included deilivery fee
✅ Authorized Good
-60%
Carrier 42/38QHE012VS 1.5HP QHE Series Inverter Heat Pump Wall Mounted Type Split Air Conditioner (42QHE012VS/38QHE012VS)

Carrier 42/38QHE012VS 1.5HP QHE Series Inverter Heat Pump Wall Mounted Type Split Air Conditioner (42QHE012VS/38QHE012VS)

(4.65) 17 reviews 100+ purchased Gift Points $18

    FPS/Bank Transfer/Cash
  • HK$9,480
  • HK$3,675

Discounted price for other payments HK$3,789

Extend Product Warranty

Extends your appliance warranty for additional years after the original warranty period ends. Includes free on-site inspection, repair, and one-for-one replacement services. Learn More

+1 year(s)
$ 235
+2 year(s)
$ 461
+3 year(s)
$ 590
No Extended Warranty

Size Indoor Unit: 795 x 295 x 225 mm
Outdoor Unit: 805 x 554 x 330 mm
Warranty Period 2 Year Energy Label Level 1 Motor/Compressor Warranty Period 3 Year EMSD Info

The Carrier 42/38QHE012VS is a 1.5HP QHE Series Full DC Inverter Heat & Cool Wall-Mounted Split Type Air Conditioner. Delivering 12,000 BTU/h cooling and 13,200 BTU/h heating capacity, it utilizes Full DC Inverter technology and R32 refrigerant. Certified with a Grade 1 Energy Label, it provides a high-efficiency and eco-friendly solution for year-round indoor comfort.

Key Features

  • Full DC Inverter Technology: Reaches preset temperatures rapidly with outstanding energy efficiency.
  • Multiple Air Purification: Equipped with 4-in-1 cold catalyst, active carbon, silver ion filters, and active ion sterilization for cleaner air.
  • Rapid Cooling: Features High Power mode for immediate cooling response.
  • Independent Dehumidification: Effectively removes excess moisture, ideal for humid environments.
  • Wide Angle Airflow: Up-down and left-right swing system ensures even air distribution.
  • X-ECO Mode: Intelligent operation adjustments for superior energy saving performance.
  • My Mode: Saves your preferred operation settings for one-touch restoration.
  • Double Rust Protection: Anti-rust coatings on the evaporator, condenser, and outer casing enhance durability.
  • Mobile WiFi Control: Control modes and temperatures anywhere via a dedicated smartphone app.
  • Active Clean Anti-Mold: Removes moisture from the evaporator to prevent mold growth.
  • Follow Me Smart Control: Remote sensor detects ambient temperature to optimize local comfort.
  • Silence Mode: Operates at low fan speeds and frequencies for a quiet sleeping environment.
  • Easy Clean Design: Features washable filters and a detachable panel for easy maintenance.
  • 24-Hour Timer: Conveniently schedule on/off times to match your routine.
  • Auto Restart: Automatically restores previous settings after a power interruption.
  • Louver Angle Memory: Automatically remembers the louver position from the last session.

Energy Label Information

  • Energy Label Grade: 1
  • Category: 4
  • Refrigerant: R410A
  • Annual Energy Consumption Cooling (kWh): 388
  • Rated Power Consumption Cooling (kW): 1.080
  • Rated Cooling Capacity (kW): 3.460
  • Cooling Capacity (kW): 3.51
  • Cooling Seasonal Performance Factor (CSPF): 4.5068
  • Inverter: Y

Technical Specifications

  • Indoor Unit Model: 42QHE012VS
  • Outdoor Unit Model: 38QHE012VS
  • Cooling Capacity: 12,000 BTU/h
  • Heating Capacity: 13,200 BTU/h
  • Power Supply: 220 – 240 V / 1 Ph / 50 Hz
  • Power Consumption: Cooling 890 W / Heating 940 W
  • Operating Current: Cooling 3.90 A / Heating 4.4 A
  • Airflow Volume (High): 560 m3/h
  • Dimensions (WxHxD) (Indoor): 795 x 295 x 225 mm
  • Dimensions (WxHxD) (Outdoor): 805 x 554 x 330 mm
  • Net Weight: Indoor 10.2 kg / Outdoor 28.4 kg
  • Liquid Pipe Diameter: 6.35 mm (1/4'')
  • Gas Pipe Diameter: 9.52 mm (3/8'')
  • Max Piping Length: 25 m
  • Max Piping Height Difference: 10 m
  • Power Source: Outdoor Unit
  • Plug: Not included
  • Refrigerant: R32
  • Energy Label: Grade 1

Warranty

  • 2-year full warranty and 3-year compressor warranty (effective from June 1, 2025)


The product information above is for reference only; everything is subject to the brand's official website.

Carrier 42/38QHE012VS 1.5HP QHE Series Inverter Heat Pump Wall Mounted Type Split Air Conditioner (42QHE012VS/38QHE012VS) Review

K. Y. Tse 19/01/2026

Just renovated my apartment and chose this model. The BBE team coordinated the delivery perfectly with my contractor. The heating function is a game-changer for HK winters. It’s super quiet and the Grade 1 energy label is a big plus for long-term savings. A solid investment.

Ms. Chiu 22/01/2026

The independent dehumidifying function is a lifesaver for 'hui nan tian'! Works way better than my old dehumidifier. BBE customer service was helpful answering my questions before purchase. 😊

Ah**i 17/11/2025

舊嗰部窗口機又嘈又食電,終於換咗。揀開利呢部變頻希望可以慳返啲電費。製冷係快嘅,不過部機價錢有啲貴,希望條數圍得返啦。

Mrs. Leung 21/02/2026

仔仔有鼻敏感,特登揀呢部有空氣淨化功能嘅。用咗一排,感覺房入面啲空氣真係清新咗,佢打乞嗤都少咗。送貨準時,整體滿意。

Je********n 11/10/2025

Excellent for the bedroom. The 'Silence' mode is incredibly quiet. I can finally sleep through the night. Highly recommended.

T. C. Ng 14/10/2025

Cooling is strong, no complaints. The remote feels a bit flimsy for the price. But the machine itself is solid.

Iv****m 24/11/2025

WiFi app control is sick! Can turn it on before I get home. Super convenient. Next-day delivery too. 👍

Mr. Wong 31/10/2025

夠凍,夠靜,遙控啲字夠大,好用。

Sh********g 14/07/2025

Air clean a big plus! ✨

Si****g 29/09/2025

抽濕好勁潮濕Bye💨

Pe******g 09/04/2025

變頻真係夠慳電

Ch*******g 06/04/2025

Good delivery service

Ah**t 10/10/2025

靜過龍喎訓得好

Ca******e 22/06/2025

WiFi遙控超方便

Ju******m 29/12/2025

Durable good for HK

Installation Price

Split-type AC Standard Installation fee    
Site inspection $200    
HP Installation fee    
3/4HP $1650    
1HP $1650    
1.5HP $1750    
2HP $1950    
2.5HP $2600    
3HP $3000    
Inspection fee $100, if the installation is confirmed after inspection,will be refunded for installation fee. Please note that we can not fix the date & time for inspection, master will contact the customer directly to confirm the date.    
Standard installation include:
12ft Refrigerant pipe
Water pipe and electric wire
4pcs Shock absorber rubber
Standard installation does not include the following items:
Electricity supply or extension of electric wire
Extra wall opening and dismantling window frame
Cutting or removal for an extra-large or extra-thick glass
Decoration /Finishing work such as wall-painting
Delivery location which is no elevator service provide
   
Inverter or cool warm type AC need with extra control wire; it will be quoted in separate.    
HP Installation fee    
3/4HP ** $380    
       
 
 
 
Split-type AC Extra Fee list
Installation of indoor unit rack (aluminum) Per set $300    
Installation of window split type air-conditioner unit rack with concrete base more than 28" (W) X 20"(D) Per set $300    
Installation of window split type air-conditioner unit rack without concrete base or with base less than 28"(W) X 20"(D) Per set $500    
Outdoor air-conditioner frame (aluminum or China 202 stainless steel) Per set (3/4-2.5HP) $500    
Same as above Per set (3HP) $650    
Same as above 3HP or above Quotation    
Extra surface refrigerant pipe with white insulator and control wire 3/4-1.0 HP Per feet $70    
Same as above 1.5HP or above Per feet $80    
Control wire with PVC conduit Included 12 feet $200    
Control wire with PVC conduit(after the12 feets) Per feet $20    
Additional Drain Pipe Per feet $10    
Concrete Wall opening (non structure brick wall only)*Not included leakproof & repair hole Per Hole (less 4" thick) $200    
Curtain Wall opening (non structure brick wall only)*Not included leakproof & repair hole Per Hole (less 6" thick) $200    
Remove waterproofed material of wall hole for refrigerator pipe which is located outside the building (9" depth or above) Per Hole $200    
Extra refrigerant for the extra pipe(7 meters above) Per set $500    
Installation of stainless steel water tray for outdoor unit (Highly Recommended for heat pump model) Per set $550    
To install quiet clear protective strip Per set $150    
Removal and Reinstallation of the window for the outdoor unit installation Per window $150    
Normal glass covering ( 6mm thick)(Use normal glass frit: other glass frit may have additional charge ) Per feet $80    
Frosted or tea glass seal (6mm thick) (if other glass glue is required, another quotation will be charged) per square foot Per square foot $90    
Aluminum window flying edge Per side $150    
Replacement of socket (each) $120    
Replacement of plug (each) $60    
Outdoor unit power supply (per foot) $20    
Dismantling of old window machine and aluminum frame (iron window / iron frame is calculated separately) $100    
Dismantling of old split machine and removal (under safe conditions) $300    
Outdoor high-altitude work (from the ground upwards of two meters or more, or half-body stretched out of the wall and practical according to the site environment) $300    
Radiator installation height above ground exceeds 2 meters $300    
Opening mouth (wood board or plasterboard), excluding mouth door and restoration $250    
Dismantling and installation of external wall insulation cover (shrimp shell) (under safe conditions) Each(first 3 meters) $250, thereafter each meter $50    
Emergency stop system $200    
Waterproof knife system $200    
Digging and hiding the throat without including the mud and water closure (per foot) $200    
Pulling the wire system one by one, pulled out from the main power box (including 15 feet of wire and insurance system) $800    
Pulling the wire system one by one, including 10 feet of wire $550    
Electric wire per foot $20    
Outdoor power supply with PVC soft lamp throat and accessories (within 6 feet) $150    
Snow seed throat shell (per foot) $150    
The installation process of split unit is carried out in multiple steps $150    
Arranging scaffolding for customers (reference price) (the third-party insurance amount is 20 million, if the estate requires a larger insurance amount, additional charges will be made) Standard scaffolding (within 8 feet X 8 feet) $3800    
Additional dimensions / special scaffolding shapes / insurance plus name or address (short-term) Quote    
Safety workbench Quote    
Special installation Quote    
Moving old split unit up or down stairs (per set per floor) $30    
Discovery Bay, outlying islands, restricted areas, and remote areas charges every single $300    
Village entrance fee (if the car cannot reach and requires walking to the installation location and depending on the length of the road conditions) Each single (reference price) $120    
       
Remarks

a. 12 months warrant is provided for installation works.

The warranty includes:(I)Air-conditioner frame (II)Connection failure of refrigerants pipes

Maintenance service does not include the followings:

Scaffolding must be provided by clients

Problems caused by poor maintenance such as leaking of drain pipe due to improper and irregular maintenance

Clients will responsible for the decoration /finishing work for inspection or maintenance if the air-conditioner pipe is covered or decorated.

In event of discrepancy or inconsistency between the Chinese and the English version

Delivery
  • Delivery: $100 per item(Waived for products marked as "Included free delivery")
    a) Additional charge for Tung Chung, Ma Wan & Discovery Bay: $100 each job 
  • Additional Stair Charge for Delivery (Except village house will charge $50 for each level, All apartment or building will charge $50 for each 10 steps, below 5 steps free of charge)
    a) General appliances: $30 each
    b) Window type air conditioner: 3/4HP to 1HP $30 each, 1.5HP to 2.5HP $50 each, 3HP or above require discussion separately
    c) Split type air conditioner, refrigerator, washing machine: $50 each
  • d) Built-in oven , Built-in Steam oven,Chimney Type Hood: $50 each
  • Walking distance more than 100m : Extra fee
Installation Schedule
  • **Installation fee table above quote is the designated contractor responsible for BBE**
  • Such as by other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry
  • Hong Kong Island (Tue,Thu,Sat) Kowloon (Mon to Sat) N.T. (Mon to Sat)

Why us?

Why Choose BBE?

The trusted choice of over 100,000 Hong Kong families, dedicated to delivering excellence in quality and service.

🏬 Multiple HK Showrooms

Visit our flagship stores in Mong Kok, Causeway Bay, and Tuen Mun to experience over 1,000 appliances from Europe, the US, and Japan. Our consultants are ready to provide expert installation advice.

💰 Best Price Guarantee

Awarded store with nearly 30,000 authentic reviews. We guarantee transparent and competitive pricing.

💬 1-on-1 Live Support

Get instant professional support via WhatsApp. From spec comparisons to dimension queries and installation questions, our expert team provides immediate answers.

100% Genuine Products

No parallel imports! All appliances are official Hong Kong distributor stock, coming with at least a 1-year original manufacturer warranty and a 7-day defective replacement guarantee.

🏆 Award-Winning Reputation

Our service quality is recognized by the industry and top brands alike. We have been honored with the Towngas TGC Sales Gold Award and Daikin’s Diamond Dealer status, alongside prestigious partner and distributor awards from Gree, Carrier, and Philips Smart Lock.

🔒 Secure Shopping & Install

Our site uses SSL encryption and supports various e-payments. We offer one-stop professional delivery and installation services for a worry-free experience.

Gift Points

×

Earn 18 points for buying this product, which can be used as $18 at your next purchase.

Know More