CGS CW-10F2RF(TG) 10L/min Towngas Water Heater
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The CGS Crown CW-10F2RF(TG) is a high-performance 10L/min town gas water heater featuring a compact design and digital constant temperature technology. Equipped with automatic sectional flame control, it delivers a stable and energy-efficient hot water supply for modern homes.
Key Features
- Digital Constant Temperature: Precisely controls output temperature between 36°C and 60°C to ensure consistent water warmth.
- Smart Energy Saving: Features automatic sectional flame combustion to effectively optimize energy consumption.
- Compact Slim Design: With a height of only 515mm and an elegant lacquer panel, it is designed to minimize installation space.
- Convenient Installation: Utilizes a rear exhaust design and comes with a 300mm balanced flue pipe. It is suitable for replacing specific models and may allow for scaffold-free installation in certain cases.
- Comprehensive Safety Protection: Built-in with multiple safety devices to ensure maximum operational safety.
Energy Label Information
- Energy Label Grade: 2
- Gas Type: Town Gas
- Thermal Efficiency (100% Load): 87.2%
- Thermal Efficiency (50% Load): 91.3%
- Rated Heat Input: 21.0 kW
- Measured Heat Input: 22.7 kW
- Place Of Manufacture: China
Technical Specifications
- Model: CW-10F2RF(TG)
- Fuel Type: Town Gas
- Rated Hot Water Output: 10 Liters per minute
- Rated Gas Pressure: 1.5 kPa
- Maximum Gas Consumption: 79.2 MJ/h
- Rated Voltage: AC 220V-50Hz
- Outer Dimensions: W 330 x D 140 x H 515 mm
- Net Weight: 11 kg
Installation and Warranty
- Suitable for new installations or replacing specific models. Installation can be simplified if existing flue pipes are in good condition.
- Includes 3-year on-site full machine warranty service.
The product information above is for reference only; everything is subject to the brand's official website.
CGS CW-10F2RF(TG) 10L/min Towngas Water Heater Review
Installation
Gas Water Heaters
Standard Installation Charges
| Item | Charge |
|---|---|
| Install gas water heater | HK$650 |
| Remove and dispose of old unit during installation | HK$100 |
| Site inspection (non-refundable; not available on Saturdays) | HK$200 |
| Standalone removal of gas water heater | HK$200 |
| Staircase fee (per floor) | HK$30 |
| Discovery Bay installation surcharge (per order) | HK$450 |
| Tung Chung installation surcharge (per order) | HK$100 |
| Park Island installation surcharge (per order) | HK$100 |
| Hong Kong Island installation surcharge (per order) | HK$50 |
Note: Standard installation includes gas hose, water pipe and electrical connections. Standard installation applies to residential customers only.
Delivery Charges
Basic Delivery
| Item | Charge |
|---|---|
| Delivery (per item) | HK$100 |
| Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery) | HK$100 |
| Carrying distance to delivery location exceeds 100 m | Additional charges apply |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
Staircase Handling
Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.
| Item | Charge |
|---|---|
| General appliances | HK$30 / item / floor |
| Window AC, 3/4 HP to 1 HP | HK$30 / item / floor |
| Window AC, 1.5 HP to 2.5 HP | HK$50 / item / floor |
| Window AC, 3 HP or above | To be discussed |
| Split AC, refrigerator, washing machine | HK$50 / item / floor |
| Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher | HK$50 / item / floor |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
General Notes
- The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
- Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
- A compliant power supply must be provided by the customer near the appliance.
- Items not listed in this fee schedule must be discussed with the technician.
- The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
- Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
- Delivery coverage excludes outlying islands, restricted areas and overseas locations.
- Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.
Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.
Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Real Customer Service · Dedicated Follow-up
Order confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp anytime.
1-to-1 Expert Consultation
Instant support · Professional answers
Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
100% Official Stock
No parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
Award-Winning
Recognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
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