 24.4-27.0 kW (27 kW setting)
  • Colour: White
  • Dimensions (H x W x D): 468 x 239 x 96 mm
  • Electrical Current: 25-27 A (18 kW) | 29-30 A (21 kW) | 33-36 A (24 kW) | 37-39 A (27 kW)
  • Power Supply: 3 Phase
  • Hot Water Flow Rate Per Minute*: 9.2 L (18 kW) | 10.7 L (21 kW) | 12.3 L (24 kW) | 13.8 L (27 kW) (*Temperature increase @ Δt=28K e.g. from 12 to 40°C.)
  • Min-Max Flow Rate: 1.5 L/min – automatic
  • Required Cable Size: 4 mm² (18 kW, 21 kW) | 6 mm² (24 kW, 27 kW)
  • Net Weight (Filled with Water): 4.5 kg
  • Temperature Adjustment Range: 20-60°C [Thermal Treatment: 70°C]
  • Testing Pressure: 10 Bar
  • Certifications: VDE Approval / Class IP25, CCC, VDE/CE
  • Country of Origin: Germany

Warranty & Important Information

This appliance comes with a 3-year warranty**. Customers will enjoy a 3-year warranty on all parts, plus free on-site and parts replacement services in the first year.

Please note that remote control with wireless console or Smart Control app are sold separately.

Under normal working conditions, incoming pressure should not exceed 0.6 MPa. If it does, a separate pressure control device is necessary. German Pool will not provide any repair service when incoming water pressure exceeds 0.6 MPa until a pressure control device is properly installed.

Specifications are subject to change without prior notice. Please refer to the Instruction Manual for complete warranty information and operational guidelines.



The product information above is for reference only; everything is subject to the brand's official website.

GERMAN POOL DEN Instantaneous Water Heater(3-Phase Power Supply) Review

Ad***n 31/01/2025

German-made water heaters are very durable and long-lasting, no worries!

De*******i 30/06/2024

呢隻熱水爐好易安裝㗎,啱哋裝修返屋企㗎!🔧🏠

Fr****a 15/09/2024

成日斷線㗎,真係唔鍾意呢隻電熱水爐。😒

Ti*******u 03/12/2024

喺家用熱水爐度,GERMAN POOL 真係一流㗎

Vi******u 11/06/2024

可以即刻有熱水,好方便㗎!💦

Installation

 

 

*Water Heater Standard installation fee    
Site inspection(No return) Ask For Agent    
Instantaneous Water Heater Ask For Agent    
Shower Unit Storage Water Heater Ask For Agent    
Central System Storage Water Heater (8 gal or below) Ask For Agent    
Central System Storage Water Heater (10 gal or above) Ask For Agent    
Horizontal Installation charge Ask For Agent    
Uninstall and take away the old machine Ask For Agent    
*Instantaneous Water Heater Standard installation include:      
a.3ft power cord (Surface wiring)      
b.4ft white plastic coated copper pipe for hot and cold water      
*Shower Unit Storage Water Heater Standard installation include:      
a.10ft power cord (Surface wiring)      
b.4ft white plastic coated copper pipe for hot and cold water & 2 Copper pipe accessories      
*Central System Storage Water Heater Standard installation include:      
a.10ft power cord (Surface wiring)      
b. 3ft white plastic coated copper pipe for hot and cold water & 7 Copper pipe accessories      

 

     
*Water Heater extra fee(For reference only)    
White plastic coated copper pipe for hot and cold water   $30 / ft    
White plastic pipe with drain valve (below 8ft) $100    
Copper pipe accessories $30/ each    
Air Bleed valve $400    
Make a new water input $200    
Split the electricity from one socket(include the 10ft Power cord) $800    
Power cord extension $20 / ft    
Power cord extension(3-phase*4) $80 / ft    
Stairs fee $30 (10steps)    
Installation surcharge for Tung Chung / Ma Wan area $100    
Installation surcharge for Discovery Bay area $400    
REMARK      
*Other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry      
Standard power socket be provlded by customer      
If extra installation fee is not in the installation list,need to quote.      
Location of installation are decided by customer.Any re-location after installation shall be subjected to extra charge.      

 

 

Delivery
  • Delivery: $100 per item
    a) Additional charge for Tung Chung, Ma Wan & Discovery Bay: $100 each job 
  • Additional Stair Charge for Delivery (Except village house will charge $50 for each level, All apartment or building will charge $50 for each 10 steps, below 5 steps free of charge)
    a) General appliances: $30 each
    b) Window type air conditioner: 3/4HP to 1HP $30 each, 1.5HP to 2.5HP $50 each, 3HP or above require discussion separately
    c) Split type air conditioner, refrigerator, washing machine: $50 each
  • d) Built-in oven , Built-in Steam oven,Chimney Type Hood: $50 each
  • Walking distance more than 100m : Extra fee
 
Installation Schedule
  • **Installation fee table above quote is the designated contractor responsible for BBE**
  • *Such as by other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry
  • Hong Kong Island (Tue,Thu,Sat) Kowloon (Mon to Sat) N.T. (Mon to Sat)

 

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