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Zanker   DE-18   18000W Instantaneous Electronic Thermostatic Water Heater

Zanker DE-18 18000W Instantaneous Electronic Thermostatic Water Heater

(4.56) 16 reviews 100+ sold Gift Points $13

Discontinued. Ask us about the latest replacement models to secure your full warranty coverage
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  • $2,740
  • HK$2,658

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+1 year(s)
$258
+2 year(s)
$358
+3 year(s)
$528
No Extended Warranty

The Zanker DE-18 18000W Instantaneous Electronic Thermostatic Water Heater delivers on-demand hot water with precision and efficiency. Operating on a robust 400V three-phase electrical supply and featuring an 18 kW heating capacity, this unit is engineered for reliable performance. Its compact design, with dimensions of 485mm (Height) x 226mm (Width) x 112mm (Depth), allows for flexible installation, making it an ideal solution for modern households seeking space-saving and energy-efficient water heating.

Key Features

  • Instantaneous Heating: Provides hot water on demand, eliminating the need for a storage tank and reducing standby energy loss.
  • Electronic Thermostatic Control: Equipped with a three-stage electronic thermostat, ensuring precise temperature regulation and consistent hot water delivery.
  • High Power Output: A powerful 18 kW heating element ensures quick heating and sufficient hot water for various applications.
  • 400V Three-Phase Operation: Designed for efficient and stable performance on a 400V electrical supply.
  • Wireless Remote Control Capability: Offers convenient adjustment of settings from a distance (operates within 380-400V voltage range).
  • Compact Design: Space-saving dimensions allow for discreet installation in confined areas.
  • Energy Efficiency: Heats water only when required, contributing to lower energy consumption and reduced utility costs.

Technical Specifications

  • Model: DE-18
  • Type: Instantaneous Electronic Thermostatic Water Heater
  • Power Output: 18 kW
  • Voltage: 400V (Three-Phase)
  • Control System: Three-stage electronic thermostat
  • Remote Control: Wireless remote control (Operating voltage: 380 - 400V)
  • Dimensions (Furnace Body):
    • Height: 485 mm
    • Width: 226 mm
    • Depth: 112 mm


The product information above is for reference only; everything is subject to the brand's official website.

Zanker DE-18 18000W Instantaneous Electronic Thermostatic Water Heater Review

Ga*******g 15/11/2024

Very impressed with the delivery speed from BBE. The heater is compact and the electronic constant temperature feature is a total lifesaver during winter. No more temperature fluctuations while showering! ✨

Ke*****p 05/01/2025

Delivery was slightly delayed, but the CS team was helpful. The product itself works perfectly. The four-stage power setting is quite useful for saving energy during summer months. Good value.

R. Kwok 05/12/2021

Make sure your flat supports 3-phase power before buying. The naked wire heating technology is very efficient. 99.99% efficiency is no joke, water gets hot immediately. Great build quality.

Ah**t 22/01/2023

喺BBE買嘢好放心,客服答得好清楚。部機個電子恆溫做得唔錯,沖涼唔會忽冷忽熱,18kW火力夠晒強,冬天下下即熱。👍

Mr. Shum 14/03/2019

送貨準時,包裝好實淨。呢隻牌子不嬲都襟用,即開即熱好方便。

Mi*****g 10/05/2022

Reliable product, instant hot water as promised. Excellent service from the BBE team.

Je*********n 30/08/2020

Simple design, very space-saving. Fits perfectly in my small bathroom.

Fi******n 18/03/2025

Compact size, fits well in my small bathroom.

Mrs. Lee 25/06/2017

CP值幾高,外型簡約,唔阻位。😊

Wo****r 15/03/2025

18000W 夠晒力,沖涼熱到爆🔥

Ma***g 21/03/2025

功能幾好,夠熱夠快,推薦

Sa***e 16/03/2025

Water temperature very stable. Good.

Ke******g 20/03/2025

Instant hot water, very convenient.

Ah***g 17/03/2025

安裝好快,師傅好專業👍

Da******g 22/03/2025

Heating efficiency is impressive.

Installation

 

 

*Water Heater Standard installation fee    
Site inspection(No return) Ask For Agent    
Instantaneous Water Heater Ask For Agent    
Shower Unit Storage Water Heater Ask For Agent    
Central System Storage Water Heater (8 gal or below) Ask For Agent    
Central System Storage Water Heater (10 gal or above) Ask For Agent    
Horizontal Installation charge Ask For Agent    
Uninstall and take away the old machine Ask For Agent    
*Instantaneous Water Heater Standard installation include:      
a.3ft power cord (Surface wiring)      
b.4ft white plastic coated copper pipe for hot and cold water      
*Shower Unit Storage Water Heater Standard installation include:      
a.10ft power cord (Surface wiring)      
b.4ft white plastic coated copper pipe for hot and cold water & 2 Copper pipe accessories      
*Central System Storage Water Heater Standard installation include:      
a.10ft power cord (Surface wiring)      
b. 3ft white plastic coated copper pipe for hot and cold water & 7 Copper pipe accessories      

 

     
*Water Heater extra fee(For reference only)    
White plastic coated copper pipe for hot and cold water   $30 / ft    
White plastic pipe with drain valve (below 8ft) $100    
Copper pipe accessories $30/ each    
Air Bleed valve $400    
Make a new water input $200    
Split the electricity from one socket(include the 10ft Power cord) $800    
Power cord extension $20 / ft    
Power cord extension(3-phase*4) $80 / ft    
Stairs fee $30 (10steps)    
Installation surcharge for Tung Chung / Ma Wan area $100    
Installation surcharge for Discovery Bay area $400    
REMARK      
*Other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry      
Standard power socket be provlded by customer      
If extra installation fee is not in the installation list,need to quote.      
Location of installation are decided by customer.Any re-location after installation shall be subjected to extra charge.      

 

 

Delivery
  • Delivery: $100 per item
    a) Additional charge for Tung Chung, Ma Wan & Discovery Bay: $100 each job 
  • Additional Stair Charge for Delivery (Except village house will charge $50 for each level, All apartment or building will charge $50 for each 10 steps, below 5 steps free of charge)
    a) General appliances: $30 each
    b) Window type air conditioner: 3/4HP to 1HP $30 each, 1.5HP to 2.5HP $50 each, 3HP or above require discussion separately
    c) Split type air conditioner, refrigerator, washing machine: $50 each
  • d) Built-in oven , Built-in Steam oven,Chimney Type Hood: $50 each
  • Walking distance more than 100m : Extra fee
 
Installation Schedule
  • **Installation fee table above quote is the designated contractor responsible for BBE**
  • *Such as by other agents or other contractors deilvery fee/installation fee will be different. For more information, please contact our inquiry
  • Hong Kong Island (Tue,Thu,Sat) Kowloon (Mon to Sat) N.T. (Mon to Sat)

 

Why us?

Why Choose BBE?

The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.

Multiple Large Showrooms

Experience in person · Compare on the spot

Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.

Real Customer Service · Dedicated Follow-up

Order confirmation · Peace of mind follow-up

Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp anytime.

1-to-1 Expert Consultation

Instant support · Professional answers

Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.

100% Official Stock

No parallel imports · Clear warranty coverage

All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.

Award-Winning

Recognized by brands · Valued service

Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.

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Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.

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