GERMAN POOL DEN Instantaneous Water Heater(3-Phase Power Supply)
- Brand: GERMAN POOL 德國寶
- Product Code: DEN
- HK$7,880
- HK$5,189
The GERMAN POOL DEN Instantaneous Water Heater is a high-performance, energy-efficient solution for on-demand hot water, designed to operate with a 3-Phase power supply. Manufactured in Germany, this advanced appliance (H 468 x W 239 x D 96 mm) integrates cutting-edge technology for superior comfort and reliability. Featuring an innovative IES® bare wire heating system, the DEN model delivers hot water instantly, offering power settings ranging from 18 kW to 27 kW to suit diverse household needs. Its precise temperature control and robust design ensure consistent performance and durability for modern living.
Key Features & Benefits
- German Engineering: Manufactured in Germany with state-of-the-art technology, ensuring premium quality and performance.
- Instant Hot Water: Utilizes an innovative IES® bare wire heating system to provide hot water instantaneously, eliminating waiting times.
- Precise Temperature Control: Twin Temperature Control TTC® technology offers accurate temperature regulation for your comfort.
- Versatile Power Settings: MPS® function allows for setting at various power ratings (18 kW, 21 kW, 24 kW, 27 kW) to optimize energy consumption.
- Intuitive Touch Control: Features a user-friendly touch control LCD display with comprehensive monitoring functions for easy operation.
- Flexible Installation: Designed for easy and versatile installation, supporting multiple tap outlets.
Smart Functions & Safety
- Multiple User Settings: Create and save up to 8 individual user profiles with personalized water temperature preferences.
- Consumption Monitoring: Track water and electricity consumption to optimize cost efficiency, ideal for conscious consumers.
- Energy Efficient Eco Mode: Limits water outlet temperatures to an energy-efficient value, maximizing savings on water and electricity.
- Automatic Optimized Actuator: Combined with an electronic water stop function, ensures safety and simplifies tub filling.
- IP25 Water Protection: Effectively guards against direct water splashing, making it perfectly safe for installation within shower areas.
- Child-Proof Setting: Limiting the maximum outlet temperature helps prevent accidental scalding, ensuring a safer environment.
- Solar System Compatible: Can accept inlet temperatures up to 70 °C, allowing seamless integration with supplementary heating systems like solar setups.
Technical Specifications
- Model: DEN
- Voltage: 380-415 V (for 18 kW, 21 kW, 24 kW options) | 400 V (for 27 kW option)
- Power Settings: 18 kW | 21 kW | 24 kW | 27 kW (selectable)
- Maximum Power Output: 16.2-19.4 kW (18 kW setting) | 19.0-22.6 kW (21 kW setting) | 21.6-25.8 kW (24 kW setting) | 24.4-27.0 kW (27 kW setting)
- Colour: White
- Dimensions (H x W x D): 468 x 239 x 96 mm
- Electrical Current: 25-27 A (18 kW) | 29-30 A (21 kW) | 33-36 A (24 kW) | 37-39 A (27 kW)
- Power Supply: 3 Phase
- Hot Water Flow Rate Per Minute*: 9.2 L (18 kW) | 10.7 L (21 kW) | 12.3 L (24 kW) | 13.8 L (27 kW) (*Temperature increase @ Δt=28K e.g. from 12 to 40°C.)
- Min-Max Flow Rate: 1.5 L/min – automatic
- Required Cable Size: 4 mm² (18 kW, 21 kW) | 6 mm² (24 kW, 27 kW)
- Net Weight (Filled with Water): 4.5 kg
- Temperature Adjustment Range: 20-60°C [Thermal Treatment: 70°C]
- Testing Pressure: 10 Bar
- Certifications: VDE Approval / Class IP25, CCC, VDE/CE
- Country of Origin: Germany
Warranty & Important Information
This appliance comes with a 3-year warranty**. Customers will enjoy a 3-year warranty on all parts, plus free on-site and parts replacement services in the first year.
Please note that remote control with wireless console or Smart Control app are sold separately.
Under normal working conditions, incoming pressure should not exceed 0.6 MPa. If it does, a separate pressure control device is necessary. German Pool will not provide any repair service when incoming water pressure exceeds 0.6 MPa until a pressure control device is properly installed.
Specifications are subject to change without prior notice. Please refer to the Instruction Manual for complete warranty information and operational guidelines.


