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Pacific PW-U38 38 Litres Central System Storage Water Heater

Pacific PW-U38 38 Litres Central System Storage Water Heater

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Discontinued. Ask us about the latest replacement models to secure your full warranty coverage

FPS/Bank Transfer/Cash

$3,580
HK$2,503

Discounted price for other payments HK$2,580

Extend Product Warranty Best Value

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+1 year(s)

$258

+2 year(s)

$358

+3 year(s)

$528

No Extended Warranty

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The Pacific PW-U38 38 Litres Central System Storage Water Heater is a high-performance appliance designed to deliver reliable hot water supply for residential applications. Featuring a robust 3kW heating element and a generous 38-litre (approximately 10-gallon) capacity, this storage water heater ensures efficient and consistent hot water availability. Its compact square design, with dimensions of W350 x H640 x D320 mm, allows for flexible installation in various spaces, providing the convenience of a central hot water system.

Product Overview

The Pacific PW-U38 is engineered for convenience and efficiency, serving multiple hot water outlets simultaneously. Ideal for modern households, this central system water heater can supply hot water to bathtubs, washbasins, kitchen sinks, and washing machines, making it a versatile solution for all your hot water needs. Its preset and adjustable temperature settings provide user flexibility while maintaining optimal performance.

Key Features

Central System Design: Provides hot water to multiple points, including bathrooms and kitchens, from a single unit.
Generous Capacity: 38 Litres (10 Gallons) ensures ample hot water for daily use.
High Heating Power: A 3kW heating element offers rapid water heating and recovery.
Adjustable Temperature: Factory preset to 35°C, with the ability to adjust up to a maximum of 75°C for user preference.
Compact & Space-Saving: Square form factor with dimensions of W350 x H640 x D320 mm, suitable for various installation environments.
Durable Construction: Backed by a 10-year warranty on the inner tank, ensuring long-term reliability.

Specifications

Model: PW-U38
Type: Central System Storage Water Heater
Capacity: 38 Litres (10 Gallons)
Power: 3kW
Shape: Square
Temperature Setting Range: 35°C (factory preset) to 75°C (maximum)
Applicable Outlets: Bathtubs, washbasins, kitchen sinks, washing machines
Water Pipe Connection: 1/2 inch
Dimensions (W x H x D): 350 mm x 640 mm x 320 mm

Warranty Information

This Pacific PW-U38 water heater comes with a 3-year general warranty. The inner tank (liner) benefits from an extended 10-year warranty, highlighting the product's durability and the manufacturer's commitment to quality.

The product information above is for reference only; everything is subject to the brand's official website.

Pacific PW-U38 38 Litres Central System Storage Water Heater Review

Installation

Electric Water Heaters

Standard Installation

Item	Charge
Site inspection (non-refundable)	Installed by agent; charges apply separately
Instant type (three-phase or single-phase)	Installed by agent; charges apply separately
Shower type	Installed by agent; charges apply separately
Pressure type, 6.5 gallons or below	Installed by agent; charges apply separately
Pressure type, 10 gallons or above	Installed by agent; charges apply separately
Horizontal type	Installed by agent; charges apply separately
Remove and dispose of old unit	Installed by agent; charges apply separately

Standard Installation Scope

Type	Included
Instant type	Includes 3 ft exposed wiring Includes 4 ft plastic-coated hot/cold copper pipe
Shower type	Includes 10 ft exposed electrical cable Includes 4 ft plastic-coated hot/cold copper pipe and 2 fittings
Pressure type	Includes 10 ft exposed electrical cable Includes 3 ft plastic-coated hot/cold water pipe and 7 fittings

Electric Water Heater Additional Installation Charges (For Reference Only)

Item	Charge
Plastic-coated hot/cold copper pipe (per ft)	HK$30
White discharge-valve copper pipe (within 8 ft)	HK$100
Copper pipe fitting (each)	HK$30
Pressure reducing valve	HK$400
Add tee water connection if no water inlet is available	HK$200
Install one electrical point (includes 15 ft cable and circuit breaker)	HK$800
Install branched electrical point (includes 10 ft cable)	HK$250
Extend power cable (per ft)	HK$20
Extend power cable (three-phase ×4, per ft)	HK$80
Staircase handling (per floor per item)	HK$30
Tung Chung and Ma Wan installation surcharge (per order)	HK$100
Discovery Bay installation surcharge (per order): 3 units or fewer	HK$300
Discovery Bay installation surcharge (per order): more than 3 units	HK$600

Delivery Charges

Basic Delivery

Item	Charge
Delivery (per item)	HK$100
Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery)	HK$100
Carrying distance to delivery location exceeds 100 m	Additional charges apply

Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.

Staircase Handling

Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.

Item	Charge
General appliances	HK$30 / item / floor
Window AC, 3/4 HP to 1 HP	HK$30 / item / floor
Window AC, 1.5 HP to 2.5 HP	HK$50 / item / floor
Window AC, 3 HP or above	To be discussed
Split AC, refrigerator, washing machine	HK$50 / item / floor
Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher	HK$50 / item / floor

Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.

General Notes

The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
A compliant power supply must be provided by the customer near the appliance.
Items not listed in this fee schedule must be discussed with the technician.
The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
Delivery coverage excludes outlying islands, restricted areas and overseas locations.
Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.

Why us?

Why Choose BBE?

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All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.

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