CARRIER 38QUS018DS2-1+9K+12K 1HP+1.5HP Inverter Wall Mounted Multi Split Type(Heat Pump)
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The CARRIER 38QUS018DS2-1 multi-split inverter heat pump system, featuring a 9,000 BTU/h (1HP) indoor unit (model 42QHG009DSM) and a 12,000 BTU/h (1.5HP) indoor unit (model 42QHG012DSM), offers a comprehensive and energy-efficient solution for multi-zone climate control. Designed for modern living spaces, this advanced system provides both powerful cooling during warmer seasons and effective heating for colder periods, ensuring year-round comfort through its responsive DC Inverter technology.
Product Overview
The CARRIER 38QUS018DS2-1 is an advanced outdoor unit engineered to efficiently power multiple indoor units, providing flexible and precise temperature control across different areas. This specific configuration pairs it with two popular CARRIER 42QHG series wall-mounted indoor units, delivering a combined capacity suitable for a variety of residential or commercial settings. Its heat pump functionality ensures adaptability to all seasons, offering both cooling and heating from a single, integrated system.
Key Features
- Multi-Split System: Connects two independent indoor units to a single outdoor unit (38QUS018DS2-1), enabling customized climate control in different rooms without the need for multiple outdoor installations.
- DC Inverter Technology: Optimizes compressor speed for precise temperature regulation, rapid cooling or heating, and significant energy savings compared to conventional fixed-speed systems.
- Heat Pump Functionality: Provides versatile year-round comfort, efficiently delivering both cooling and heating modes to meet diverse seasonal requirements.
- Individual Zone Control: Allows each indoor unit (42QHG009DSM and 42QHG012DSM) to be controlled independently, catering to different comfort preferences in separate zones.
- High Energy Efficiency: Engineered to deliver optimal performance while minimizing power consumption, leading to reduced electricity bills and environmental impact.
Indoor Unit Specifications
- CARRIER 42QHG009DSM: 9,000 BTU/h (approximately 1 HP) wall-mounted indoor unit, ideal for smaller rooms, bedrooms, or studies.
- CARRIER 42QHG012DSM: 12,000 BTU/h (approximately 1.5 HP) wall-mounted indoor unit, suitable for medium-sized living areas, dining rooms, or offices.
Enhanced Comfort and Convenience
- Quiet Operation: Designed with advanced airflow dynamics and sound insulation to ensure low noise levels for a peaceful indoor environment.
- Auto Restart Function: Automatically resumes operation with the previously selected settings after any power interruption, ensuring continuous comfort.
- Sleep Mode: Intelligently adjusts temperature settings overnight to provide optimal sleeping conditions while conserving energy.
- Dehumidification Mode: Effectively reduces excess indoor humidity, enhancing comfort, especially during humid seasons.
Technical Details
- Outdoor Unit Model: CARRIER 38QUS018DS2-1
- Indoor Unit Models Included: CARRIER 42QHG009DSM, CARRIER 42QHG012DSM
- System Type: Inverter Wall Mounted Multi Split Type (Heat Pump)
- Refrigerant Type: R410A (common for this series, known for its efficiency and environmental performance)
The product information above is for reference only; everything is subject to the brand's official website.
CARRIER 38QUS018DS2-1+9K+12K 1HP+1.5HP Inverter Wall Mounted Multi Split Type(Heat Pump) Review
Installation Price
Split Type Air Conditioners
Basic Installation Charges
| Capacity | Basic Installation Fee |
|---|---|
| 3/4 HP | HK$1750 |
| 1 HP | HK$1750 |
| 1.5 HP | HK$1850 |
| 2 HP | HK$2050 |
| 2.5 HP | HK$2700 |
| 3 HP | HK$3000 |
Split AC site inspection fee is HK$100. If the split AC installation is confirmed after inspection, the amount will be deducted from the installation charge. A specific inspection date/time cannot be arranged; the technician will contact the customer to schedule. Inverter or cooling/heating models require additional control wiring and will be quoted separately.
Basic Installation Scope
Included
- 12 ft refrigerant pipe with white insulation
- Drain hose and power cable
- One glass hole opening and four anti-vibration pads
Not Included
- Aluminium frame
- Electrical wiring, socket installation or power-cord extension
- Space modification, wall chiselling, removal/reinstallation of iron bars or window grilles
- Cutting and removing large or extra-thick glass
- Finishing works and carrying appliance up/down stairs
Split Type Air Conditioner Additional Installation Charges
| Item | Charge |
|---|---|
| Additional indoor-unit frame / hanging bracket | HK$300 |
| Split AC aluminium frame on concrete platform (with platform area at least 28 in W × 20 in D) | HK$300 |
| Split AC aluminium frame on concrete platform (not suitable for cantilever slab; no platform or area under 28 in W × 20 in D) | HK$500 |
| Outdoor-unit frame (aluminium or China-made 202 stainless steel), 3/4 HP to 2.5 HP | HK$500 |
| Outdoor-unit frame (aluminium or China-made 202 stainless steel), 3 HP | HK$650 |
| Outdoor-unit frame (aluminium or China-made 202 stainless steel), 3.5 HP or above | Quote required |
| Extra refrigerant pipe with white insulation, drain hose and power cable beyond standard length (per ft), 1 HP or below | HK$70 |
| Extra refrigerant pipe with white insulation, drain hose and power cable beyond standard length (per ft), 1.5 HP or above | HK$80 |
| Additional control wire and PVC conduit for inverter or cooling/heating split AC models (includes 12 ft) | HK$200 |
| Control wire in PVC conduit beyond standard length (per ft) | HK$20 |
| Drain hose (per ft) | HK$10 |
| Concrete wall pipe opening* (non-load-bearing / non-structural position), under 4 in, each | HK$200 |
| Brick wall pipe opening*, under 6 in, each | HK$200 |
| Remove waterproofing structure in building-provided refrigerant-pipe wall opening (9 in deep or more), each | HK$200 |
| Additional refrigerant due to long piping (pipe length 7 m or above), per unit | HK$500 |
| Stainless steel drain tray with 5 ft drain hose (per set; recommended for cooling/heating split AC) | HK$550 |
| Soundproofing pad (per unit) | HK$150 |
| Remove and reinstate aluminium window | HK$150 |
| Glass sealing with clear glass, 6 mm thick (sealed with standard acid-cure glass sealant), per sq ft | HK$80 |
| Frosted or tinted glass sealing, 6 mm thick (other sealants quoted separately), per sq ft | HK$90 |
| Trim aluminium window edge (per side) | HK$150 |
| Replace socket base (each) | HK$120 |
| Replace plug (each) | HK$60 |
| Outdoor-unit power supply (per ft) | HK$20 |
| Remove old window AC and aluminium frame (iron window/frame charged separately) | HK$100 |
| Remove and dispose of old split AC (where safe) | HK$300 |
| External work at height (2 m or more above ground, or half body extending outside the wall; subject to site conditions) | HK$300 |
| Outdoor unit installation height more than 2 m above ground | HK$300 |
| Create access opening (wood board or gypsum board), excluding access panel door and reinstatement | HK$250 |
| Remove/reinstall external wall insulation cover (where safe), per unit (first 3 m) | HK$250, then HK$50 per additional metre |
| Emergency stop switch | HK$200 |
| Waterproof isolator switch | HK$200 |
| Chase wall for concealed piping, excluding plastering/finishing (per ft) | HK$200 |
| Install one electrical point from main switchboard (includes 15 ft cable and circuit breaker) | HK$800 |
| Install one branched electrical point, includes 10 ft cable | HK$250 |
| Electrical cable per ft | HK$20 |
| Outdoor power supply with flexible PVC conduit and fittings (within 6 ft) | HK$150 |
| Refrigerant pipe cover (per ft) | HK$150 |
| Split AC installation carried out in multiple visits | HK$150 |
| Scaffolding arrangement on behalf of customer (reference price; third-party coverage HK$20 million. Extra charge applies if the estate requires higher coverage), standard scaffold within 8 ft × 8 ft Note: Additional size, special scaffold shape, or adding name/address to insurance (short term) requires quotation | HK$3800 |
| Safety work platform | Quote required |
| Special installation | Quote required |
| Carry old split AC up or down stairs (per floor per set) | HK$30 |
| Discovery Bay, outlying islands, restricted areas and remote-area surcharge, per order | HK$300 |
| Village access fee (where vehicle access is unavailable and walking distance/road conditions apply), per order (reference price) | HK$120 |
Other Notes for Split Type Air Conditioners
- Air conditioners may only be installed on a stable window or AC platform with sufficient space.
- Installation work is warranted for one year; product warranty is provided by the relevant distributor according to its warranty terms.
- Warranty covers the frame, water leakage caused by poor glass sealing, and refrigerant leakage caused by poor pipe connection.
- Scaffolding, safety platforms and issues caused by improper maintenance are not included.
- If the AC or piping is covered or finished with other materials, any future removal/reinstatement for inspection or repair is the customer’s responsibility.
- The contractor will not apply for electricity meters or ventilation licences on behalf of the customer.
- The installation location must be confirmed by the customer. Any relocation or reinstallation after installation will be quoted separately.
- After completion, decoration and finishing repairs are the customer’s responsibility.
- For window-sill split AC installations, future repair or maintenance costs arising from location and glass removal/sealing limitations are borne by the customer.
- If existing refrigerant pipes or drain pipes are reused, related future repair or maintenance costs are borne by the customer.
- Third-party and public liability insurance coverage is HK$20,000,000. If the building requires higher coverage, the additional requirement is borne by the customer.
- Charges may differ if delivery/installation is arranged by an agent or other contractor.
- A compliant power supply must be provided by the customer near the unit. Items not listed in this fee schedule must be discussed with the technician.
- *Waterproofing and finishing are not included.
Delivery Charges
Basic Delivery
| Item | Charge |
|---|---|
| Delivery (per item) | HK$100 |
| Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery) | HK$100 |
| Carrying distance to delivery location exceeds 100 m | Additional charges apply |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
Staircase Handling
Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.
| Item | Charge |
|---|---|
| General appliances | HK$30 / item / floor |
| Window AC, 3/4 HP to 1 HP | HK$30 / item / floor |
| Window AC, 1.5 HP to 2.5 HP | HK$50 / item / floor |
| Window AC, 3 HP or above | To be discussed |
| Split AC, refrigerator, washing machine | HK$50 / item / floor |
| Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher | HK$50 / item / floor |
Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.
General Notes
- The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
- Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
- A compliant power supply must be provided by the customer near the appliance.
- Items not listed in this fee schedule must be discussed with the technician.
- The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
- Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
- Delivery coverage excludes outlying islands, restricted areas and overseas locations.
- Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.
Why us?
Why Choose BBE?
The trusted choice for more than 300,000 households in Hong Kong. We focus on exceptional quality, professional guidance, and a more peace-of-mind shopping experience.
Multiple Large Showrooms
Experience in person · Compare on the spot
Visit our flagship showrooms in Mong Kok, Causeway Bay, and Tuen Mun. Explore more than 1,000 European, American, and Japanese kitchen appliances, and get on-site recommendations from professional advisors for selection and installation.
Real Customer Service · Dedicated Follow-up
Order confirmation · Peace of mind follow-up
Each order is handled by a dedicated team who contacts and confirms details to ensure smooth delivery and installation. You can also reach real customer service via WhatsApp or phone call.
1-to-1 Expert Consultation
Instant support · Professional answers
Get real-time professional support via WhatsApp. Whether you need help comparing appliance specifications, checking dimensions, or answering installation questions, our expert team will respond promptly.
100% Official Stock
No parallel imports · Clear warranty coverage
All appliances are official products from the Hong Kong总代理. Enjoy at least one-year manufacturer warranty and a 7-day replacement guarantee for faulty items, for added peace of mind after purchase.
Award-Winning
Recognized by brands · Valued service
Our service quality is recognized by the industry and top brands. We have received the TGC Sales Gold Award from the Gas Company and Daikin’s Diamond-level “Daikin Star” honor, along with multiple partner awards and distributor recognitions.
Safe Shopping · Professional Installation
One-stop service · More peace of mind
Our website uses SSL encryption, supports multiple electronic payment methods, and provides a one-stop professional delivery and installation service, making the entire shopping process more convenient and reassuring.
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