Siemens DE18401
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The Siemens DE18401 is a highly efficient electronic instantaneous water heater designed for reliable and consistent hot water supply. Operating at an electrical connection of 400 V and providing 18 kW of power, this unit delivers hot water at a rate of 9.9 litres per minute at 38 °C. Its advanced electronic control ensures precise temperature regulation and energy efficiency, making it an ideal solution for modern households seeking comfort and reduced utility costs.
Key Features
- High Efficiency: Electronic control provides precise temperature selection and maintains efficiency, saving up to 20% energy and water compared to hydraulic continuous-flow water heaters.
- CLICKFIX plus Assembly Technology: Designed for rapid and hassle-free installation, saving significant time and effort during setup.
- Advanced Safety: Features an integrated electronic security concept with air bubble recognition for enhanced operational safety.
- User-Friendly Design: The back plate and heating block can be separated using a simple handle, facilitating easier assembly and maintenance.
- Flexible Installation: Equipped with flexible connection pipes for straightforward integration into existing water mains.
- Low Pressure Activation: Operates efficiently with a low switch-on pressure of just 0.25 bar.
- Durable Construction: Boasts a splash-proof standard of IP25, ensuring durability and protection against water splashes.
- Precise Temperature Selection: Allows for accurate temperature settings, often with an intuitive dial or pre-set buttons for common temperatures.
- LCD Display: Many models feature an LCD display for clear indication of temperature and operational status.
Technical Specifications
- Electrical Connection: 400 V, 18 kW
- Hot Water Rating (38 °C): 9.9 litres per minute
- Hot Water Rating (60 °C): 5.4 litres per minute
- Minimum Switch-On Pressure: 0.25 bar
- Protection Class: IP25 (Splash-proof)
- Dimensions (H x W x D): 47.2 x 23.6 x 12.4 cm
The product information above is for reference only; everything is subject to the brand's official website.
Siemens DE18401 Review
Installation
Electric Water Heaters
Standard Installation
| Item | Charge |
|---|---|
| Site inspection (non-refundable) | Installed by agent; charges apply separately |
| Instant type (three-phase or single-phase) | Installed by agent; charges apply separately |
| Shower type | Installed by agent; charges apply separately |
| Pressure type, 6.5 gallons or below | Installed by agent; charges apply separately |
| Pressure type, 10 gallons or above | Installed by agent; charges apply separately |
| Horizontal type | Installed by agent; charges apply separately |
| Remove and dispose of old unit | Installed by agent; charges apply separately |
Standard Installation Scope
| Type | Included |
|---|---|
| Instant type | Includes 3 ft exposed wiring Includes 4 ft plastic-coated hot/cold copper pipe |
| Shower type | Includes 10 ft exposed electrical cable Includes 4 ft plastic-coated hot/cold copper pipe and 2 fittings |
| Pressure type | Includes 10 ft exposed electrical cable Includes 3 ft plastic-coated hot/cold water pipe and 7 fittings |
Electric Water Heater Additional Installation Charges (For Reference Only)
| Item | Charge |
|---|---|
| Plastic-coated hot/cold copper pipe (per ft) | HK$30 |
| White discharge-valve copper pipe (within 8 ft) | HK$100 |
| Copper pipe fitting (each) | HK$30 |
| Pressure reducing valve | HK$400 |
| Add tee water connection if no water inlet is available | HK$200 |
| Install one electrical point (includes 15 ft cable and circuit breaker) | HK$800 |
| Install branched electrical point (includes 10 ft cable) | HK$250 |
| Extend power cable (per ft) | HK$20 |
| Extend power cable (three-phase ×4, per ft) | HK$80 |
| Staircase handling (per floor per item) | HK$30 |
| Tung Chung and Ma Wan installation surcharge (per order) | HK$100 |
| Discovery Bay installation surcharge (per order): 3 units or fewer | HK$300 |
| Discovery Bay installation surcharge (per order): more than 3 units | HK$600 |
Delivery Charges
Basic Delivery
| Item | Charge |
|---|---|
| Delivery (per item) | HK$100 |
| Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery) | HK$100 |
| Carrying distance to delivery location exceeds 100 m | Additional charges apply |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
Staircase Handling
Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.
| Item | Charge |
|---|---|
| General appliances | HK$30 / item / floor |
| Window AC, 3/4 HP to 1 HP | HK$30 / item / floor |
| Window AC, 1.5 HP to 2.5 HP | HK$50 / item / floor |
| Window AC, 3 HP or above | To be discussed |
| Split AC, refrigerator, washing machine | HK$50 / item / floor |
| Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher | HK$50 / item / floor |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
General Notes
- The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
- Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
- A compliant power supply must be provided by the customer near the appliance.
- Items not listed in this fee schedule must be discussed with the technician.
- The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
- Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
- Delivery coverage excludes outlying islands, restricted areas and overseas locations.
- Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.
Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.
Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Real Customer Service · Dedicated Follow-up
Order confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp or phone call.
1-to-1 Expert Consultation
Instant support · Professional answers
Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
100% Official Stock
No parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
Award-Winning
Recognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
Safe Shopping · Professional Installation
One-stop service · More peace of mind
Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.
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