BBE Installation & Delivery Information

Installation Fee Schedule

Review installation and delivery charges, standard installation scope, additional works and important notes for different home appliances. All charges apply only to add-on installation services for products purchased from BBE.

Window Type Air Conditioners

Basic Installation Charges

Capacity Basic Installation Fee
3/4 HP HK$450
1 HP HK$450
1.5 HP HK$550
2 HP HK$550
2.5 HP HK$650
3 HP HK$650

Basic Installation Scope

Included

  • Sealing the existing glass window opening
  • Install approx. 4"×4" original plastic drain pan (if supplied with the purchased model)
  • Silver aluminium trim sealing within 1 inch
  • Install drain hose up to 5 ft (extra length charged at HK$10/ft)
  • Seal edges with acid-cure silver glass sealant

Not Included

  • Electrical wiring, socket installation or extension of the supplied power cord
  • Space modification, wall chiselling, removal/reinstallation of security bars or window grilles
  • Cutting and removing large or extra-thick glass
  • Finishing works such as paint matching, glass replacement, or wooden frame removal/reinstallation
  • Carrying appliance up or down stairs

Window Air Conditioner Additional Charges

Item Charge
Remove old window AC and aluminium frame (iron window/frame charged separately) 3/4 HP to 2 HP
HK$100 each
U-shaped aluminium frame, 3/4 HP to 2 HP HK$100
Hanging/support installation, 1 pair (for 1.5 HP or above, or where required) HK$160
Drain hose beyond standard length (per ft) HK$10
Stainless steel drain pan (per set; original plastic drain pans may clog more easily) HK$350
Soundproofing pad (per unit) HK$150
Install at aluminium window top / modify T-bar HK$250
Install at iron window top / modify T-bar Quote required
Glass sealing with clear glass, 6 mm thick (sealed with standard acid-cure glass sealant), per sq ft HK$80
Frosted or tinted glass sealing, 6 mm thick (other sealants quoted separately), per sq ft HK$90
Install return-air louvre (custom-made), per unit HK$1500
Remove return-air louvre, per unit HK$100
Remove wooden frame, no reinstatement HK$200
Remove iron window From HK$200
Remove iron window bar (per bar) HK$100
Trim aluminium window edge (per side) HK$150
Seal edge with bronze aluminium window trim (per unit) HK$100
Replace socket base (each) HK$120
Replace plug (each) HK$60
Install one electrical point from main switchboard (includes 15 ft cable and circuit breaker) HK$800
Install one branched electrical point (includes 10 ft cable) HK$250
Electrical cable per ft HK$20
Carry old unit down stairs (per floor per set) HK$30
Discovery Bay, outlying islands, restricted areas and remote-area surcharge HK$300
Village access fee (where vehicle access is unavailable and walking distance/road conditions apply) HK$120
Special installation Quote required
For concrete window sills, aluminium angle supports or plastic posts may be used. If the bottom of the unit is more than 3.5 inches above the sill, there is no concrete sill, or an aluminium frame or hoisting is required, extra charges apply. Customers must provide the glass. A suitable power supply must be provided within 0.5 m of the unit. If BBE is required to install a socket base, charges apply separately. For Panasonic / Rasonic inverter cool & heat window AC models, a stainless steel drain pan is recommended and aluminium-frame feasibility should be checked.
Other Notes for Window Type Air Conditioners
  1. Installation work is warranted by the contractor for one year. Product warranty and repair are provided by the relevant product distributor according to its warranty terms.
  2. Warranty covers the frame and water leakage caused by poor glass sealing.
  3. Warranty and repair do not include scaffolding/safety platforms or issues caused by improper maintenance, such as leakage due to drain hose blockage from lack of regular maintenance.
  4. Installation work is carried out by a government-recognised minor works contractor, who directly assumes installation responsibility and third-party insurance.
  5. Any relocation after installation will be quoted separately.
  6. Customers must obtain prior approval from the owner, building management, Housing Department or other relevant parties, and assess installation feasibility.

Split Type Air Conditioners

Basic Installation Charges

Capacity Basic Installation Fee
3/4 HP HK$1750
1 HP HK$1750
1.5 HP HK$1850
2 HP HK$2050
2.5 HP HK$2700
3 HP HK$3000

Split AC site inspection fee is HK$100. If the split AC installation is confirmed after inspection, the amount will be deducted from the installation charge. A specific inspection date/time cannot be arranged; the technician will contact the customer to schedule. Inverter or cooling/heating models require additional control wiring and will be quoted separately.

Basic Installation Scope

Included

  • 12 ft refrigerant pipe with white insulation
  • Drain hose and power cable
  • One glass hole opening and four anti-vibration pads

Not Included

  • Aluminium frame
  • Electrical wiring, socket installation or power-cord extension
  • Space modification, wall chiselling, removal/reinstallation of iron bars or window grilles
  • Cutting and removing large or extra-thick glass
  • Finishing works and carrying appliance up/down stairs

Installation Examples

Split AC Installation Example – Window Sill Location
Split AC installation example – window sill locationSplit AC installation example – window sill location
Example: 1.5 HP inverter cooling-only window-sill installation charge HK$2,250
1.5 HP basic installation HK$1,750 (includes 12 ft piping), inverter control wire HK$200 (includes 10 ft), aluminium frame HK$300

Split AC Installation Example – Village House
Split AC installation example – village houseSplit AC installation example – village house
1.5 HP cooling-only inverter split AC installation fee HK$2,750
Standard installation HK$1,750, work at height HK$300, aluminium frame HK$500, inverter wire HK$200
Wall opening not included

Split Type Air Conditioner Additional Installation Charges

Item Charge
Additional indoor-unit frame / hanging bracket HK$300
Split AC aluminium frame on concrete platform (with platform area at least 28 in W × 20 in D) HK$300
Split AC aluminium frame on concrete platform (not suitable for cantilever slab; no platform or area under 28 in W × 20 in D) HK$500
Outdoor-unit frame (aluminium or China-made 202 stainless steel), 3/4 HP to 2.5 HP HK$500
Outdoor-unit frame (aluminium or China-made 202 stainless steel), 3 HP HK$650
Outdoor-unit frame (aluminium or China-made 202 stainless steel), 3.5 HP or above Quote required
Extra refrigerant pipe with white insulation, drain hose and power cable beyond standard length (per ft), 1 HP or below HK$70
Extra refrigerant pipe with white insulation, drain hose and power cable beyond standard length (per ft), 1.5 HP or above HK$80
Additional control wire and PVC conduit for inverter or cooling/heating split AC models (includes 12 ft) HK$200
Control wire in PVC conduit beyond standard length (per ft) HK$20
Drain hose (per ft) HK$10
Concrete wall pipe opening* (non-load-bearing / non-structural position), under 4 in, each HK$200
Brick wall pipe opening*, under 6 in, each HK$200
Remove waterproofing structure in building-provided refrigerant-pipe wall opening (9 in deep or more), each HK$200
Additional refrigerant due to long piping (pipe length 7 m or above), per unit HK$500
Stainless steel drain tray with 5 ft drain hose (per set; recommended for cooling/heating split AC) HK$550
Soundproofing pad (per unit) HK$150
Remove and reinstate aluminium window HK$150
Glass sealing with clear glass, 6 mm thick (sealed with standard acid-cure glass sealant), per sq ft HK$80
Frosted or tinted glass sealing, 6 mm thick (other sealants quoted separately), per sq ft HK$90
Trim aluminium window edge (per side) HK$150
Replace socket base (each) HK$120
Replace plug (each) HK$60
Outdoor-unit power supply (per ft) HK$20
Remove old window AC and aluminium frame (iron window/frame charged separately) HK$100
Remove and dispose of old split AC (where safe) HK$300
External work at height (2 m or more above ground, or half body extending outside the wall; subject to site conditions) HK$300
Outdoor unit installation height more than 2 m above ground HK$300
Create access opening (wood board or gypsum board), excluding access panel door and reinstatement HK$250
Remove/reinstall external wall insulation cover (where safe), per unit (first 3 m) HK$250, then HK$50 per additional metre
Emergency stop switch HK$200
Waterproof isolator switch HK$200
Chase wall for concealed piping, excluding plastering/finishing (per ft) HK$200
Install one electrical point from main switchboard (includes 15 ft cable and circuit breaker) HK$800
Install one branched electrical point, includes 10 ft cable HK$250
Electrical cable per ft HK$20
Outdoor power supply with flexible PVC conduit and fittings (within 6 ft) HK$150
Refrigerant pipe cover (per ft) HK$150
Split AC installation carried out in multiple visits HK$150
Scaffolding arrangement on behalf of customer (reference price; third-party coverage HK$20 million. Extra charge applies if the estate requires higher coverage), standard scaffold within 8 ft × 8 ft
Note: Additional size, special scaffold shape, or adding name/address to insurance (short term) requires quotation
HK$3800
Safety work platform Quote required
Special installation Quote required
Carry old split AC up or down stairs (per floor per set) HK$30
Discovery Bay, outlying islands, restricted areas and remote-area surcharge, per order HK$300
Village access fee (where vehicle access is unavailable and walking distance/road conditions apply), per order (reference price) HK$120
Other Notes for Split Type Air Conditioners
  1. Air conditioners may only be installed on a stable window or AC platform with sufficient space.
  2. Installation work is warranted for one year; product warranty is provided by the relevant distributor according to its warranty terms.
  3. Warranty covers the frame, water leakage caused by poor glass sealing, and refrigerant leakage caused by poor pipe connection.
  4. Scaffolding, safety platforms and issues caused by improper maintenance are not included.
  5. If the AC or piping is covered or finished with other materials, any future removal/reinstatement for inspection or repair is the customer’s responsibility.
  6. The contractor will not apply for electricity meters or ventilation licences on behalf of the customer.
  7. The installation location must be confirmed by the customer. Any relocation or reinstallation after installation will be quoted separately.
  8. After completion, decoration and finishing repairs are the customer’s responsibility.
  9. For window-sill split AC installations, future repair or maintenance costs arising from location and glass removal/sealing limitations are borne by the customer.
  10. If existing refrigerant pipes or drain pipes are reused, related future repair or maintenance costs are borne by the customer.
  11. Third-party and public liability insurance coverage is HK$20,000,000. If the building requires higher coverage, the additional requirement is borne by the customer.
  12. Charges may differ if delivery/installation is arranged by an agent or other contractor.
  13. A compliant power supply must be provided by the customer near the unit. Items not listed in this fee schedule must be discussed with the technician.
  14. *Waterproofing and finishing are not included.

Range Hoods

Standard Installation Charges

Item Charge
Site inspection (non-refundable) HK$200
Chimney hood 24/28/32 in (600–800 mm) HK$620
Chimney hood 36 in (900 mm) HK$780
Telescopic / built-in HK$620
Inclined hood 24/28/32 in HK$620
Inclined hood 36 in HK$780
Island hood Quote required
Additional charge for 1200 mm / 48 in width HK$200
Remove old unit (chimney, inclined or telescopic hood) HK$200
Dispose of old unit (chimney, inclined or telescopic hood) HK$200
Wall-Mount Range Hood (not applicable to Panasonic / KDK) HK$350
Wall-Mount Range Hood site inspection
*HK$100 refundable upon successful installation
HK$200
Panasonic / KDK Wall-Mount Range Hood standard installation fee HK$550
Remove old Wall-Mount Range Hood HK$100
Dispose of old Wall-Mount Range Hood HK$100

Basic Installation Scope

Included

  • Includes 8 ft aluminium duct (5 or 6 in)

Not Included / Notes

  • Wood cut-out, chimney modification and partition-board removal are not included
  • Please ensure the installation location has sufficient safety clearance; otherwise installation service cannot be provided.
  • In general, the bottom of the range hood should be at least approx. 700 mm / 28 in above the electric hob surface / gas hob pan supports, or follow the distributor’s installation guide.

Range Hood Additional Charges

Item Charge
Extra-long duct (each, 6 in × 8 ft) HK$200
Wood hole opening (per board) HK$150
Wall-Mount Range Hood — drill round openings in wood (per board) HK$60
Square wood hole opening (each) HK$330
Drill stainless steel hole (each) HK$100
Cut stainless steel duct HK$400
Aluminium support for suspended unit HK$200
Staircase fee (per floor per item): wall-mount / telescopic / built-in HK$30
Staircase fee (per floor per item): chimney / inclined HK$50
Tung Chung and Ma Wan installation surcharge (per order) HK$100
Discovery Bay installation surcharge (per order): 3 units or fewer HK$300
Discovery Bay installation surcharge (per order): more than 3 units HK$600

Gas Hobs

Standard Installation Charges

Item Charge
Built-in hob / domino hob (30 cm wide) HK$500
Table-top hob HK$350
Freestanding cooker HK$780
Remove old unit during installation (excluding freestanding cooker) HK$100
Dispose of old unit (excluding freestanding cooker) HK$100
Site inspection (non-refundable; not available on Saturdays) HK$200
Standalone removal of gas hob (excluding freestanding cooker) HK$150
Cut engineered stone, first cut HK$400
Cut engineered stone, two cuts HK$550
Cut marble / quartz, first cut HK$550
Cut marble / quartz, second cut HK$850
Stainless steel flange Quote required
Staircase fee (per floor) HK$30
Discovery Bay installation surcharge (per order) HK$450
Tung Chung installation surcharge (per order) HK$100
Park Island installation surcharge (per order) HK$100
Hong Kong Island installation surcharge (per order) HK$50

Note: Standard installation includes gas hose connection (one 76 cm flexible hose included) and electrical connection.

Gas Water Heaters

Standard Installation Charges

Item Charge
Install gas water heater HK$650
Remove and dispose of old unit during installation HK$100
Site inspection (non-refundable; not available on Saturdays) HK$200
Standalone removal of gas water heater HK$200
Staircase fee (per floor) HK$30
Discovery Bay installation surcharge (per order) HK$450
Tung Chung installation surcharge (per order) HK$100
Park Island installation surcharge (per order) HK$100
Hong Kong Island installation surcharge (per order) HK$50

Note: Standard installation includes gas hose, water pipe and electrical connections. Standard installation applies to residential customers only.

Electric Water Heaters

Standard Installation

Item Charge
Site inspection (non-refundable) Installed by agent; charges apply separately
Instant type (three-phase or single-phase) Installed by agent; charges apply separately
Shower type Installed by agent; charges apply separately
Pressure type, 6.5 gallons or below Installed by agent; charges apply separately
Pressure type, 10 gallons or above Installed by agent; charges apply separately
Horizontal type Installed by agent; charges apply separately
Remove and dispose of old unit Installed by agent; charges apply separately

Standard Installation Scope

Type Included
Instant type Includes 3 ft exposed wiring
Includes 4 ft plastic-coated hot/cold copper pipe
Shower type Includes 10 ft exposed electrical cable
Includes 4 ft plastic-coated hot/cold copper pipe and 2 fittings
Pressure type Includes 10 ft exposed electrical cable
Includes 3 ft plastic-coated hot/cold water pipe and 7 fittings

Electric Water Heater Additional Installation Charges (For Reference Only)

Item Charge
Plastic-coated hot/cold copper pipe (per ft) HK$30
White discharge-valve copper pipe (within 8 ft) HK$100
Copper pipe fitting (each) HK$30
Pressure reducing valve HK$400
Add tee water connection if no water inlet is available HK$200
Install one electrical point (includes 15 ft cable and circuit breaker) HK$800
Install branched electrical point (includes 10 ft cable) HK$250
Extend power cable (per ft) HK$20
Extend power cable (three-phase ×4, per ft) HK$80
Staircase handling (per floor per item) HK$30
Tung Chung and Ma Wan installation surcharge (per order) HK$100
Discovery Bay installation surcharge (per order): 3 units or fewer HK$300
Discovery Bay installation surcharge (per order): more than 3 units HK$600

Bathroom Heaters

Standard Installation Charges

Type Charge
Window type HK$480
Ceiling type (false-ceiling opening not included; to be discussed separately) Installation not available
Wall-mounted type HK$480

Standard Installation Scope

If installed by an agent, a separate quotation is required.

Window type
  • Includes 3 ft electrical cable
  • Install unit frame; must be installed on a fixed window frame
  • Remove existing louvre window / glass (disposal not included)
  • Finish with new glass; old glass will not be reused
  • Compliant power supply to be provided by the customer
Ceiling-suspended / wall-mounted type
  • Includes 10 ft electrical cable
  • Wall-mount screw installation / ceiling-suspension threaded rods
  • 8 ft long, 4 in diameter flexible aluminium foil duct
  • Open 4 in glass hole for air duct
  • Compliant power supply to be provided by the customer

Bathroom Heater Additional Charges

Item Charge
Aluminium duct (per ft) HK$25
Aluminium composite panel within 20 × 24 in HK$300
Frosted glass sealing within 2 × 20 in, each HK$80
Frosted glass sealing within 4 × 20 in, each HK$120
Frosted glass sealing within 6 × 20 in, each HK$150
Frosted glass sealing within 8 × 20 in, each HK$180
Trim aluminium window edge (per side) HK$150
Replace socket base (each) HK$100
Install one electrical point (includes 15 ft cable and circuit breaker) HK$800
Remove bathroom heater / exhaust fan HK$100
Install branched electrical point (includes 10 ft cable) HK$250
Electrical cable (per ft) HK$20
Replace / add circuit breaker in existing switchboard HK$350
Tung Chung and Ma Wan installation surcharge (per order) HK$100
Discovery Bay installation surcharge (per order): 3 units or fewer HK$300
Discovery Bay installation surcharge (per order): more than 3 units HK$600

Built-in Kitchen Appliances

Standard Installation Charges

Item Charge
Site inspection (non-refundable) HK$200
Built-in electric hob HK$500
Built-in oven HK$500
Built-in disinfection cabinet HK$500
Built-in microwave oven HK$500
Built-in warming drawer HK$500
Built-in washing machine HK$500
Built-in dishwasher HK$500
Wall-mounted disinfection cabinet HK$500
Built-in refrigerator HK$780
Remove old unit during installation – built-in electric hob HK$100
Remove old unit during installation – built-in oven / warming drawer / washing machine / dishwasher / disinfection cabinet HK$200
Remove old unit during installation – built-in refrigerator HK$250
Dispose of old unit – built-in electric hob HK$200
Dispose of old unit – built-in oven / warming drawer / washing machine / dishwasher / disinfection cabinet HK$200
Dispose of old unit – built-in refrigerator HK$200
If the cut-out is too wide, wooden strips must be added to secure screw positions HK$100
Tung Chung and Ma Wan installation surcharge (per order) HK$100
Discovery Bay installation surcharge (per order): 3 units or fewer HK$300
Discovery Bay installation surcharge (per order): more than 3 units HK$600

Delivery Charges

Basic Delivery

Item Charge
Delivery (per item) HK$100
Tung Chung, Ma Wan and Discovery Bay surcharge (per delivery) HK$100
Carrying distance to delivery location exceeds 100 m Additional charges apply

Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.

Staircase Handling

Except for village houses, where 14 steps count as one floor, other buildings count 10 steps as one floor. The first 5 steps are free of charge.

Item Charge
General appliances HK$30 / item / floor
Window AC, 3/4 HP to 1 HP HK$30 / item / floor
Window AC, 1.5 HP to 2.5 HP HK$50 / item / floor
Window AC, 3 HP or above To be discussed
Split AC, refrigerator, washing machine HK$50 / item / floor
Built-in oven, steam oven, chimney hood, built-in / freestanding dishwasher HK$50 / item / floor

Note: Charges may differ if delivery is arranged by an agent. Please contact us for details.

General Notes

  • The above installation fees are quoted for work handled by BBE’s appointed contractor / appointed registered electrical contractor.
  • Charges may differ if delivery/installation is handled by other agents or contractors. Please contact us for details.
  • A compliant power supply must be provided by the customer near the appliance.
  • Items not listed in this fee schedule must be discussed with the technician.
  • The installation location must be confirmed by the customer. Relocation or reinstallation after installation at the customer’s request will be quoted separately.
  • Installation schedule: Hong Kong Island (Tue, Thu, Sat); Kowloon (Mon to Sat); New Territories (Mon to Sat).
  • Delivery coverage excludes outlying islands, restricted areas and overseas locations.
  • Delivery or installation is generally arranged during office hours. For non-office hours such as evenings or public holidays, please check feasibility in advance.